Indigenous Australians and social networking: Post-colonial challenges and innovative digital practice

Author:  Bec Allen

Bec Allen’s work has predominantly been with Indigenous Australian young people in the development of Kimberley-based film and photography projects. Bec is currently studying her Master of Internet Communications online from the remote town of Kununurra, the home of the Miriuwung and Gajerrong people. Her paper presents some of the challenges that Indigenous Australians face when using social networking sites as well as the innovative digital practice that comes as a result.

Abstract

The Internet is shaped by the values of post-colonial culture.  This cultural hegemony is woven through legacy media forms such as film, television and print news, and informs the political landscape of modern Australia.  Despite Web 2.0’s potential for a digital democracy that might transcend society’s economic, political and cultural boundaries, equal participation in online communities is not afforded to all members of society. This paper will argue that Social Networking Sites (SNSs) can reinforce the marginalisation of Indigenous Australians and challenge cultural protocols.  It will also show that, despite these barriers to participation, the up-take of SNSs by Indigenous Australians, and FaceBook in particular, is increasing rapidly.  Indigenous Australian users are capitalising on the open and flexible nature of SNSs to produce innovative digital practices that facilitate kinship and connectivity and address the lack of political listening.

Keywords: social networking sites, Indigenous Australians, online communities, Facebook

Attribution-NonCommercial-NoDerivatives 4.0 International

Indigenous Australians and social networking: Post-colonial challenges and innovative digital practice

The engineering of positive representations of non-Indigenous Australians of European descent in the Australian mainstream media reflects the dominant, post-colonial value systems that underpin modern Australian life. These values are woven through legacy media forms such as film, television and print news and inform the “economic and cultural policy” of modern Australia (Williams, 2004, p. 739).  The Internet, as a global, mass archive of knowledge and social practice, is laden with a post-colonial value system which Brabazon (2001) describes as “invisible” and a “structuring grammar for social truths” (p. 3).  Similarly, Duarte and Belarde-Lewis (2015) emphasise that “how we structure our knowledge shapes who, what, and how we can know” (p. 684).  SNSs, and FaceBook more specifically, are often celebrated as spaces for cultural expression and collective empowerment (Jarrett, 2008). However, scholarship into the field of online networked communities identifies that not all sectors of society have equal access and participation in this space. Once a promoter of Web 2.0 as an agent of democratisation, Henry Jenkins (2014) shifts his perspective to advocate for a systematic broadening of participation and to “push back” against corporatisation and government control of the Internet (p. 290). Despite the potential for SNSs to transcend economic, political and cultural boundaries, for Indigenous Australian users, post-colonial ways of presenting and managing knowledge continue to present challenges in the online world. This paper will begin by providing context to the Indigenous Australian experience in modern Australia and the ways in which this intersects with access to the Internet. It will then discuss the many forces at play within SNSs and some of challenges faced by Indigenous Australian users when participating in these online communities, specifically in the areas of social capital and identity and intellectual property and cultural protocols. Finally, it will show that the up-take of SNSs by Indigenous Australians, and FaceBook in particular, is increasing rapidly, with users capitalising on the open and flexible nature of this online community to produce innovative digital practices that facilitate kinship and connectivity and address the lack of political listening.

Australia’s turbulent history of colonialism and the subsequent inequity that plays out in the ‘gap’ between Indigenous and non-Indigenous Australians is well documented.  Current studies show that Indigenous Australians can expect to live 10 years less than non-Indigenous Australians (Life expectancy & deaths, 2017), with inequity manifesting in areas of health, education, politics, housing, employment and media messaging.  A decade on from the implementation of the “Closing the Gap” policy, Bunuba Elder and Aboriginal and Torres Strait Islander Social Justice Commissioner, June Oscar indicates that the life expectancy gap has in fact widened and that the policy has been “all but abandoned” (Oscar as cited in Lane, 2018).  Additionally, parity of access to the Internet is an area of research highlighting that Indigenous people in remote Australia have slower Internet connections, less infrastructure and a lack of training in Internet usage (McCallum and Papandrea, 2009, p. 1233) compared to their non-Indigenous counterparts. Although commentators often position the Internet as a catalyst for positive social change which puts users in control of the technology and the message, (Wellman and Gulia, 1999, p. 2) this perspective overlooks which sectors of society are excluded and how code is controlled. Noble (2018) challenges John Perry Barlow’s influential manifesto, “The Declaration of the Independence of Cyberspace” where he envisioned the Internet as a world that “all may enter without privilege or prejudice” (Barlow, 1996 as cited in Noble, 2018, p. 61). Noble argues that scholars are countering early commentators, such as Barlow (and even Jenkins), who pushed “utopian ideals associated with the rise of the Internet and its ability to free us” (p. 61).  Importantly, Noble emphasises the significant control that the engineers of the Internet have “over the mechanics of sense making” (p. 60) when we are participating in online communities.  Similarly, Arnstein (1969) warned that without the relocation of power and the access to knowledge about its workings, the dominant hegemonies will continue to advocate that all people are considered, all the while preserving the status quo (p. 216).  The Internet is complex archive of knowledge and social practice; however, it is evident that members of marginalised communities can experience the same challenges that they confront in the offline world.

Social Capital and Identity

SNSs such as FaceBook are participatory, online communities that facilitate the formation, development and maintenance of social capital and identity (Ellison, Steinfield, Lampe, 2007, p. 1). Social capital is defined as the “tangible assets…namely goodwill, fellowship, sympathy, and social intercourse” (Hanifan, 1916 as cited in Brian, 2007, p. 102) that are generated by human interactions. Facebook’s 10.82 million Australian users (“Number of Facebook users in Australia”, 2018) are participants in an “attention economy”, which encourages an assemblage of “self-presentation” techniques to entice other users, mainly through the disclosure of personal information and insights (Marwick, 2015, p. 138). boyd (2006) points out that SNSs are performative by their nature and exist in an egocentric realm of “context collapse” (p.1) where identity can be adapted for the benefit of accumulating “friends” and building the social network.  A study by Carlson (2013) finds that Indigenous Australians are using FaceBook as a vigorous means of strengthening social capital within their own communities and to represent their Aboriginality to other users and groups (p. 147-148).  Significantly, users are “Aboriginalising” their profile pages to proudly demonstrate their identity (p. 149). Carlson also notes that research into the area of “disembodied space” (like boyd’s notion of “context collapse”) cannot necessarily be applied to Indigenous Australian FaceBook users, where it is evident that “Aboriginal people embody rather that disembody their identity and social engagements” (p.148).  While it is evident that there is a strong element of self-determination in the act of resisting censorship of identity, there are also risks associated with the embodiment of Aboriginality while engaging in the Facebook community. Social commentator and activist, Celeste Liddle is an Arrernte woman who represents herself by the social media handle, “@blackfeministranter”.  Liddle uses FaceBook to discuss political issues and the ways these intersect with Indigenous identity in contemporary Australia.  A challenge faced by Liddle and many other Indigenous Australians is “platformed racism”, defined by Matamoros-Fernandez (2017) as “a new form of racism derived from the culture of social media platforms ‒ their design, technical affordances, business models and policies ‒ and the specific cultures of use associated with them” (p. 930).  Matamoros-Fernandez discuss Liddle’s open criticism of Facebook’s community standards after she shared an image of two Aboriginal women, bare-chested, participating in traditional ceremony. She was subsequently banned for publishing the image that was deemed sexually explicit, with Facebook indicating that such content infringed their policy and could “culturally offend” some users (p. 931).  Liddle reflects on the experience of being “trolled” by “a group of narrow-minded little white men” which she believes ultimately led to the ban.  She raises concerns about response by the” trolls” and the platform which “took great offence at Aboriginal women… not only inhabiting their bodies in a way that showed no shame… but also undertaking culture within a country which has continually tried to stop them from doing so” (Liddle, 2016).

Intellectual Property and Cultural Protocols

Facebook engineers the interpersonal connections of 2.2 billion active monthly users (“Number of monthly active Facebook users”, 2018).  It is these connections, and the personal data that was harvested from its users and distributed to advertisers, that generated Facebook’s $12 billion in the first quarter of 2018 (Solon, 2018).  Benedict Anderson argued that the “convergence of capitalism and print technology…created a new form of imagined community” (1991, p. 29). Certainly, the commercial foundations of Facebook where the act of sharing intellectual property (IP) in the form of written text and images is rewarded with “public approval, attention and recognition” (Malik, Dhir and Nieminen, 2015, p. 130) is testament to Anderson’s assertions.  For Indigenous Australians, Lumby (2010) points out that “Facebook provides possibilities for extending community, for establishing connectedness and cultural belonging, through networking aspects of pre-contact culture, language, the sharing of practiced rituals, information about kin or mobs that may have been lost, photographs, stories and so on” (p. 69).  However, there are community concerns around IP being shared, copied and remixed on the Internet which can contest important spiritual and custodial obligations (Dyson, 2011. p. 257).  Christie (2001) highlights that the Yolngu people of Arnhem Land view certain knowledge around land, language and ceremony as sacred.  Although Yolngu can share specific knowledge about their own IP, they are obliged to be mindful about sharing the IP of others (p.36).   Further, Christie argues that “this is very different from the western notion of knowledge, which is represented as abstract, universal, value free, not belonging to anyone in particular” (p. 36).  Notably, Facebook’s Data Policy shows that public posts may be downloaded, re-shared and seen by anyone through search engines, apps and even offline media forms such as television (“Data Policy”, 2018). Carlson and Frazer’s (2015) research looks specifically at Sorry Business (cultural observances surrounding the death of a community member) and the ways in which FaceBook has become a space for Indigenous Australians to grieve and strengthen kinship during this cultural practice.  In their study, though, Indigenous Australians expressed significant concern about the use of FaceBook during Sorry Business as the lack of control over images of the deceased can cause distress to community members (p. 215).  Facebook’s ability to memorialise the accounts of deceased users may be a useful point of remembrance for some family members. However, to have the account of a deceased family member removed may prove challenging for some Indigenous Australians. As of 2016, one in five Aboriginal births were unregistered in Western Australia (Gaffney, 2016).  Facebook’s policy for having accounts removed requires proof of identity, such as a birth certificate or will (“Memorialized Accounts, 2018) and without this kind of legal documentation, the profile of the deceased potentially remains visible, active and ultimately becomes known as “Sorry Pages” (Korff, 2017).

Kinship and Connectivity

Recent research into the use of Facebook by Indigenous Australians indicates that while many users face challenges, this is not preventing them from joining online communities.  SNS use by Indigenous Australians is “20 percent higher than the national average” and over 60 percent of the population in remote communities are active users of Facebook (Carlson and Frazer, 2015, p. 215).  Despite the issues that most Indigenous users are confronted with while online, Facebook has become a “modern site for kinship connectivity and community” and (Lumby, 2010, p. 70) can preserve cultural knowledge, grow resilience and assist in the building of social capital (Molyneaux, O’Donnell, Kakekaspan, Walmark, Budka and Gibson, 2012, p. 3-4).  Rice, Haynes, Royce and Thompson (2016) found that Indigenous Australian young people use SNS to preserve cultural identity and strengthen kinship connections to family members and their broader communities. They also found that these connections enhanced health and educational outcomes.  The notion of “hidden transcripts”, a concept coined by anthropologist, James C. Scott, describes tactics of resistance that marginalised communities employ when in public life.  The deployment of “hidden transcripts” to communicate and maintain connectivity on Facebook illustrates how Indigenous dissent can materialise online.  Users “improvise, interpret, bend and negotiate” their online experiences (Soriano, 2011, p. 2), using cultural nuances to protect knowledge from wider public consumption. For example, the FaceBook pages, “Noongars Be Like” and “Kooris be Like” build and maintain social capital and kinship connection through memes and colloquialisms which require cultural and contextual understanding for users to participate meaningfully in the online community. Soriano (2011) further explains that this form of resistance is designed to push back against the dominant hegemony and is visible only to those with membership to the subordinate group (p. 3).    This kind innovative practice is permeating through FaceBook despite the constraints that post-colonial value structures present to many Indigenous Australians.

The Politics of Listening

The representation and debate of Indigenous affairs has traditionally been restricted to legacy media forms such as film, television and print news. The affordances of SNS have facilitated an “open journalism” movement that has mediated a diverse range of perspectives in the conversation around complex issues such as Aboriginal land rights and constitutional recognition (Ingram, 2016). In response to the mediatisation of Australian life, Indigenous Australian Facebook users are using “guerrilla tactics to create alternative spaces of meaning, memory and identity” (Brabazon, 2001) and to produce innovative digital resistance against oppressive government policies. The #Sosblakaustralia movement grew out of a “grass-roots” response to the proposed government closure of Indigenous communities in remote Western Australia. Women from the Kimberley desert community of Wangkatjungka used FaceBook to campaign against the policy and to draw attention to the injustices faced by Indigenous Australians. The movement generated international attention and verified that Facebook could be used as a tool for self-determination and activism (Carlson and Frazer, 2016, p.1). The campaign was largely omitted from the Australian mainstream media news cycle, however an offline protest in Melbourne gained attention when it featured on the front page of the Sydney Morning Herald with the headline, “Selfish Rabble Shut City” (2015).  Despite the attention and protest that was generated by the women of Wangkatjungka, Dreher, McCallum and Waller (2016) find that Indigenous voices are consistently challenged by the volume of content that is generated on SNS which ultimately affects their ability to be heard (p. 28).  Dreher et al points to the “politics of listening” as an essential part of an “ensemble of practices that are as necessary for democratic communications as ‘voice’ or speaking” (p. 27).  For meaningful engagement with Indigenous affairs to occur, a focus on listening rather than speaking will move the emphasis from those who are subjugated to those who dominate the political conversation (p. 28). #Sosblakaustralia remains a strong example of Indigenous Australians using Facebook to challenge the mediatisation of Indigenous issues and to enhance offline activism (Petray, 2001, p. 925). While the rigours of a new form of “open” media has birthed collective action by Indigenous Australians, the need for long-term political transformation beyond the short-term collective disruption of protest remains a critical issue (McCallum, 2016, p. 38).

Conclusions:  Growth despite challenges

This paper has addressed the challenges that Indigenous Australians face when using SNSs. The Australian mainstream media reinforces the dominant, post-colonial value systems that permeate through modern Australian life. These hegemonic frames are also embedded within our social network.  Aitchison rightfully argues that “technology is embedded within social relations of hierarchy and control” (2013, p.2). SNSs are often heralded as a democratiser of knowledge, however, this paper has demonstrated that not all sectors of society have equal access and participation in this space. Indigenous Australians are often excluded due to the lack of infrastructure, training, literacy and conflict with the dominant social paradigms that work against cultural protocols. But Web 2.0 is providing Indigenous Australians with a platform to enhance the exploration of Aboriginality and a vehicle to bypass and challenge the gatekeepers of legacy media. Notably, the Indigenous media sector in Australia is growing exponentially in reaction to misrepresentation and the desire for self-determination (Meadows and Molnar, 2010, p.19). Indigenous Australians continue to join Facebook and use the platform to enhance self-determination and produce innovative digital resistance, both online and offline.

Banner image CCO Creative Commons

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8 thoughts on “Indigenous Australians and social networking: Post-colonial challenges and innovative digital practice”

  1. Hi Bec,

    You mention that, “Indigenous voices are consistently challenged by the volume of content that is generated on SNS which ultimately affects their ability to be heard.” This is very true and connects to the concept of the “attention economy” where it is a constant battle to be heard. This idea could be representative for indigenous and non-indigenous people alike. However, I remember reading about the lack of anonymity on Web 2.0 platforms and how this encourages the same prejudices that were offline, to invade the online space. Like you mention, this was not the utopian view or even intention of the Internet.

    You also talk about people effectively being banned from Facebook for exhibiting “non-western” cultural values. This is quite confronting and contradicts the idea of Facebook connecting people. Along this vein of thought, trolls can be offensive and are often inconsistent with society’s cultural values. I wonder if know Facebook should do more to combat this antisocial behavior.

    Thanks for the good paper,

    Zach

    1. Hi Zach,

      Thanks for your comments. I completely agree that the volume of content can “drown out” all users. I think about this concept a lot, not just by way of raising political concerns and challenging the status quo, but also for young artists who are trying to get their work out in to the world. The things we have to do to get attention!

      The notion that FaceBook’s terms and conditions are so laden with Western values does contradict the intentions of the platform. But I guess all media forms are embedded with some form of ideology and we just cannot escape that. We can continue to call it out though!

      Regards,

      Bec.

  2. Hi Bec

    I really enjoyed reading your paper; I thought you covered the complex aspects of the debate very well and presented a thoughtful and considered case. I agree with your argument, drawn from Carlson (2013), that Indigenous communities and alternative media outlets are particularly adept at utilising social networks for activism and identity-building, in spite of Indigenous people often not having equal opportunity to participate in these digital spaces. There’s so much strength in these online communities as alternatives to mainstream media representations, and this must only serve to bolster ties among offline communities and activist efforts.

    Like you, I contemplated how “long-term political transformation beyond the short-term collective disruption of protest” (McCallum, 2016, p. 38) might be achieved with the help of digital networks/communities. It’s a question I’m not sure of myself. It’s difficult to measure the incremental change we see due to debates such as #ChangeTheDate, but no doubt Facebook groups and conversations contribute to these paradigm shifts. Do you think there are ways to ‘do’ online community differently, in order to bring about change more quickly or effectively? Or is it more a matter of putting the onus back on those already in power to take action?

    I am also really interested in your point from Arnstein (1969, p. 216), “that without the relocation of power and the access to knowledge about its workings, the dominant hegemonies will continue to advocate that all people are considered, all the while preserving the status quo”. I touch on similar themes in my paper, borrowing Couldry’s (2015) suggestion that it is in the interests of powerful institutions like governments and corporations to continue the myth of the democratic digital network that ostensibly considers all people’s interests. As you say, due to the “post-colonial value system” inherent in the Internet, it often only ends up supporting the interests of dominant groups and organisations. It’s fascinating to consider this push-pull over the shape and nature of digital networks – just like theories of ‘society’ and ‘community’, their purported structure and purpose no doubt changes depending on who you talk to. And of course the deeper you go into it the less clear it seems to become! How much do you think the Internet replicates/reinforces pre-existing hierarchies and how much does it disrupt them? Your paper demonstrates both sides well – it really is a complex area to discuss!

    Cheers
    Carmen

    1. Hi Carmen,

      Thanks for your comments! I agree that offline ties can be strengthened for the purposes of activism. The #SOSblakaustralia movement generated movement across the whole country! But, how to keep up the momentum? You argue that while citizens can now readily access online communities for debate, so can mainstream media outlets. We are certainly drowning in a sea of data! I can foresee that #ChangeTheDate may have some life as it is a movement that can potentially be reignited every year.

      On the question of onus, I don’t believe we can let it sit with government or media. We both note that Arnstein (1969) and Couldry (2015) see those in power positioning participation right where they want it. But how to ‘do’ online community more effectively? I’m really not sure! What do you think?

      Bec

      1. Hi Bec

        I think you’re right, it looks like #Changethedate is gathering momentum with every year. I wonder if this is because it’s a relatively simple focus of debate – symbolic change more than actual? Just recalling the Uluru Statement of the Heart -http://www.abc.net.au/news/2017-10-27/indigenous-leaders-enraged-by-pms-referendum-rejection/9090762 – whereby Indigenous leaders called for a national Indigenous advisory board in favour of constitutional recognition. Arguably, as it wasn’t the outcome the government were looking for i.e. it would have meant procedural change at a federal level as opposed to symbolic recognition, it was rejected. This could be seen as an example of what Dreher, McCallum and Waller (2016) meant about alternative (or simply inconvenient) voices not being heard.

        I’m not sure about how to make online communities more politically effective either! 🙂 Perhaps it’s just a matter of time as smaller communities and movements build up, widen out and join each other. Strength in numbers??

        Cheers
        Carmen

  3. Hi Bec,

    What a great read! As you know, my paper also discusses the use of social media (specifically Facebook) by Indigenous Australians. Since I focused on the potential benefits of social media use, it was really insightful to read about the challenges that Indigenous people face online. I found your section on IPs particularly interesting. While I was already somewhat aware of the social, political and geographical factors that limit Indigenous peoples’ use of the Internet (e.g. poor/no Internet connection in remote areas), I was much less informed about how the infrastructure of the Internet and social media collides with Indigenous cultural values. Personally, I struggle with the concept of “memorialising” Facebook accounts of people who have died because I wonder if these accounts hinder the natural grieving process – but I never considered that for Indigenous people, these accounts majorly disrupt the customary way of dealing with death. What’s even more harrowing, as you mentioned, is that it may be impossible for these accounts to be deleted if the family of the deceased doesn’t have the required legal documents to do so. Unfortunately, these are issues that the non-Indigenous community of Australia largely doesn’t have to think about, so thank you for shedding some light on them.

    I’m curious to know to what extent your work with Indigenous communities influenced your paper. Not just your decision to write in this stream, but also your stance on the issue of social media use by Indigenous Australians. Did the people you work use social media? Did they discuss their experiences and challenges with you? I’d love to know – if it’s appropriate, of course.

    Thanks again for a great read. I look forward to hearing from you.

    Kelsey

    1. Hi Kelsey,

      My experiences working in the Kimberley did impact my stance. The explosion of social media up here, particularly in the remote communities, was facilitated by mining companies installing phone towers for their staff! A community I worked at years ago has only had mobile access in the last 5 years or so. Prior to that they had to use a public phone box or go in to the closest town which is 100 km away. It is an interesting concept in itself; that corporate presence in our region, rather than government intervention, is facilitating connectivity. The same can be said for the rest of regional Australia.

      I work mainly with young people and they are certainly prolific users of FaceBook and SnapChat in particular. They don’t engage all that much with the challenges that I wrote about. These challenges, I believe, are more obvious to adults. However, the issue of memorialised accounts on FaceBook is something that has profound effects across all generations. During Sorry Business, many family members request that users refrain from posting on the wall of the deceased’s profile or share their images as this post will obviously appear in the family member’s feed. Most people are aware of this but many still do it to feel connected I suppose.

      Do you think that non-Indigenous Australians are confronted with similar challenges when a family member dies and their account remains online?

      Bec.

      1. Hi Bec,

        I’m sorry it’s taken me a while to reply to your comment! That’s so interesting – I had no idea. Rice et al. (2016) mentioned in their paper that Indigenous Australians have been using the Internet and social media for quite some time (p.2), but I suppose they weren’t referring to those who live in rural/regional areas.

        It’s fascinating to me that so many young people use Snapchat as their primary social media tool! I could never really get into it. How old are the people you work with? I can imagine that memorialised Facebook accounts would be an issue for a lot of Indigenous people regardless of age. Though, it does surprise me that a lot of Indigenous people ignore the requests of deceased people’s families to not post on their wall. I suppose you’re right that it could help them feel more connected to the person, but I was under the impression that not looking at photos of someone who has died was quite a widely accepted practice among Indigenous people. Am I wrong?

        In answer to your question, I would say yes but not to the same extent as Indigenous Australians. I think it’s safe to say that death is confronting for everyone and memorialised Facebook accounts present a very new dilemma that most people probably haven’t quite figured out. On the one hand, these accounts could be comforting for some friends and family members who want to believe that the person who has died will never be forgotten. On the other, they could make it much harder to move on. However, as you mentioned, memorialised Facebook accounts that include photos of the person who has died have real cultural significance for Indigenous people. The barriers that may prevent them from deleting these accounts makes the issue even more difficult. Would you agree?

        Kelsey

        References

        Rice, E.S., Haynes, E., Royce, P., & Thompson, S.C. (2016). Social media and digital technology use among Indigenous young people in Australia: A literature review. International Journal for Equity in Health, 15(81), 1-16. https://doi.org/10.1186/s12939-016-0366-0

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