Twitch has evolved from a game-streaming platform, to streamers presenting a program for their followers within a conventional (Nabatchi & Leighninger, 2015), yet digital community in a third place that the audience subscribes to because of their interests and likes.

One of the key factors for this change comes from the shift in what a community now looks like, courtesy of the presence of social media. The other is, the way that societies have experienced immense change from a social and socioeconomic standpoint, with Twitch streaming seen as the ‘finished product’ of this. Lastly, the concept of watching or presenting a stream on Twitch, has caused a great thrill and has resulted in the uprising of this new type of community in recent years.

 

Ever since social media was introduced to us, the concept of what a community looks like has changed on numerous occasions. What was once deemed as a ‘third space’ for places like cafes or libraries, has evolved to ‘writing on a wall’ of one’s Facebook profile, to WhatsApp instant messaging, to direct messaging on Instagram and subscribing to Twitch stream accounts. The difference between Twitch and the other examples, is that it is a person-to-network communication line rather than person-to-person. It is less time consuming, and takes up less resources (Hampton & Wellman, 2018). One could argue that it is more of a multi-layered space, in that you may speak to the streamer if they notice your comment, but there is still that element of the traditional person-to-person interaction with other followers in the chat function of the stream. As Twitch itself has evolved from simply a gaming-related stream platform to a more complex model, it has grasped the interest of new audience members, thus allowing it to grow from simply a platform to a whole community. As opposed to arranging a social gathering at a café, that suits the timetables of all of those who are involved, the convenience that Twitch provides of showing content that meets the interests of the same social group, is quite significant. This is fuelled by what mobility can offer, in that, being able to get past the limits of time and space, has allowed people to break free from the traditional types of community, to an online one. It is the evolution of the space of places becoming the space of flows (Hampton & Wellman, 2018).

Community also looks different because of social media, as studies show that with technology advancing constantly, the rate of contacts is increasing faster than the rate of births (Hampton, 2016). Thus, proving that mobility is what drives modern community and that shared interests has superseded shared places, demonstrating that a physical location is no longer as relevant as what it used to be in terms of a community.  Furthermore to this, physical places have become restricted in any case, for the past two years, due to the global pandemic. This lead to many individuals and families looking for alternative ways to be educated, entertained and to socialise in-house. This then paved the way for social media to be resorted to more than ever (Wong et al., 2020), with more time spent at home looking for way to feel connected, belonged and intact with one’s interest and likes actively.

A social media platform such as Twitch has become highly sought-after due to the many social and socioeconomic changes that have taken place in societies and in communities within these societies. Rapid advancements in technology and the change in living essentials have played a major role in this transition. In terms of technology, social media has always been one of the main players of the changes seen in the last two decades. This has brought along an urban change, with many leaving villages with little or no access to technology, to the big cities with a lot more resources at hand, hence emerging in an online traffic of communication and networking. This then setup networked individualism, where closely knit local networks became multiple or partial social networks (Hampton & Wellman, 2018). While in one way this could be seen as the person-to-person connection parting,  applications such as Twitch overcame this issue by using pervasive awareness very effectively. In that, a person-to-network platform that offers a balance of broadcasting and monitoring (Hampton, 2016), allowed viewers to be heard, all whilst enjoying the broadcast that offered the content desired. The example in which Twitch demonstrated this is via the chat function. This allows members of that platform and streamer specifically, to comment on the chat which appears in the stream itself. It is ultimately a tool for the audience to engage with the streamer as well as one another, in order to ask questions, to socialise and to inform. Significantly, Twitch is not only accessed on computers, smart televisions or laptops, but also on smaller devices such as smartphones, via the Twitch application. This mobility makes it all the more convenient for any Twitch member to watch their favourite streamers, without the restriction of time and space. They can also watch the stream back if they have missed the live broadcast, making it further appealing for those with other commitments. In terms of the essentials and priorities of life, the change on this front has certainly played a role in social media becoming more attractive. If we look at the European preindustrial community for example, there were very few places that can be attended to, to be a part of a community. Life mainly evolved around family, religion and settlement. Interactions outside of family was very little, and activities for one to take place in, was again, very limited (Hampton, 2016). In modern day, the Twitch platform not only allows one to engage with a streamer on topics such as family, religion and settlement, but it also presents a whole new world of streamers talking about many other topics. This sort of flexibility is a direct contrast of the ancient understanding of a gathering, such as an imagined community, which offered a hierarchical system that ensured not all community members could talk to one another, with the expectation that all involved had to have similar beliefs and backgrounds (Hampton & Wellman, 2018). Economic factors have also come into play, with how the understanding of family has changed over time and the various communities. While in the past, settling down with a partner and children may have been a priority early in one’s adulthood, due to the current cost of living, career and education have become the earlier goals that have been set, before considering to start a family. And while from an outside perspective, this may seem like a sense of individualism, with many using their digital devices and living alone, it is more for the fact that financial independence and educational achievements are more critical than in previous generations (Hampton & Wellman, 2018).

It is evident that live-streaming is becoming increasingly popular, particularly in the last decade. To give an example from the year 2016, around 10 million people on a daily basis, tuned into Twitch to watch or present a stream, making it the largest live-streaming platform (Hilvert-Bruce et al., 2018). The reason behind this success, can relate to various factors and motives. One of which would be the change in our media consumption behaviour, in that the emphasis on the individual presenting content, has proven to be equally important of that of a major media production’s; hence a decline has been seen in television viewership (Sjoblom et al., 2019). This has opened up an opportunity for a platform like Twitch to fulfil this change in behaviour. The prosumption-orientated content drive has enabled the agenda for streams to be determined by ‘consumers’ as such, both from viewers and the presenters themselves, not production companies. What this has led to is a decentralised micro-celebrity model (Sjoblom et al., 2019) changing our concept of a celebrity from the likes of Hollywood, to a streamer who is more approachable and accessible by the audience. This ultimately sets up a genuine bond between the parties and creates a fundamental base of an online third space that allows the followers of any channel to feel belonged and part of a community. To dive deeper, Twitch allows for social interactions and more significantly, sets up a sense of community within a digital space (Hilvert-Bruce et al., 2018). This, more specifically, is a ‘third place’ where through the use of the chat function, the viewers engage with the streamer and moderators who assist with the agenda of the stream, and even have the opportunity to take part in the streams by talking on the program, live. Historically, a true sense of community is made up of key elements such as membership, influence, fulfilment of needs and a sense of belonging (Hilvert-Bruce et al., 2018). Therefore, the need for viewers to feel valuable, noticed and influential is a criteria that Twitch addresses to precisely. There is an option to become a member of any channel with a small monthly cost, where they can contribute to a discussion by text or vocally, and they can hear the stories of others within the same community, further enabling a connection and a sense of experience-sharing (Hilvert-Bruce et al., 2018). There is also a great sense of social support that online communities possess, which physical communities may not (Hilvert-Bruce et al., 2018). For those who may not receive support from family and friends on a psychological level, can benefit from joining an online community with those of similar experiences or strong mentorship to assist with the individual facing their troubles (Hilvert-Bruce et al., 2018). Relatively, Twitch can allow the streamer to share their emotions via the live broadcast, with their many followers. An example would be the recent achievement of the Canadian men’s national football team qualifying for the FIFA World Cup, for the first time since 1986. Watching on in pure emotion was the star player of the team, Alphonso Davies (May, 2022), who could not take part in the decisive match due to injury. However, it was the Twitch platform which opened up Alphonso’s doors to his community who joined in celebration and showed their support for the footballer, during a time of raw and mixed emotions. If we compare this type of community to that of a more urban-industrial version, we can easily identify that such an emotional connection could not have been established, as supportive relations were lost (Hampton, 2016). A loss of transgenerational ties was the case, especially for families who had moved from one place to another, breaking down the possibility of any social capital (Hampton, 2016). This is exactly what digital spaces supersede, in that the technology itself is what drives the camaraderie that a platform like Twitch carries, not so much a venue or a precinct.

 

It is therefore evident, that Twitch has proven to be a community in a third space, that many choose to be a part of. The main factors behind this trend, has been Twitch and the opportunity it presents for viewers to connect with streamers. This community has grown due to the social and socioeconomic changes with space of flows superseding space of places. The priorities of modern society veering towards career and education, as opposed to religion, family and settlement, has brought forward a greater desire for online communities to allow people who are on their own, to feel belonged and valued, prior to any consideration of joining in marriage with another person. The changed culture of what is a celebrity due to Twitch streamers becoming increasingly popular, has allowed for a more person-to-network and more approachable society, in what is deemed to be a digital space that entertains the idea of a community, regardless of the background, interests and lifestyle of an individual.

 

 

Reference List

Hampton, K. N. (2016). Persistent and Pervasive Community: New Communication Technologies and the Future of Community. American Behavioural Scientist. 61(1), 101-124. https://doi.org/10.1177/0002764215601714

Hampton, K. N. & Wellman, B. (2018). Lost and Saved . . . Again: The Moral Panic about the Loss of Community Takes Hold of Social Media. Contemporary Sociology. 47(6), 643-651. https://www.jstor.org/stable/2658596

Hilvert-Bruce, Z., Neill, J.T., Sjoblom, M. & Hamari, J. (2018). Social motivations of live-streaming viewer engagement on Twitch. Computers in human behaviour. 84(2), 58-67. https://doi.org/10.1016/j.chb.2018.02.013

May, S. (2022, March 28). Tears of joy: Alphonso Davies breaks down in tears on live Twitch stream as Canada qualify for 2022 World Cup in Qatar. Talk Sport. https://talksport.com/football/1073538/alphonso-davies-canada-qualify-2022-world-cup/

Nabatchi, T. & Leighninger, M. (2015). Public participation for 21st century democracy. Hoboken, NJ: John Wiley & Sons. https://organizingengagement.org/models/types-of-engagement-thick-thin-and-conventional/

Sjoblom, M., Torhonen, M., Hamari, J. & Macey, J. (2019). The ingredients of Twitch streaming: Affordances of game streams. Computers in human behaviour. 92(2), 20-28. https://doi.org/10.1016/j.chb.2018.10.012.

Wong, A., Ho, S., Olusanya, O., Antonini, M., & Lyness, D. (2020). The use of social media and online communications in times of pandemic COVID-19. Journal of the Intensive Care Society. 22(3), 255–260. https://doi.org/10.1177/1751143720966280

23 thoughts on “Twitch: How it has emerged as the ultimate online community

  1. Nathan Huntley says:

    Hi Ozan,

    I really enjoyed reading this paper. I agree that Twitch is becoming a ‘third space’ for people to communicate. This paper reminded me of how live-streaming in places like Korea has become a somewhat normal trend in which creators will take part in Mukbangs or other random things just to gain some sort of communication with someone. This is probably due to the different lifestyles in these countries. It will be interesting to see the way Twitch continues to evolve over time!

    You can read my paper on how Tik Tok strengthens newer ideas of community here: https://networkconference.netstudies.org/2022/csm/1183/social-media-and-crime/?unapproved=519&moderation-hash=4128af3f736933a8135abbfe4c3f20ac#comment-519

    Thanks!

    • Ozan Gunce says:

      Hi Nathan,

      That is actually an interesting point you make. Can cultural factors play a role in all of this too?

      I will certainly have a read of your paper in the coming day or two and let you know my thoughts, as well.

      Thank you for your contribution.

  2. Eva Bujalka says:

    Hi Ozan,

    Thanks for your post. Your argument that Twitch has become a third space and is a platform that fosters community is really interesting. This made me think of the ways that, over the last few years a number of Twitchstream gamers have become increasingly popular political commentators and figures in online political discussion (I’m thinking, for instance, of someone like Hasan Piker), and of the community and political advocacy/action they have promoted through their channels.

    I was wondering if you could comment on what it is, specifically, that you think makes Twitch as you refer to it in your title, an ultimate online community. For instance, how does it differ from something like YouTube live, which shares many similar features? I’m curious too about your discussion around the differences you have identified between traditional conceptions of/imagined communities (with established hierarchies that mean that not all members can talk) and Twitch community—do you think that that Twitch removes these hierarchies and “levels the playing field” so to speak, or, given your reference to the emergence of micro-celebrity, does it ever bring about another set of hierarchies that designate members who can or cannot talk?

    Thanks, I can’t wait to get your thoughts!

    Eva

    (Also, apologies if my message pops up twice, my laptop was having a few difficulties processing the comment!)

    • Ozan Gunce says:

      Hi Eva,

      Great points you have made there! Definitely agree about the ‘level playing field’. This has opened up some channels of thought for me now, and the same about online political discussions. I will take these points away and do some further research.
      In terms of Twitch being different from YouTube live, I suppose it is the fact that Twitch has been the original player in live-streaming and so therefore, may have more recognition. However the YouTube part of YouTube live, is certainly intimidating too. Perhaps, I can go away and grab some statistics to prove why Twitch is the preferred online community for live streaming.

      Generally, I think you and I are on the same page about the purpose of this paper though. Thank you for contributing!

      Oz

      • Eva Bujalka says:

        Hi Ozan, some good points here! I know what you mean about Twitch being the “original player in live-streaming”. I wonder too if a platform like YouTube might appeal to a slightly different demographic of users (I tend to see a lot more vlogs/video essay/debate live-streams and less gaming live-streaming) and whether Twitch has a certain degree of “credibility” to a younger/gaming/streaming demographic? It seems to be the platform of choice for a lot of podcasters too! I wonder if there are any major distinctions in, say, community guidelines or differences between terms and conditions between the two platforms.

        Thanks again for your reply!

        • Ozan Gunce says:

          Hi Eva,

          That is a fair question and one that intrigues me to do more research on, in fact!

          I know that not too long ago Twitch had a security breach with many streamers and followers having personal information accessed! So you would like to think that they have ramped up their game on this since then!

          Definitely a path I will follow now for some more answers!

  3. Harry Wallace says:

    Hello Ozan,
    Thank you for presenting your paper it was an interesting read. I too based my paper on Twitch as it is an interesting place with huge digital communities. I found you wrote well about a few things which I attempted to touch on, such as when you wrote;
    “…Twitch platform not only allows one to engage with a streamer on topics such as family, religion and settlement, but it also presents a whole new world of streamers talking about many other topics.”
    And
    “…those who may not receive support from family and friends on a psychological level, can benefit from joining an online community with those of similar experiences or strong mentorship to assist with the individual facing their trouble”
    As you touched on streamers can be liked to celebrities on this site, and I have seen first-hand how people speak on how much they rely on a channels content for their personal happiness. Or even engage with their favourite stream who they idolise and lean on them emotionally, through asking for advice on personal issues or divulging their issues to them. What are your thoughts on this, do you think people not only want their favourite streamer to speak on their personal issues but for the attention/advice of the whole community too? I will link my paper below if you were interested.

    https://networkconference.netstudies.org/2022/csm/804/a-career-streaming-on-twitch-tv-empowering-content-creators-and-digital-communities/

    • Ozan Gunce says:

      Hello Harry,

      I will be sure to read your paper too, in that case. Yes, I tried to highlight that what Twitch offers is not just about online communication from a surface level, and that it can reach a much deeper level. Given how restricted physical socialising has become in the past two and a bit years thanks to covid – the gap between digital and literal communication has become greater in favour of digital, I’d like to think.

      I think in terms of your question about seeking attention or advice from the community as a whole – I can’t disagree. I think in any case, if it is to do with psychological, moral or social support that one seeks online – it goes beyond the point of it being a ‘want’ and more so becomes a ‘need’.
      Twitch and internet in general offers so much more variety in terms of finding that ‘perfect match’ of a friend or community for someone than the outside world, simply because you can filter down to the very fine detail of who and what you want out of your next communication channel – whereas the local library, cafe, or even your school may not necessarily offer that to you.

      What are your thoughts?

  4. Nicholas Lim says:

    Hi Ozan,
    Thanks for the paper, I really enjoyed reading it. I myself am really interested in Twitch and was glad that you wrote a piece about it. I am fascinated about the fact that mobility is what is driving the modern community as I do agree that social media has totally modified the way people stay connected with each other and that has allowed platforms like Twitch to benefit from it.

    • Ozan Gunce says:

      Hi Nicholas,

      Absolutely!

      I think, as you’ve highlighted here, the key word IS in fact ‘mobility’.

      The possibilities are endless with internet and finding that special bond between yourself and another person or community with similar likes and hobbies.

      I wonder if there is another level of complexity or service that this will develop itself into for the future. What are your thoughts?

  5. Sining Chen says:

    Hi Ozan,
    Very interesting topic. In my daily life, I really enjoy watching live and interacting with my favourite anchors.
    But due to the diversity of live-streaming platforms, with Instagram, TikTok and other big-hitting social media outlets having live streaming capabilities, what is the advantage of Twitch over these platforms?
    Many people today use live streaming as a way to deliver bad content in order to achieve their own interests.How does Twitch regulate live content on the platform?

    • Ozan Gunce says:

      Hi Sining,

      Some interesting questions there.

      It is without a doubt, a much more competitive field than ever before. IG and TikTok have certainly put the pressure on Twitch, but I think the way that Twitch regulates live content currently, is still second to none.
      In that, there are moderators that monitor the chat for spam and offensive behaviour, as well as automatic bans placed on any explicit, inappropriate content that ends up being streamed.
      I can see that the other players are still at the WIP stage with all of this at the moment.

  6. Jack Stirling says:

    Hey Ozan,

    This is definitely an interesting and relevant topic. I think the pandemic and resulting isolation have played a big role in elevating platforms like Twitch and YouTube, observable in the growth of new and established digital creators during the past two years. Would you say that Twitch is the community or that it’s a network of different communities built around the personalities that use Twitch as the vehicle for their content? I ask this because of the differences between various creators on Twitch; for example, Amouranth would have a much different demographic of viewers than the likes of the creators in Offline TV (Pokimane, Lily Pichu, Scarra, etc.). It’s also interesting to note the growth of YouTube as a hub for live stream content, the emergence of Facebook Gaming and the fact that many prominent creators are contracted to use platforms exclusively.

    • Ozan Gunce says:

      Hi Jack,

      You raise some good points there, I have to say.

      I think the latter is a more accurate and detailed way to explain Twitch, definitely. Because, as you have said, there are a variety of streamers and content that the platform offers, and for some, they are worlds apart from each other!

      YouTube Live and Facebook Gaming have most definitely made this market a more competitive one. I personally think that Facebook Gaming has some work to do in terms of regulation. A lot of inappropriate content tends to pop up when you are randomly browsing around for streams, which suggests to me that the moderation is not quite up to par with Twitch just yet.

      Going back to your point though – there is no doubt that we need to watch this space to see what would be the next move for all parties involved in streaming!

      • Jack Stirling says:

        Hi Ozan,

        Agreed. Although on another side, Twitch’s moderation and threshold of what they tolerate are often fluid and hard to determine (as opposed to YouTube’s vague but consistent policies). A comparison of the pair is interesting because of the contrast in how each platform is managed, Twitch is more hands-on, and YouTube relies on systems and rubrics to manage content. We have not achieved the perfect balance just yet.

  7. Benjamin Scott says:

    Hi Ozan,

    This is a nicely written paper, and I also wrote about something similar.
    Overall I think that Twitch is certainly the go to place for live streaming, at least for now, however I also believe that recently they have been treading very close to the line when it comes to changes on the site. Twitch is without a doubt one of the greatest sites I know to harness community, but they need to make sure they don’t make too many changes in the wrong direction which could turn the strong community against them. The platform war between YouTube and Twitch is in its infancy, and I personally think that in a few years, YouTube will be the go to place for streaming, however currently it doesn’t boast the same community feel that Twitch has developed over the years of its existence. It’s an interesting time ahead to see if YouTube can create community based around live streaming the way that Twitch did so well, and I think it will be a real deciding factor as to who comes out on top in a few years between the two platforms.

    Thanks,
    Ben

    • Ozan Gunce says:

      Hi Ben,

      Look, I think you’ve summed up that really well!

      I feel like it’s a race where Twitch is starting to feel the legs a little, while YouTube Live have just hydrated and are slowly catching up!

      I think it’s a case of ‘don’t fix what is not broken’ for Twitch, which they are starting to go outside of, and we have seen the rise and fall of platforms because of this issue in the past, let’s face it! I can think of Snapchat as being one example.

      I look forward to reading your paper too, if you’d like to share on here?

    • Raymond Louey says:

      Hi Benjamin,
      Your comparisons between Twitch and Youtube are interesting. I actually disagree with your assessment, I don’t see Youtube overtaking Twitch as primary place for live streaming. Both Youtube and Twitch have made moves to try and grab pieces of the other’s market and I think these attempts have highlighted how different the livestreaming and VOD communities are. Enjoying one doesn’t necessarily transfer over to the other, I think Youtube would need to attract a swathe of new creators to establish a live streaming presence. Beyond that, like you say Twitch is now the livestreaming platform and prospective new creators will find the platform better for developing their communities
      Currently Youtube feels like a second option, like if you are banned or have personal issues with Twitch than you have to settle for YouTube. I assume the concerns you raise are about the monetisation strategies (correct me if I am wrong) and I agree that these interfere with the community aspect that many enjoy on Twitch. But none of these seem to have been deal breakers for many and it would take a major misstep for Twitch to be unseated.

      • Benjamin Scott says:

        Hey Raymond,
        Currently Twitch is definitely the go to place for streaming without a doubt, especially for a new creator who has no presence on any platforms, however, there are signs that this is going to change. Twitch being owned by Amazon has made a few changes recently which seem to suggest that it is a sinking ship that Amazon is going to try and squeeze every last cent out of before giving it up entirely. YouTube doesn’t have a lot to change before it competes on the same level of usability as Twitch, and once they meet the same features that people see as standard from their time on Twitch, I believe that the war will be as good as won for YouTube.
        It’s an interesting time ahead, and I don’t think the complete takeover will happen for another couple of years, however in my eyes and the way that Twitch has been implementing changes, it is almost inevitable.

  8. Rebekah Harkness says:

    Hi Ozan,
    I love reading about other peoples thoughts on twitch as a community as I have been so involved with it for so long on the moderation side of the topic. Your point about viewers needing “to feel valuable, noticed and influential” is something that I have witnessed members of communities do, and I am maybe a little guilty of it myself in the position of power I hold in those chats. Though there is the fine line between those that do it that is engaging with everyone including the streamers and those that make comments that are parasocial in nature. The level of familiarity with the streamer by being a regular commentor who has been subbed for months and is known by name doesn’t then excuse them from making comments that can be seen as going to far.

    That being said, you say that it is the ultimate online community but is that because of the interactions between the community members in the live chats or is it supplemented by interactions by fans on other platforms like twitter, reddit or discord?

    I wrote about fandoms communties being more than one single interest, would appreciate your thoughts on it, especially if you see if it applies to twitch stream communties or not.
    https://networkconference.netstudies.org/2022/csm/1145/fandom-virtual-communities-are-more-than-single-interests/

    Rebekah

  9. Michael Connolly says:

    Hi Ozan,

    I love Twitch so i really enjoyed reading your paper. The draw and appeal of streaming platforms is just growing every year. It’s like you cited, the users in 2016 was 10 million so you can only imagine what they’re at now. The community on Twitch is both positive and negative in my opinion. It does allow for instant interaction with the streamers, however, it also means there can be a constant bombardment of hate and abuse. It purely depends on the streamers community, as i’m sure you know.

    The example you brought up about Alphonso Davies rang true to me because i remember watching clips of it when it happened. That type of interaction and community is what makes Twitch so great. You chose such a relevant and popular topic for your paper and i think you smashed it. When it comes to the future of Twitch, do you believe that they have built a strong enough community so that they will always be on top? Personally, i feel like YouTube could overtake in years to come because it is not thought of as purely a gaming community.

    Thanks,
    Michael.

  10. Joshua Benoiton says:

    Hi Ozan!
    I adore Twitch, and the digital communities it fosters, and I really enjoyed reading through your paper. I really do believe that digital spaces that act as “third spaces” for a substantial portion of the population, and I was glad to see this perspective reflected in your piece. Overall, an absolutely fantastic read. I do think that a definition of what makes Twitch inherently different to other virtual platforms that could also be considered third spaces, e.g YouTube, Reddit, Instagram, etc., could have added significantly to your paper, justifying Twitch as “The ultimate online community”, and adding validity to your title.

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