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How does social media support and challenge the mental health of LGBTQ+ youth?


LGBTQ+ people often experience more challenges when it comes to well-being and mental health (Berger et al., 2022). The term LQBTQ+ includes lesbian, gay, bisexual, transgender, queer, and questioning individuals, as well as anyone whose sexual orientation or gender identity is different from the traditional norms (Russell et al., 2023). For many LGBTQ+ youth, social media platforms can provide a safe space to interact with others and escape traditional gender expectations (Berger et al., 2022). This essay looks at the role of social media in supporting the well-being of LQBTQ+ youth, focusing on topics like identity exploration, community connection, mental health support, and the challenges of online engagement.

Coming to terms with identity can be very isolating for LGBTQ+ individuals. Queer youth often experience a lack of supportive environments at home and school (Mousavi et al., 2024). Because of this, many LGBTQ+ youth turn to social media as a means to express themselves without fear of judgement or criticism. Social media can play an important role in providing a safe space to freely explore and express LGBTQ+ individuals’ gender and sexual identity more freely and safely (Berger et al., 2022). Among LGBTQ+ youth, social media platforms like Twitter and Tumblr are very popular (Berger et al., 2022). Unlike Facebook, which usually feels more public, Tumblr allows users to stay anonymous. This makes it much easier for individuals to be open about who they are without fearing judgment (Berger et al., 2022).

With the help of Tumblr, many LGBTQ+ youth discover terms and identities that they might never hear in their day-to-day life. Robards et al. (2020) described how an asexual user was first introduced to the concept of asexuality through the app. This helped them to better understand and learn about their identity in a safe and judgement-free way. Robards et al. (2020) provide another example, where a lesbian user who was raised in a strict and homophobic household was introduced to the LGBTQ+ community and discovered her identity through Tumblr. This illustrates how social media platforms can be a supportive space, helping young people understand themselves and giving them the confidence to express their true identity.

Other platforms like YouTube and Pinterest also play an important role in identity exploration. These social media platforms allow LGBTQ+ youth to relate and see themselves in the experiences shared by others (Craig et al., 2021). This can be validating for individuals who may feel alone, helping them realise that their feelings and identities are real. Watching creators speak openly about their identities and experiences allows viewers to feel represented. For transgender youth especially, YouTube offers tutorials and advice on topics like binding, which might not be accessible to them outside of social media (Fox & Ralston, 2016).

Through quantitative studies, a total of 55% of research examined LGBTQ identity development and management (Berger et al., 2022). Social media was consistently reported as a safer space for identity development compared to offline spaces. Young people who used social media more frequently were usually more confident exploring their identities and reported feeling better overall (Berger et al., 2022). According to a survey done in 2021, around 70% of LGBTQ+ youth found supportive and identity-affirming spaces on the internet, while only half experienced this kind of support in school and just 34% at home (Fisher et al., 2024).

Many LGBTQ+ youth live in conservative or unwelcoming environments where open expression may be dangerous or discouraged. In over 69 countries, same-sex relationships are still criminalised, and gender nonconformity can result in legal consequences in several others (Berger et al., 2022). Because of this, building a sense of community in their home countries can be difficult for LGBTQ+ youth. Social media platforms, however, allow LGBTQ+ individuals to create meaningful relationships with others who share similar identities and experiences. Online communities can be spaces that encourage a strong sense of self-worth and foster confidence for LGBTQ+ individuals.

Many LGBTQ+ youth find that engaging with supportive online spaces allows them to better learn and take pride in who they are (Fisher et al., 2024). Research shows that LGBTQ+ youth tend to perceive online communities as safer and more supportive than those offline. Online spaces give them more control over the information they want to share about themselves and who they share it with. It allows them to make new connections with people in similar positions to themselves. Sometimes, these connections online can serve as their only source of emotional support. Many young people report that these online friendships and relationships have positively impacted their self-esteem, as they are able to bond with like-minded people and feel more confident in themselves (McInroy et al., 2019). Furthermore, these spaces allow them to connect with people outside their immediate circle, creating a broader network of support. According to Cserni and Talmud (2015), the more LGBTQ+ youth engage with these online communities and friends, the stronger their sense of social connection and belonging becomes. These online communities are not only about finding friendships but also about validating their experiences with their gender and/or sexuality (Cserni & Talmud, 2015).

A study conducted by Eickers (2024) examined the social media practices and experiences of 25 LGBTQ+ individuals. The study’s results revealed that social media plays a major role in creating a sense of belonging for LGBTQ+ individuals. Many participants, especially those living in rural areas, shared that connecting with others online helped them feel less isolated. Social media was found to be a way for LGBTQ+ people to access a community. For example, one participant, Suki, described how her first online interaction with another transgender person led to in-person friendships.

Many LGBTQ+ youth struggle with anxiety, depression, self-harm and feeling isolated. This is often caused by the stigma and rejection they face in the real world. For them, social media can be a place to find support when it is hard to get elsewhere (Berger et al., 2022). Craig et al. (2021) developed a set of questions that were used to measure how LGBTQ+ youth engage with their favourite social media platforms like YouTube, Twitter and Tumblr in ways that positively affect their well-being. While a lot of past research has focused on the negative impacts of social media, like addiction, anxiety, and sleep disruption, this study focused on its benefits. It led to the development of the Social Media Benefits Scale (SMBS), a tool designed to measure how social media contributes to LGBTQ+ youth’s sense of belonging, identity exploration, and emotional support. The questions used in this study came from research, interviews, and direct input from LGBTQ+ youth themselves (Craig et al., 2021). For participants taking this questionnaire, their reasons for using social media included a need for connection, to share their stories, or to find others who understand the queer experience. These motivations show the emotional and social needs of many LGBTQ+ youth and suggest that social media can play a valuable role in supporting their mental health (Berger et al., 2021). Many participants described social media as essential for their well-being, particularly when they feel isolated. Thus, (Craig et al., 2021) highlight how social media can intentionally and meaningfully foster connection. Through social media, LGBTQ+ youth not only receive mental health support but also can help others (Berger et al., 2021).

Youth with limited support and greater stress, especially those with marginalised identities like LGBTQ+ individuals, can benefit from online communities. For LGBTQ+ youth facing rejection in their day-to-day life, social media can reduce stigma and boost well-being (Hamilton et al., 2024). According to Hamilton et al. (2024), social media can be used as a tool for identifying mental health problems. For example, people’s posts can sometimes indicate when they are in distress. This could help with spotting warning signs early. There have been cases where songs mentioned on social media influenced real-life behaviours. For example, more people went to seek help after hearing Logic’s song “1-800-273-8255”, named after the National Suicide Prevention Lifeline. Additionally, social media also helps reduce stigma around mental health by making it easier to talk about. For instance, tweets during World Mental Health Day are uplifting and encourage others to seek help. Youth often go online to learn about mental health, and many find it easier to talk about personal issues anonymously. This can encourage them to seek help and connect with the right resources (Hamilton et al., 2024).

While social media can be a great tool for LGBTQ+ youth to connect, express themselves and find support, it can also come with serious challenges. For many, being open about their identity online can lead to bullying, harassment and discrimination. Research shows that LGBTQ+ youth are more likely to spend extended time online since digital platforms provide a space where they feel comfortable expressing their identity. However, this increases their risk of coming across harmful content. This can include direct cyberbullying or coming across hateful or discriminatory posts about others who share their identity (Fisher et al., 2024). This form of bullying can be extremely harmful for LGBTQ+ youth, who already face high rates of discrimination in offline environments.

Repeated exposure to cyberbullying can result in high stress and anxiety. Some LGBTQ+ youth may begin to retreat from online spaces that previously felt safe from fear of being targeted. In some cases, this can lead to a loss of community, the importance of which has previously been outlined (Ojeda et al., 2023).

Research consistently shows that being cyberbullied, either alone or in combination with in-person bullying, is linked to a higher chance of suicidal thoughts and ideations. For instance, a study found that in LGBTQ+ youth who experienced cyberbullying, 35% had suicidal thoughts, and 14% had actually tried to take their own life (Cooper & Blumenfeld, 2012). Another study found that LGBTQ+ youth who experienced cyberbullying were more than twice as likely to have suicidal thoughts compared to their peers who had no experience with cyberbullying (Cénat et al., 2015). Furthermore, a survey conducted by Kessel Schneider et al. (2015) found that one in three LGBTQ+ students who were cyberbullied experienced depression. Thus, both Cénat et al., (2015) and Kessel Schneider et al. (2015) have concluded that regardless of sexual or gender orientation, depression, psychological distress and suicidal ideation are far higher in individuals who have been victims of cyberbullying than those who have not. Cyberbullying that is homophobic in nature is incredibly damaging to youth in sexual minorities. Cénat et al., (2015) found that 94.4% of lesbian participants who experienced homophobia via bullying reported experiencing suicidal thoughts compared to 20.9% of lesbian participants who experienced suicidal thoughts without homophobic bullying. This statistic is higher than cyberbullying in general, where 55.6% of lesbian youths affected by cyberbullying experienced suicidal thoughts in comparison to the 24.7% who reported suicidal thoughts and were not victims of cyberbullying (Cénat et al., 2015).

Research shows that as a consequence of bullying and online hate, many LGBTQ+ youth change the way they interact with the world (Keighley, 2021). Some hide their identity completely, stop posting on social media or avoid certain platforms. Others pull away from their friends and spend more time alone as a way to protect themselves. The fear is not only emotional but also physical, with some feeling unsafe expressing themselves in public (Keighley, 2021). Many LGBTQ+ youth lose trust not only in their peers but in the world around them, feeling unsupported by society. Keigley (2021) found in their study that LGBTQ+ participants felt anxious and fearful of rejection after experiencing bullying. The constant exposure created a sense that being different made them a target (Keighley, 2021). Cénat et al., (2015) had similar findings, describing how youth in sexual minorities who experienced cyberbullying felt exposed and vulnerable, reporting feeling anxious about who or how many people had seen or were able to access content surrounding their cyberbullying.

To conclude, social media plays an important role in supporting the well-being of LGBTQ+ youth. Offering spaces for identity exploration, self-expression and connection. Platforms like Tumblr, Youtube and Twitter give LGBTQ+ youth the opportunity to discover information on queer identities, find representation, and feel less alone, especially if they are exposed to unsupportive or hostile environments. Social media has become a source of support and community for many LGBTQ+ youth, offering validation and a sense of belonging. Studies show that engaging in these online spaces can boost self-esteem and positively impact mental health. However, social media also exposes LGBTQ+ youth to risks such as cyberbullying and hate speech, which can lead to an increased risk of psychological distress, depression and suicidal ideations. Despite these challenges, many LGBTQ+ youth still find empowerment and community online. Moving forward, it is important to create safer, more welcoming online spaces for LGBTQ+ youth to feel supported and comfortable in expressing their true selves. 

References

Berger, M. N., Taba, M., Marino, J. L., Lim, M. S. C., Cooper, S. C., Lewis, L., Albury, K., Chung, K. S. K., Bateson, D., & Skinner, S. R. (2021). Corrigendum to: Social media’s role in support networks among LGBTQ adolescents: A qualitative study. Sexual Health18(5), 444. https://doi.org/10.1071/sh21110_co

Berger, M. N., Taba, M., Marino, J. L., Lim, M. S. C., & Skinner, S. R. (2022). Social media use and health and well-being of lesbian, gay, bisexual, transgender, and queer youth: Systematic review. Journal of Medical Internet Research24(9). https://doi.org/10.2196/38449

Cénat, J. M., Blais, M., Hébert, M., Lavoie, F., & Guerrier, M. (2015). Correlates of bullying in Quebec high school students: The vulnerability of sexual-minority youth. Journal of Affective Disorders183, 315–321. https://doi.org/10.1016/j.jad.2015.05.011

Cooper, R. M., & Blumenfeld, W. J. (2012). Responses to cyberbullying: A descriptive analysis of the frequency of and impact on LGBT and allied youth. Journal of LGBT Youth9(2), 153–177. https://doi.org/10.1080/19361653.2011.649616

Craig, S. L., Eaton, A. D., McInroy, L. B., Leung, V. W. Y., & Krishnan, S. (2021). Can social media participation enhance LGBTQ+ youth well-being? Development of the social media benefits scale. Social Media & Society7(1). https://doi.org/10.1177/2056305121988931

Cserni, R. T., & Talmud, I. (2015). To know that you are not alone: The effect of internet usage on LGBT youth’s social capital. In Communication and Information Technologies Annual (pp. 161–182). Emerald Group Publishing Limited. https://doi.org/10.1108/S2050-206020150000009007

Eickers, G. (2024). Social media experiences of LGBTQ+ people: Enabling feelings of belonging. Topoi-an International Review of Philosophy43. https://doi.org/10.1007/s11245-023-09994-3

Fisher, C. B., Tao, X., & Ford, M. (2024). Social media: A double-edged sword for LGBTQ+ youth. Computers in Human Behavior156(156), 108194–108194. https://doi.org/10.1016/j.chb.2024.108194

Fox, J., & Ralston, R. (2016). Queer identity online: Informal learning and teaching experiences of LGBTQ individuals on social media. Computers in Human Behavior65(1), 635–642. ScienceDirect. https://doi.org/10.1016/j.chb.2016.06.009

Hamilton, J. L., Torous, J., Szlyk, H. S., Biernesser, C., Kruzan, K. P., Jensen, M., Reyes-Portillo, J., Primack, B. A., Zelazny, J., & Weigle, P. (2024). Leveraging digital media to promote youth mental health: Flipping the script on social media-related risk. Current Treatment Options in Psychiatry11. https://doi.org/10.1007/s40501-024-00315-y

Keighley, R. (2021). Hate hurts: Exploring the impact of online hate on LGBTQ+ young people. Women & Criminal Justice32(1-2), 1–20. https://doi.org/10.1080/08974454.2021.1988034

Kessel Schneider, S., O’Donnell, L., & Smith, E. (2015). Trends in cyberbullying and school bullying victimization in a regional census of high school students, 2006-2012. Journal of School Health85(9), 611–620. https://doi.org/10.1111/josh.12290

McInroy, L. B., McCloskey, R. J., Craig, S. L., & Eaton, A. D. (2019). LGBTQ+ youths’ community engagement and resource seeking online versus offline. Journal of Technology in Human Services37(4), 315–333. https://doi.org/10.1080/15228835.2019.1617823

Mousavi, M., Chong, N., Earnshaw, V. A., & Layland, E. K. (2024). LGBTQ+ youth identity disclosure processes: A systematic review. Adolescent Research Review. https://doi.org/10.1007/s40894-024-00243-1

Ojeda, M., Elipe, P., & Del Rey, R. (2023). LGBTQ+ bullying and cyberbullying: Beyond sexual orientation and gender identity. Victims & Offenders19(3), 1–22. https://doi.org/10.1080/15564886.2023.2182855

Robards, B., Byron, P., Churchill, B., Hanckel, B., & Vivienne, S. (2020). Tumblr as a space of learning, connecting, and identity formation for LGBTIQ+ young people. In A Tumblr book: Platform and Cultures (pp. 286–287). University of Michigan Press. https://doi.org/10.3998/mpub.11537055

Russell, S. T., Bishop, M. D., & Fish, J. N. (2023). Expanding notions of LGBTQ+. Annual Review of Sociology49(1). https://doi.org/10.1146/annurev-soc-030320-032256

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16 responses to “How does social media support and challenge the mental health of LGBTQ+ youth?”

  1. Benn van den Ende Avatar

    Hi,

    Thanks for this insightful paper!
    I had a question regarding your thoughts on the structure of social media itself.
    Do you think it is the structure of these platforms themselves that lend themselves to these effects (in this instance on LGBTQIA+ youth), or does it reflect broader attitudes towards the community?

    Thanks!

    1. berenicedeguardia Avatar

      Hi Been,

      Thank you for your question.

      I think it is a bit of both.
      In my opinion, social media platforms are built in ways that can help LGBTQIA+ youth find support and express themselves (for instance, through hashtags or the for you page). However, as discussed in my paper, social media platforms can also expose users to bullying and hate speech. What happens on social media often reflects societal beliefs; if there is support in the outside world, you can also see it online. However, if there is prejudice, social media can make these attitudes more visible.
      I believe it is both the structure of these platforms and the broader attitudes that influence the experience of LGBTQIA+ youth online.

  2. Eva Avatar

    Hi,

    I feel like all too often only the negative sides of social media are explored and so I really enjoyed how you highlighted the benefits of social media as a point of community for LGBTQI+ members. I think that the representation of queer and trans influencers is so important when they have been so sidelined in mainstream media. I have also seen posts explaining queer history and even queer news as a method of highlighting major milestones and threats to queer liberation, and so would argue that it assists in sustaining queer existence and culture.

    I think it would also be interesting to highlight some of the negatives within the community like TERFs, or biphobia, just to demonstrate the potential backlash of even these safer queer spaces.

    I was wondering, what affordances do you think can be implemented to create safer online spaces for queer youth, and which platform do you think best exemplifies these so far?

    Overall really great paper, I’m eager to hear your thoughts!

    1. berenicedeguardia Avatar

      Hi,

      Thanks for the feedback, I’m glad you enjoyed seeing the positive aspects of social media and how it can serve as a community.
      You raise a really good point about the negative aspects, like TERFs and biphobia. I definitely think it is essential to include these in the conversation.

      Regarding your question about creating safer online spaces for queer youth, i believe that there are several affordances that platforms could implement.
      For instance, better anti-discrimination policies that protect LGBTQIA+ individuals from harassment. Another one could be better Moderation features, using tools to filter harmful content. In terms of which platforms, from personal experience, I think TikTok is doing a good job at it. Tiktok offers a space where queer voices can be heard. The FYP allows members of the queer community to come across LGBTQIA+ content organically, which can be really validating. However, no platform is perfect, and TikTok often shadowbans LGBTQIA+ content. Regardless, I think that tiktok at the moment is the most influential platform for queer youth.

  3. denaecivich Avatar

    Hello!

    This is a very powerful article and enjoyable to read. I appreciate how you highlighted both the positives and negatives LGBTQ+ youth face on social media; especially how online spaces can create and foster a space for connection and identity.
    Do you believe social media platforms are doing enough to protect the LGBTQ+ community from cyberbullying or are there specific policies that should be put into place to make it a safer space?

    1. berenicedeguardia Avatar

      hey!! 🙂

      Thank you for your comment! Social media definitely has the power to bring LGBTQIA+ youth together. However, there is for sure a lot more work that needs to be done to make sure these spaces are safe. Regarding your question, I do think platforms could do a lot more. For example, having clearer policies about hate speech and improving reporting systems.

      cheers,
      berenice

  4. JPalumbo17 Avatar

    Hi,
    I really enjoyed this article and believe it was extremely well written and thoroughly thought through. Thank you for your comment on my post, I believe you have done a great job covering a similar topic to my own article but I do appreciate the different approach you have taken, by looking at both positives and negatives. As majority of articles including my own only cover negatives faced by the LGBTQ+ community, I appreciate the fact you also outlined the positives.
    Great Work!

    1. berenicedeguardia Avatar

      hey,

      Thank you so much for your kind words and thoughtful feedback!!
      I am glad you enjoyed my paper. I will definitely want to have a look at yours, maybe you could send me the link?

      cheers,
      Berenice

  5. Yuxuan Ye Avatar

    My favorite thesis! Social media has given the LGBTQ+ group the space to express themselves, but at the same time, it can also cause them harm. Because social media itself is a double-edged sword. I would like to know, what measures do you think should be taken to provide a safer and more peaceful cyberspace for these minority groups like LGBTQ+?

    1. berenicedeguardia Avatar

      Hi,

      Thanks for your comment, I am glad you enjoyed my paper!! I completely agree that social media can be both empowering and harmful for LGBTQIA+ communities. Answering your question, in my opinion, platforms need stronger moderation and better reporting tools.

  6. Suva Pokharel Avatar

    Hey Bernice, a great paper! You mention Tumblr as one of the key social media websites in your paper, it’s been widely documented that Tumblr had a large decline in the userbase of Tumblr notably in 2018 when the platform banned all forms of adult content on the platform. Do you think this ban would have been a net negative or positive in to the mental health of the LGBTQ+ community when considering typically members of said community are traditional more forward and fluid when it comes to adult content?

    1. berenicedeguardia Avatar

      Hey Suva, thank you for your feedback.

      You do raise an interesting point about the 2018 adult content ban on Tumblr. While my paper highlights Tumblr’s positive role as a supportive space for LGBTQIA+ youth, I do agree that the ban had quite a big impact on the community. It is something I did not consider, and you have given me a lot more to think about. The adult content ban definitely led to a decline in user numbers and removed a lot of valuable content ( sex- positive, gender-affirming content, etc.).
      However, even after the ban, I believe Tumblr continued to serve as an important resource for LGBTQIA+ individuals. The platform still offers opportunities for learning and connections. So while the ban was definitely a setback and did negatively affect users, Tumblr’s infrastructure and culture continue to make it a valuable space where LGBTQIA+ youth can safely express themselves online.

      Cheers,
      Berenice

  7. CarolineNagajek Avatar

    Hi,

    I enjoyed reading this informative and insightful paper, I had learnt a lot from reading it! It was very interesting to understand the perspective of how LGBTQ+ individuals feel within social media platforms, both the negatives and positives of being involved. This made me want to question the part where you discussed the negative aspects of social media, such as bullying, harassment, etc. Could you think of some strategies to improve this within online platforms? Do you think this type of behaviour will increase or decrease in the near future?

    I actually wrote about the negative side of social media as well, where I also discuss negative behaviour online regarding anonymous and pseudonymous users. Feel free to have a look with this link: https://networkconference.netstudies.org/2025/ioa/5631/the-fake-human-race-rise-of-the-pseudonymous-army/.

    Overall this was a great paper and this definitely broadened my thinking!

    1. berenicedeguardia Avatar

      Hey Caroline,

      Thank you for your comment and for sharing your work, I will definitely check it out!!
      I am glad to hear that you were able to learn from my paper!

      To address your question, I think platforms can take several steps to reduce bullying and harassment. For instance, improving content moderation, making reporting tools more accessible and providing better support for users who experience abuse. As for whether this behaviour will increase or decrease, I am hopeful that with stronger policies and technological advancement, we will see a decrease in harmful behaviour over time.

      Cheers
      Berenice

  8. JessCassells Avatar

    Hi!

    I really liked how your paper looked across multiple platforms like Tumblr, Twitter and YouTube, it gave a broad sense of the online community for queer youth. In my paper, I focused just on TikTok and how its design (things like duets and stitches memes) contributes to identity performance and community-building. It made me wonder how the different features of each platform affect users identities and mental health, for instance on Tumblr people can post anonymously, whereas on TikTok users are often showing videos of themselves. Do you think the design of certain platforms makes them more empowering or more risky for LGBTQ+ youth to express themselves?

  9. Xing Bai Avatar

    Hi Berenice,

    I really like how u addressed both negative and positives impacts social media can have on the LGBTQ+ youth . It’s clear that these platforms can provides support and community to them but also having the risks of cyberbullying at the same time . Do you think there are some specific changes the social media company could do , in order to better protect and support the LGBTQ+ youth online ? I would love to hear your thoughts on this !