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From followers to communities: How Influencers Define Social Media Interactions



Abstract

The role of influencers has changed significantly in the dynamic world of social media, impacting how users interact with the platforms and one another.  This paper argues that social media influencers have fundamentally changed the dynamic of online communication, changing the role of passive followers into active community. This paper will also concentrate on influencers like Kai Cenat and Emma Chamberlin, the examination focuses on how these influencers utilise social media norms and user behaviors to build a deeper connection with their active communities. These influencers help fans feel more intimately connected to their experiences by blurring the boundaries between followers and content creators through live streaming, interactive material, and regular conversations. The study will examine how their reliability, authenticity, and audience engagement have redefined influencer culture and changed how creators and marketer handle online interaction. The ultimate goal of this study is to draw attention to how online communities are changing and how influencers continue to shape social interaction in today’s society. 

Introduction

The development of influencers is a crucial components in creating online communities. They are more than people producing content, they are individuals who change how people interact on social media. Platforms including YouTube, Instagram, and TikTok have the capacity to sustain relationships beyond further distance, whether its staying in touch with loved ones or keeping up with the latest news. This has been embraced by influencers, in creating a safe environment where their followers can find a community where they feel understood and share their true self (Jeffery, 2025).Through their content, influencer like Kai Cenat and Emma Chamberlin integrate these themes by talking about subjects that their audiences find meaningful, establishing areas where followers feel a sense of community and connection to the influencer. Furthermore, this paper looks into how social media interactions have been transformed by influencers like Emma Chamberlain, who is praised for her relatable material. She’s twenty-three-year-old Youtuber whose charms lies in her honesty, she’s open with her followers when she speaks into the camera, so that you feel as if you’re talking on a FaceTime call (Adelson, 2022). And Kai, a successful twenty-one-year-old online streamer who is known for is interactive comedic videos (Wikipedia, 2023). This paper will concentrate on three main facets of their impact: how influencers convert followers into involved, active members of broader online community; how they mold social media standards and user conduct; and how they use hashtags and themes to encourage community participation, resulting in the transformation of followers into engaged, members of a community. However, while influencers have undeniably reshaped digital interactions, this paper will also critically examine whether these digital spaces genuinely foster authentic communities or if they remain superficial.

Body 1: How influencers transform followers into active community members

By transforming passive consumer into active participants, influencers are changing the conventional relationship between content creators and followers. They accomplish this by creating material that promotes interactions and involvement as opposed to merely consumption. In order to promote a feeling of community and connection, influencers set up areas where followers are welcome to express their thoughts, take part in challenges and generate original material. Influencers, for instance, frequently interact with their followers directly by using live streaming, surveys, and Q&A sessions, allowing them to participate in the discussion in real time. Followers are encouraged to participate more actively in this kind of interactive content by leaving comments on videos, responding to postings, or even joining challenges together. By moving from being passive spectators to active participants, followers develop a stronger sense of community by feeling closer to the influencer and one another. Furthermore, influencers frequently use hashtags and other social media tools to promote involvement. In addition to assisting in the distribution of content, these hashtags give followers a means of participating in a wider discussion, sharing their own experiences, and connecting with like-minded people (Gao, 2024). For instance, kai Cenat foster a more participatory atmosphere by encouraging followers to communicate with him directly through interactive live streams, frequently through Q&A sessions and real time challenges. This further strengthen by his use of hashtags like #CenatClan, which encourages fans to join community and their own content. Similar to this, Emma Chamberlain’s content, which is praised for being relatable and showing her true self, creates a space where fans feel at ease exchanging personal tales and engaging with one another. By being transparent and approachable, Emma has created an environment where fan can interact with her and other likeminded people, creating a sense of community that goes beyond her own posts.

Body 2:  Influencer shaping social media norms and user behavior

Social media platform have often been criticised for weakening traditional forms of community and altering social norms, with critics suggesting that the shift from face-to-face interactions to digital engagement results in social isolation and a decline in meaningful connections. However, this view overlooks the role that influencers play in reshaping online communities. Influencer like kai Cenat and Emma Chamberlin have not only changed how content is consumed but are also actively shaping social norms and user behavior, transforming passive followers into engaged participants (Hampton & Wellman, 2018). By using their platform to create authentic, relatable content, influencer is setting new standards for how users engage with each other platform itself. As Hampton and Wellman (2018) argue, the norms established by influencers challenge the traditional view that social media weakens community bonds. Instead, influencers are fostering new forms of connection. Cenat’s high energy streams and interactive challenges encourage his followers to engage in real time, blurring the boundaries between content creator and their audience. His approach promotes a more spontaneous and collaborative form of engagement, where users no longer remain passive but participate actively in shaping content. On the other hand, Emma authentic and vulnerability have been key to reshaping influence culture. Her content, often raw and unscripted, challenges the curated nature of social media and has created a space where imperfection is valued, allowing followers to connect with her and each other in more genuine way. In this digital space, norms are shapes not just by what is posted but by how user engage.

Body 3 From Hashtags to Community, how influencer use themes to foster participation.

Hashtags are becoming an essential element of social media material and are crucial for raising exposure and interaction. Hashtags are crucial tool for users to increase the reach of their posting, with an estimated 125 million being posted every day on Twitter alone (Mcgoogan, 2017). Adding to at least one hashtag to a post on Instagram, for example, can boost its reach by an average of 12.6% (Osman, 2018), promoting the virality of material and guaranteeing its wider distribution (Lipsman, Mudd, Rich, & Bruich, 2012). Although hashtags have been used to monitor popular subjects, they have developed into a vital digital current that can be used for community building as well as broadcasting. Hashtags are an effective tool for influencers to increase the visibility of their work and foster a feeling of community based on common identity and interest. Hashtags are carefully used by influencers and their followers to increase interaction and fortify their communities. Specifically, influencers create hashtags to market their personal brands, match their material to popular subjects and drive engagement in their wider online communities. Influencers and their followers both use hashtags to connect and engage with each other. Influencers, in particular, create hashtags too boots visibility, join trending topics, and invite their followers to be a part of the conversation and community. For example, influencer like Kai, who uses hashtag like #kaiCenat or #CenatClan to engage his followers, encouraging them to participate in his streams and events. Emma, on the other hand often uses hashtags like #EmmaChamberlain to connect with her audience and create a space for followers to share their own experiences. Though she doesn’t rely on a single branded hashtag, her community still thrives through these hashtags, where followers bond over her authenticity and relatable content. Hashtags are an effective tool for influencer to increase the visibility of their work and foster a feeling of community based on common identify and interests. But followers also use hashtags to interact with influencers and other people who share their interest, creating a sense of community in these online community. Followers can feel more connected to an influencer and the larger community by utilizing hashtags to add the ongoing conversation around the influencer’s material. Thus, hashtags act as a common language, fostering a sense of community and fostering ties between people that go beyond merely consuming material (Erz, Marder, & Osadchaya, 2025).

Counterargument: Are Influencers Truly Building Communities?

Critics contend that social media, even influencer-driven spaces, frequently falls short of creating genuine, meaningful connections, despite the favorable perception of influencers creating communities. Although influencers establish virtual communities where followers feel connected, Hampton & Wellman (2018) contend that these online communities could not have the same depth and intimate connection as more conventual, in person interactions. Online interactions can be superficial, according to critics, with followers engaging in more transactional activities liking, commenting or sharing content instead of forming genuine connections. Influencers like Emma Chamberlin and kai Cenat encourage involvement, but these exchanges are frequently brief and lack the emotional ties and accountability that come from face-to-face conversations. Because of this, the sense of community that influencers foster may just be superficial, making followers feel alone even though they are “connected”. this begs the crucial question of whether their virtual communities are actually creating meaningful, real connections or are just providing venues for transient interaction and content consumption.

Conclusion

In conclusion, social media interactions have undergone a substantial transformation through the efforts of influencers like Emma Chamberlin and kai Cenat, who are two of many influencers who have created a lively online communities and turned followers that were passive into engaged members. Influencers have revolutions how people use digital platforms by promoting more individualize involvement and deeper connections through their distinctive content strategy, direct participation, and community driven projects. Through the use of Hashtags, collaborate content and the encouragement of genuine self-expression, followers have been able to experience a sense of connection and belonging that frequentlymimic the relationships found in more conventional offline networks. Influencer have undoubtedly changed social media and created vibrant online communities, but it’s still unclear if these are genuinely sustainable settings. It is crucial to consider whether social media platforms promote real enduring connection or surface level interactions. Notwithstanding these reservations, it is evident that influencers’ function in creating online communities continues to be a potent factor in determining how social media interactions develop in the future.  Maintaining the genuineness and significant interaction that have characterized these groups while juggling the demands of platform algorithms and commercialization will be difficult as this landscape changes. It remains to be seen if these online communities will survive and provide enduring, significant relationships, or if they will eventually be assimilated into constantly shifting in the social media world.

References List

Adelson, B. (2022). The Emma Chamberlain Effect. #SOJCssm. https://sojcssm.com/2022/05/the-emma-chamberlain-effect/#:~:text=I%20think%20her%20appeal%20comes,she%20is%20changing%20the%20game.

Erz, A., Marer, B. and Osadchaya, E. Hashtags: Motivational drivers, their use, and differences between influencers and followers. Computer in Human Behavior, 89, pp48-60. https://www.sciencedirect.com/science/article/pii/S0747563218303522

Gao, X. (2024). A Comparative Study of Social Media Interaction and User Engagement Between Gen Z and Gen X (Order No. 31640376). Available from ProQuest One Academic; Publicly Available Content Database. (3170690520). https://www.proquest.com/dissertations-theses/comparative-study-social-media-interaction-user/docview/3170690520/se-2

Hampton, K. N., & Wellman, B. (2018). Lost and Saved . . . Again: The Moral Panic about the Loss of Community Takes Hold of Social Media. Contemporary Sociology, 47(6), 643–651. https://www.jstor.org/stable/26585966

Jeffery, S. (2025). Does Social Media Bring Us Closer or Push Us Apart? Medium. https://medium.com/illuminations-mirror/does-social-media-bring-us-closer-or-push-us-apart-364af2f7ee78

Wikipedia. (2023). Kai Cenat. https://en.wikipedia.org/wiki/Kai_Cenat

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16 responses to “From followers to communities: How Influencers Define Social Media Interactions”

  1. Busher Avatar

    Hi Yasnaia,

    This is an interesting read. Have you thought about the parasocial relationship side of things? While I see how these influencers are creating a community, I believe the relationships are one sided as they actually don’t know anything about their followers/viewers. It makes me wonder what extent these digital spaces are replacing, rather than complementing, real-life social bonds. Do you think these influencer led communities are truly reciprocal relationships?

    I touched on social media influencers creating parasocial relationships and the effects of that in my paper if you want to have a look: https://networkconference.netstudies.org/2025/ioa/6031/the-price-of-perfection-the-impacts-social-media-influencers-have-on-teenage-girls-identities/

    1. Yasnaia Allen Avatar

      Hello Busher,

      Thank you for reading my paper.

      I agree with your point about sometimes these relationships are often one sided or as you mentioned parasocial. Although influencers don’t personally know most of their followers, these communities they build can still feel meaningful for those involved. In some cases, these digital spaces can complement offline relationships by offering a place for shared interest and connections. That is why it is important to recognise that the relationship itself isn’t fully mutual and more about collective engagement around influencers than direct two way interaction, which i believe needs to be talked about more to prevent unfortunate encounters.

  2. SammLaw Avatar

    Hello Yasnaia,

    Your paper caught my attention as when researching my own paper “OnlyFans Being a Viable Career Options for Young Women” I learnt how many different ways of interactions were available on the OnlyFans platform and then also how many content creators then also cross over to multiple platforms furthering their chance for social media interactions.

    Back to your paper, I was wondering if you think these relationships are genuine. If I am following a content creator I might feel as though it was on a facetime call with them, and they are sharing personal details about their life, but they have no idea who I am, and those with large follower numbers cannot possibly have the capacity to care about that many people. So, while their members might be more engaged are the connections really deeper if they are one sided?

    Also, while this was not mentioned in my paper when doing research on OnlyFans, I read cases of OnlyFans models being recognised and approached in public by subscribers who felt they had a relationship with the creator. OnlyFans has a transaction aspect which also made the subscribers feel entitled to interactions, but regardless of this, I imagine other content creators might also come across this situation even without paid subscribers cause their fan bases have been led to believe they have a relationship with the creator. Do you think in these cases the content creator is leading on their followers, or do you think that people should understand personal real life boundaries?

    Here is a link to my paper if you are interested:
    https://networkconference.netstudies.org/2025/onsc/5936/onlyfans-being-a-viable-career-options-for-young-women/#comment-4838

    1. Yasnaia Allen Avatar

      Hello SammLaw,

      Thank you for taking the time to read my paper and for sharing some insights of yours.

      You bring up a crucial point regarding the sincerity of these relationships. I believe these relationship can feel genuine to followers to a certain extent, even if they are inherently one sided. Influencers often share personal details and interact in ways that mimic familiar conversation, which creates a sense of intimacy. While creators can’t truly know or deeply connect with each individual follower, the feeling of closeness that audience experience are still real on their end, so even though the connection isn’t fully mutual like you pointed out, it can still feel meaningful and engaging to followers.

      That’s a really interesting point about face to face interactions. I think situations like this show how blurred the lines can get between online interactions and real life boundaries. I don’t think most content creators are deliberately “leading followers on”, many are simply using interaction styles that social media encourages to keep their audiences engaged. That said, it is also important for followers to understand the connection is shaped by social media platforms and doesn’t always translate into personal relationships offline. In my opinion clear boundaries from creators and more awareness from audiences could help manage these expectations better.

  3. tori Avatar

    This was really interesting! I enjoyed how you explained the way influencers make their followers feel like part of a real life community through the social media features. I also thought it was great how you shared the downside of how online communities don’t always feel truly personal or deep. It made me reflect on whether these digital communities are real or just feel real?

  4. Yasnaia Allen Avatar

    Hi Tori,

    Thank you for reading my paper. I’m glad you found the discussion around how influencers foster a sense of community engaging. In response to your question, I personally think that while digital communities might not always have the same depth as offline relationships, that doesn’t make them any less real. The feelings of connection, a sense of support, and belonging people experience online are genuine, even if the interactions look different from your normal “traditional” friendships. However, i do think it is important to stay mindful of the limitations.

    1. tori Avatar

      Thanks Yasnaia! That’s really insightful and I agree 🙂

    2. tori Avatar

      Hi Yasnia,

      As I reflect on your answer, although I agree to some extent that these relationships online are “real”, I disagree that they have the same depth. Face-to-face connection is proven to be vital for healthy mental health. Here is a link that focuses on the effects of Covid-19 on face-to-face relationship: https://www.nature.com/articles/s41598-023-34957-4What are your thoughts? Do you think one is more important than the other for a healthy community?

  5. Kaiya Ryujin Avatar

    Hi Yasnaia,

    This was an insightful paper. You did a great job exploring how influencers use their platforms to create a sense of community and foster deeper engagement with their followers. I especially liked how you highlighted their use of interactive content and how hashtags help amplify these connections.

    Your paper made me wonder whether you think that these communities, despite their engagement, can ever reach the depth and connection of face to face communities. I would love to hear your thoughts on this.

    1. Yasnaia Allen Avatar

      Hi Kaiya,

      Thank you so much for your kind feedback. I think while influencer – led communities can foster meaningful engagement and create strong feelings of belonging, they do have limitations compared to face – to-face communities. The lack of physical presence and shared online experience can make it harder to build the same level of deep, multifaceted connection that offer forms in in-person groups. However, online communities can still offer meaningful support, especially for people who might not easily find like minded groups locally.

      Thank you again!

  6. Bryce Chen Avatar

    Hi Yasnaia,

    Really enjoyed your paper! I loved how you showed the way influencers like Kai Cenat and Emma Chamberlain build real engagement with their followers, it connects a lot with my own paper on how online communities reshape culture and markets. It made me think: do you think influencers can stay authentic as they get bigger, or does that always shift over time?

    Would love for you to check out mine too if you’re interested!

    Cheers,
    Bryce

    1. Yasnaia Allen Avatar

      Hi Bryce,

      Thank you for your feedback! I like how you work on online communities and market ties into this as well. I do think staying authentic gets harder as influencers grow into more well known influencers, since bigger audiences and brand partnerships can add pressure to curate their image. But some manage to balance it by staying transparent, honest, real and, keeping close ties with their core community.

      Thank you again!

  7. Yuxuan Ye Avatar

    Hi
    I really like your thesis. Nowadays, every move of Internet celebrities affects their fans. Through the community, fans can feel the bond between them. But do you think this is unfair to the fans?

    1. Yasnaia Allen Avatar

      Hi Yuxuan,

      Thank you for your comment. You bring up an important question. While these communities can create a strong sense of belonging and connection for fans, i do think there’s potential for unfairness, especially when there’s a big power imbalance. Influencers have a lot of control over how they present themselves and how they interact, and sometimes fans can become deeply invested emotionally or financially without realising how curated those interactions might be. That imbalance can make it easy for influencers to exploit trust, whether intentionally or no. It’s definitely something worth being aware of as these relationships continue to evolve.

  8. Jelena S Avatar

    Hi Yasanaia,

    Wow what an interesting read! I liked how you presented a nuanced exploration of the ways in which social media dynamics are being altered by influencers such as Emma Chamberlain and Kai Cenat. The emphasis on how these influencers break down the barrier between creator and audience adds depth to the discussion. To what extent do you feel influencer-driven communities may foster ongoing emotional connections similar to those established via face to face interactions?

  9. Yasnaia Allen Avatar

    Hi Jelena,

    Thank you for your kind words! I think influencer-driven communities can definitely foster strong emotional connections, especially through consistent interactions and shared experiences. However, I’d say the depth might not always fully match to-face interactions because online connections can sometimes lack the same level of intimacy and vulnerability that comes with in-person relationships. Still, for many people, these online spaces feel very real and meaningful, so it’s interesting balance to consider.