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The Positive Impacts of Social Media on the Transformation of the Entertainment Industry


For years, social media has played a massive role in transforming the entertainment industry from a traditional form to a more globalised and maximising reach to a broader range of consumers. This paper argues that social media has positively impacted the growth and transformation of the entertainment industry, making it one of the most emerging markets that connect many individuals. Using algorithms, the manifesto in “A Declaration of the Independence of Cyberspace” and the concept of “Mass Media and the Global Village” allows people to connect instantly and form virtual communities, finding the right resources that keep them entertained under social media integration.

Many entertainment companies use analysis tools and technology to reach their target audience and retain their engagement. Social media algorithms work similarly, setting rules that analyse user data and engagement to determine the relevant content that may keep users in and watching (Gupta, 2023). Each social media platform uses a different approach to analysing its user interest. For example, Instagram uses engagement metrics like likes, comments, or shares to identify user activities (Admed, 2024). Facebook uses similar ways of engaging its users but allows them to reflect on their past posts and memories, fostering engagement and meaningful interaction.

On the other hand, YouTube uses raking factors such as watch time, likes and comments to recommend similar content for their user. Entertainment companies create social media to promote content, increase engagement with their audience, and foster an online community. Compared to the traditional entertainment industry, where there was less interaction between artists and their audiences, social media has changed this industry rapidly by allowing direct communication from audiences to artists and vice versa. This interaction between the artists and their audiences creates a closer relationship that fosters a community where these audiences do not necessarily know each other but can relate to each other as they share common interests. An example is the Korean entertainment industry, which has transformed dramatically in recent years. From the typical way of promoting Korean artists in person, these companies utilise social media to maximise their reach and engagement with domestic and global audiences. They mainly use Facebook to promote upcoming projects. However, Instagram and YouTube are used for more interactive purposes, such as dance challenges and memes that could potentially entertain their audiences. These platforms will analyse user algorithms and recommend posts and content related to the user’s most-watched artist.

These entertainment companies also use social media to market their artists, as social media marketing can reach a larger audience and increase their visibility while remaining cost-effective. Research stated that the social media algorithm could come with hidden concerns, such as echo chambers where people’s knowledge and awareness are limited to what they are frequently exposed to, such as posts and videos tailored to them by the algorithm (Admed, 2024). The echo chambers are a considerable concern regarding areas like political and social justice as users are limited to one side of the story and at risk of “living in a bubble” (Admed, 2024, para 9). Users involved in this area of interest must know both stories of any political situation. Hence, having filtered content can limit their view, and they are at risk of getting new insight and perspective. However, it has been proven that social media algorithms do not harm the transformation of the entertainment industry and are the perfect complement to this industry (McClatchy Media, n.d). As more companies and artists create their social media, social media algorithms have positioned themselves as a mechanic that helps these artists reach their potential audience and enhance their marketing strategies. As for the audience, it allows them to have personalised recommendation content from their favourite artist. Moreover, by using these social media algorithms, users can bond with people with the same interests as them, potentially becoming a shared community. Therefore, social media algorithms have a positive impact not only on the community but also on the transformation of the entertainment industry.

Secondly, social media positively impacts the transformation of the entertainment industry due to its relation to the “A Declaration of the Independence of Cyberspace. “A Declaration of the Independence of Cyberspace” by John Perry Barlow is a manifesto that reinforces the freedom of the online world from government control and freedom of speech online, and their race and economic power is not judging people (Barlow, 2019 -2020). This manifesto relates to social media and its growth due to the belief in empowering individual opinions, breaking down traditional entertainment and reinforcing the freedom of creativity and expression (Barlow, 2019 -2020). By having the freedom of speech online, the communities, being audiences in the entertainment industry, can provide feedback on artists’ work and generate fan content that they come up with, such as dance challenges or fan art that can support their artists. This freedom of speech, creativity, and expression also allows artists and entertainment companies to be creative with their work without being overly controlled by the government. However, they need to obey the laws and regulations assigned to them.

In addition, this manifesto reinforces the idea of using social media to break down the traditional gatekeeping channels. To clarify, content used to go through conventional channels (digital TV experiences), where artists and companies had little control over their work (Ahuja, 2021, pg 3). Nowadays, artists and companies can use their social media platforms to upload their work and get credit for it. Moreover, this manifesto from Barlow also maximises the global reach of the entertainment industry by emphasising that cyberspace has no limits and that everyone can access it across the globe. Hence, people can access most entertainment content online and increase global reach. Korean music and drama are popular worldwide, and many people access them via social media platforms like Instagram, Facebook, and YouTube. As an increase in global reach for the entertainment industry, it allows fans to form an online community as they are located across the world but share the same interest in specific artists. People in this community do not necessarily know each other, but they bond over an artist like a fandom. This manifesto allows this community to have the freedom to access any content that their artists put out, such as posts, music videos, playlists and movies. Cyberspace positively impacts the fan community as the fans interact and communicate with their favourite artists who may live across the globe. Barlow emphasised that there is no judgment toward people’s race or economic power and allowed them to express their beliefs and opinions (Barlow, 2019 -2020). Therefore, people at all levels can express their thoughts regarding entertainment interests. The minor downfall of this freedom of expression is that people in the community can express themselves freely. Still, opinions are subjective and vary, which could be hurtful to some individuals within the community. However, these minor issues can be prevented or minimised by the artist’s company, which can take legal action or even take down any content or comment that can be seen as inappropriate.

Marshall McLuhan’s concept of “Mass Media and the Global Village” has evolved significantly with the growth and transformation of social media into the entertainment industry. The concept emphasises that mass media, such as the internet and social media, connect people worldwide as a “global village” and that people can share information online using social media (Ratti and Claudel, 2016). The concept complements and accelerates the transformation of social media association with the entertainment industry. This relationship has a positive correlation, meaning an increase in social media usage leads to a rise in global connectivity, which aligns with the core meaning of Marshall McLuhan’s concept. Major social media platforms, including Facebook, YouTube, and Instagram, allow users to communicate with their artists and the agency. This social media feature enhances the concept of a “global village” as it allows artists and the entertainment industry of one country to reach an audience globally. For example, the Korean group Blackpink and Seventeen uses social media to connect with its fans worldwide. They successfully hold concerts in some Oceana, Asian, and US states by creating connections for a close relationship between artists and their fans.

McLuhan’s global village concept also focuses on breaking down the old mass media, which companies once controlled and were limited access for all. In today’s world, people can easily create, access, and share their content with the world, breaking the old barriers of communication that McLuhan was foreseeing. Furthermore, social media enhances the ideas of global conversation from McLuhan’s concept and makes it more interactive for the audiences. Audiences listening to music or watching movies can connect with people with the same interest on social media platforms. It fosters a community where audiences from different nations can share their opinions about music, film and their favourite artists. Moreover, the content posted on social media can instantly spread across the globe. One audience can send and share their content with their friends and family in real-time, creating such a global experience for all. Compared to the traditional mass media, where TV only allows shows to be shown once and if people miss the broadcast, they will have to miss out. With social media today, people can access recordings from other sources online without turning up on real-time shows.

With the idea of a “global village,” McLuhan proposed that social media can connect diverse cultures, creating a more harmonious world (Ratti and Claudel, 2016). The Korean entertainment industry can be a good example of how social media aligns significantly with the “Mass Media and the Global Village” concept. Korean artists started by being famous across most Asian countries and became a global sensation that could take over the fame of Hollywood. Korean entertainment companies use social media to share their cultural content, such as music, drama, and trends, which attract global audiences. Fans of those Korean artists can also interact and communicate through social media platforms, which allows them to build a community with their fellow friends. Therefore, social media has fully emphasised McLuhan’s “Mass Media and the Global Village” concept and successfully accelerated its integration into the entertainment industry.

In conclusion, social media has profoundly transformed the entertainment industry and positively impacted the community that belongs to the industry. Social media algorithms allow platforms like YouTube, Instagram and Facebook to analyse user’s interests and increase engagement by recommending relevant content that keeps them watching. Algorithms are necessary as they ensure that users get the right content that fits their interests. Social media is also a cost-effective way to market artists to users to increase their brand awareness and visibility. In addition, the manifesto of “A Declaration of the Independence of Cyberspace” positively correlates with social media and the transformation of the entertainment industry. The manifesto allows online users to freely express themselves, interact with each other, and engage with the artist. Hence, it fosters freedom in cyberspace from the control of the government for its online community. Finally, Marshall McLuhan’s concept of “Mass Media and the Global Village” allows communication and content to be accessible and spread within an instant, making it a genuinely interconnected world for its online community. The idea of a “global village” allows people to bring in cultural diversity, creating a more harmonised world through content sharing by artists, companies or fans. As a result, the entertainment industry has become one of the most emerging industries with inclusivity and accessibility for its online community.

References:

Ahmed, S. (2024). Are You Really in Control of What You See Online or Are Algorithms Controlling It for You?.Medium. https://medium.com/@sahin.samia/are-you-really-in-control-of-what-you-see-online-or-are-algorithms-controlling-it-for-you-40fa5dcb4ade#:~:text=The%20Invisible%20Hand%20of%20Algorithms&text=Behind%20the%20scenes%2C%20algorithms%20are,is%20determined%20by%20an%20algorithm

Ahuja, V. (2021). Transforming the Media and Entertainment Industry: Cases From the Social Media Marketing World. IGI Global, 23(4), 17. https://www.igi-global.com/article/transforming-the-media-and-entertainment-industry/296255

Barlow, J. Perry. (2019-2020). Declaration of the Independence of Cyberspace. Duke Law & Technology Review, 18, 5-7. https://heinonline.org/HOL/Page?collection=journals&handle=hein.journals/dltr18&id=6&men_tab=srchresults

Gupta, S. (2023). Social Media Marketing: Understanding Social Media Algorithms Through Business Growth. Springer Nature Link3, 1117-1125. https://link.springer.com/chapter/10.1007/978-981-99-0428-0_91#citeas

McClatchy Media. n.d. Promote Entertainment Using Social Media & Content Marketing with Relevant Content. McClatchy Media. https://www.winwithmcclatchy.com/blog/entertainment-industry-social-media-and-content-marketing#:~:text=Social%20media%20and%20content%20marketing%20are%20perfect%20complements%20to%20entertainment,when%20compared%20to%20offline%20advertising.

Ratti, C & Claudel, M. (2016, November 17). Mass Media and the Global Village. Yale University Press. https://yalebooks.yale.edu/2016/11/17/mass-media-and-the-global-village/#:~:text=Marshall%20McLuhan%2C%20one%20of%20the%20fathers%20of,to%20speak%2C%20or%20shout%2C%20around%20the%20world.&text=McLuhan%20readily%20acknowledged%20that%20“the%20more%20you,you%20generate%20“discontinuity%20and%20division%20and%20diversity.

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10 responses to “The Positive Impacts of Social Media on the Transformation of the Entertainment Industry”

  1. Justin Avatar

    Interesting paper Pham, you would think some the bigger markets would be be driving SM in the entertainment industry but not so, Korean companies are driving a global transformation! Those pesky algorithms are creating those echo chambers which limit knowledge and awareness. The Gupta paper had an interesting statistic that “the survey of small businesses operating on Instagram in India was that 100% of the businesses surveyed stated that video content led to the greatest number of purchases,” it would be interesting to see the analysis from other countries.

    1. Pham Phuong Linh Do Avatar

      Hi Justin, Thanks for taking the time to read my paper.

      I totally agree that some Korean entertainment companies are leading and driving a global transformation through social media. Their use of social media has become increasingly diverse in content, which outweighs those algorithms.

      The Gupta statistic you mentioned is quite interesting. It is fascinating how video content can increase sales for Indian businesses operating on Instagram. I would like to give you my analysis on that matter based on my experience as a purchaser. As for South Korea, innovative content creation and marketing approaches have set new standards internationally. They create content like album unboxing or dance challenges that can attract audiences’ attention and make them want to purchase. I often find myself watching those unboxing videos and making the purchase. In Vietnam, many clothing brands use Instagram to showcase their latest collection through video content. They show how the clothing pieces look on the model and how to style them with videos. Video content allows buyers like me to imagine how it might fit and how to style it. If we see how it looks on the model, we are more likely to purchase it. Hence, it explains the more significant number of purchases.

      I hope my answer gives you some interesting insights.

      1. Justin Avatar

        Hi Pham, tanks for the added context. The examples of Korean unboxing vids and Vietnamese clothing on Insta show how video facilitates that connection between browsing and buying. Havent got my head around the unboxing thing – but creating cool packaging is obviously a must now. One more question, do you think there are cultural differences in how video content works across different markets? Or is video just universally effective regardless of culture? Thanks Pham
        Cheers
        Justin

        1. Pham.Do Avatar

          Hi Justin,

          Yes, I do think there are cultural differences in how video content works across different markets. While video is a powerful and engaging format everywhere, people from other cultures have different values, humour, language, and even preferences in storytelling or pacing. For example, a video that feels emotional and moving in one country might seem too dramatic or confusing in another. 

          Thanks for these intriguing questions.

  2. Yana_Chua Avatar

    Hi Pham!
    This paper is well structured and engaging! I really like how seamlessly you have put together the concepts such as Barlow’s “A Declaration of the Independence of Cyberspace” and Mcluhan’s Global Village with real world case studies. I like that you have discussed how social media algorithms create personalized entertainment ecosystems which enhance user engagement while fostering global fan communities. The example of Korean pop artist using platforms like Instagram and Youtube to interact with international fans was powerful. It illustrated how algorithmic curation and global connectivity contribute to building emotional closeness between artist! As i was reading, a question came to mine, do you think the increasing the increasing reliance on algorithm based content curation might unintentionally narrow artistic diversity or creative risks, especially if creators feel pressured to produce only algorithm-friendly or “viral” content? I’d love to hear your thoughts about it. I really enjoyed reading your paper, and if you are interested, my paper is about how TikTok can be used as a tool for self-help and self-healing, feel free to read it too. Thank you!
    https://networkconference.netstudies.org/2025/csm/5553/tiktok-and-the-paradox-of-addiction-its-potential-as-a-tool-for-healing/

    1. Pham Phuong Linh Do Avatar

      Hi Yana, Thanks for taking the time to read my paper.
      Yes, I do think that the increasing reliance on algorithm-based content curation can unintentionally narrow artistic diversity and discourage creative risks. Algorithms reward content that fits specific patterns—such as high engagement rates and trending topics. It can pressure creators to conform to be seen or stay relevant. I also think relying too much on algorithms can make the content feel repetitive. An example can be how influencers will make similar content whenever a new trend arises, such as “What’s in my bag?” or ” ASMR.” However, some creators have found ways to work around this by blending creativity with strategic platform use. K-pop artists have a way of putting their content out there that is unique and entertaining for the audience, such as variety shows, dance challenges or dance covers. It will then come down to the creativity of the artist and the production team behind them. But overall, there’s a risk that the algorithm-driven environment can make creativity feel like a formula instead of an open space for expression. I will definitely give your paper a read. Thanks.

  3. Minet_Coetzee Avatar

    Thank you so much for your paper Pham,

    It offers a compelling analysis of how social media has fundamentally reshaped the entertainment industry, driving globalisation and expanding consumer reach. The strategic use of algorithms “Declaration of the Independance of Cyberspace” and McLuhan’s “Global Village” provides a robust theoretical framework that effectively supports your arguments. While you rightly acknowledge the potential drawbacks of social media, such as the formation of echo chambers that can narrow users’ perspectives, your paper convincingly argues that the benefits of social media algorithms in connecting artists with their audiences and fostering vibrant online communities outweigh these concerns. The case studies of the Korean entertainment industry, particularly the global success of artists like Blackpink and Seventeen, serve as compelling evidence of the positive impact of social media on the entertainment landscape.

    To counter echo chambers and biased info on social media, what strategies do you think can entertainment companies use to ensure audiences get balanced, diverse content while still using personalised recommendations?

    1. Pham Phuong Linh Do Avatar

      Hi Minet, Thanks for taking the time to read my paper.

      Building on your thoughtful analysis, I’ve been reflecting on how entertainment companies might address the challenges of algorithm-driven echo chambers without losing the benefits of personalized recommendations. One strategy that stands out to me is encouraging a balance between personalization and discovery—designing algorithms that reinforce user preferences and introduce unfamiliar, diverse content through intentional nudges. I also see a lot of potential in combining algorithmic insights with human curation. Similarly, cross-genre or cross-cultural collaborations—like those increasingly seen in the K-pop industry could be a creative way to broaden audience exposure organically.

  4. Gracias Avatar

    Hi Pham,

    As a big fan of Seventeen, a special appreciation goes to you for mentioning them, as a globally recognised K-pop group, Seventeen exemplifies how artists can thrive through social media by building powerful virtual communities and engaging fans worldwide. This is a thoughtful and well-articulated paper that captures the transformative power of social media in reshaping the entertainment industry. Your argument that social media has expanded the industry’s reach and connected diverse global audiences is clearly presented and timely, especially in today’s digital age, where entertainment is increasingly consumed online. I am just curious, in what ways do algorithms and virtual communities influence the visibility and global reach of entertainment content on social media platforms?

    If you’re interested in how social media not only entertains but also mobilises, unites, and transforms societies, I highly encourage you to read my paper. It complements these themes by showing how digital activism can lead to real-world civic participation and social change. https://networkconference.netstudies.org/2025/onsc/5358/from-screens-to-streets-social-medias-influence-on-the-pink-movement-in-the-philippines/

    Thanks for a good read!

    1. Pham.Do Avatar

      Hi Gracias,
      Thank you so much for your kind words. They really mean a lot, especially from a fellow Carat! I’m so glad the paper resonated with you. I agree entirely that Seventeen is a great example of how artists can harness the power of social media to create strong, engaged virtual communities across the globe.

      You raise a great question about algorithms and virtual communities. I think algorithms play a huge role in shaping what content gets seen and by whom. They can amplify specific trends or creators based on engagement patterns, which can boost visibility, but they can also reinforce existing biases or limit exposure if not designed thoughtfully. Meanwhile, virtual communities—especially fandoms—can help push content into visibility by actively sharing, remixing, and engaging with it, creating organic momentum that sometimes even outpaces algorithmic promotion.

      Hope it answers your question 🙂
      Will definitely give your paper a read.
      Cheers,
      Pham (Linh)