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How the Car Group Distortion uses Social Media to Build Community, Engagement and Revenue


Abstract:

Car meets are a form of community that is encouraged more within the engagement and use of social media. It assists in providing community building by encouraging Distortion members to come together to show a collection of cars. They encourage car enthusiasts to meet up and explore one another’s car build. It is an attractive way for car driven individuals to meet up in a trendy, safe and exciting environment. This usually consists of organised promotional posts that give the insight into what the event includes. In this essay, the purpose is to investigate how the car community Distortion allows users to network through social media on common interests as well as being encouraged to drive together. It is found that the car community Distortion has a big role in providing a space for individuals with car enthusiasm through the use of social media promotion and engagement. The significance that Distrotion has is by the key findings that they help engagement and provide reason for car enthusiasts to come and show off their vehicle.

Introduction:

Within this essay I will explore how the car community “Distortion” uses social media to build community, engagement and revenue, to argue that the use of Facebook and Instagram by “Distortion” are effective platforms to promote and discuss cars within this community. To do this, I will investigate how the car community Distortion uses Facebook and Instagram to organise meets and encourage engagement within participation expectation. This is done by, creating engaging and enjoyable themed car meets, to create engagement within the community to come together to share builds, cars for sale, excitement for certain events and networking and how the use of social media that run the Distortion pages promote and sell their own merch through building a community around cars as a revenue stream (Distortion, 2023). “Distortion” is a car community that organise car meets through social media platforms (Distortion, 2023). The car group has a variety of cars and motorbikes that are all different and is a place for car lovers to enjoy seeing other people’s creations also known as “builds” and to show off their very own car build themselves whether it be an expensive build or something for comedic purposes (Distortion, 2023). Therefore, Facebook has a unique way to engage and build community as it is an easy platform to use.

Discussion:

1.Distortion encourages community building through creating specific groups within their Facebook page based on vehicles and organization of events through posting event maps to motivate car enthusiasts to attend (Jamil et al., 2022). The Facebook page of Distortion grants a variety of networking options for streetcar enthusiasts to connect through specific groups made through the Distortion page. The groups that are within this Facebook page that people can interact with are “buy and sell”, “distortion location suggestions”, “distortion bikes”, “distortion 4×4” (Distortion, 2023). This allows the car enthusiasts within the distortion community to network further within their preferred car or group of people (Social, 2018). An example of how these users come to network is through the “buy and sell” (Distortion, 2023). The community of car enthusiasts have the ability to ask users within the page whether they have parts for certain cars and to promote listings they may have on Facebook Marketplace (Distortion, 2023). With this, users can network further and build better connections based on leading conversations within the “buy and sell” page (Bhatti, 2022). Another way social media can encourage the bonding of community for Distortion is by motivating car enthusiasts to meet and come together in person to provide a closer and personal relationship with users (Social, 2018). This is done by Distortion encouraging networking in the third space by hosting and promoting car meets on the Distortion Instagram and Facebook page to increase engagement within participation (Distortion, 2023). Distortion does this by creating maps that lead the car enthusiasts to meet-up spots that start from one end to another with stops in between (Distortion, 2023). The result from the maps gives an idea to the audience of places and experiences that are involved within the event and to create a space for the car enthusiasts to network (Farrow, 2024). The map will usually consist between 4 to 5 stops per meet, which are commonly held once every weekend or weekday. Not only does Distortion promote community through online social spaces but it encourages people to attend through organizing themed car meets (Distortion, 2023). For example, Distortion encouraged car enthusiasts turning up to the meet to wear their best early 2000’s outfit to win a prize to build excitement over attending their meets, and to give reason to connect with each other (Meek, 2023). Distortion encourages engagement for individuals to stand out as being a part of the Distortion community from promoting items that would associate them with being part of Distortion (Family Industries, 2024). An example of this is Distortion stickers and clothing that make them a part of the Distortion community and seen as status pieces or unique connection to the brand in some way (Family Industries, 2024). With the use of social media, communities can bond over cars and communicate with the use of Facebook groups made within the Distortion Facebook page.

2.Social media assists Distortion by promoting events to increase engagement by posting owned media content, members artwork and work that have been promoted within the chat and through Facebook’s already usable group features (year13, 2019). The engaging content that Distortion post are trendy posts of their maps to feature their car meets (Distortion, 2023). This post time for the car group is quite sufficient as this will keep the group members involved more often and be aware of the group much more rather than posting every month (Meek, 2023). In relation to the car meets, they promote the maps through Facebook to inform people about certain merch drops that will happen within meets and competitions to enter (Distortion, 2023). This creates engagement by informing users within the group to know about a product to produce excitement and fear of missing out over a merch drop in the form of hoodies or stickers (Family Industries, 2024). This provides the opportunity for people to post pictures and content about their own vehicles which sparks engagement within their community as well as the brand itself (Bhatti, 2022; Shrivastava, 2024). Users within the groups will be eager to want to meet up in person and view people’s car builds and will have the assumption that people do turn up to events if they are posting within the Facebook group chats (Social, 2018). As well as people posting about their cars and car builds, people can post content that is engaging in terms of personal artwork and projects (Distortion, 2023). For example, users within the group page have been able to promote their projects that are involving of cars for the car community (Distortion, 2023). Facebook not only has the regular features of the group but intricate features such as “Top contributor” which allows people to see how much you have contributed within the group itself (Facebook, 2022). Not only is it just users, but the admins have their own YouTube channel which creates a space that is meant for cars and only cars (Distortion, 2023). People will engage more if they know that the content they are a part of are cool, trendy and fun to be a part of (Bhatti, 2022). This means that users within the community are more inclined to contribute and engage within the group to gain more points and status within the group to be known as a much more involved individual and feel as if they are high contributors (Bhatti, 2022; Shrivastava, 2024). Considering that the group is public means that all people who want to join and engage with the content to do so (Distortion, 2023). The other group that can increase engagement within the Distortion group page is the “Distortion location suggestions” which encourages members to put in their preferred spots to increase the participation of meets (Distortion, 2023). Another way in which Distortion forms engagement within the group page is by encouraging users to post within the ‘Distortion spotto’ which is a sub-chat that members can use to post about spotting people within the community that have the Distortion sticker on their vehicle (Distortion, 2023). This encourages the members to engage with the group as it allows them to post a particular vehicle in public with the Distortion merch (year13, 2019). Therefore, Facebook has a way to engage members that is easier for Distortion to post and create content that is appealing and to exert puffery over their car meets.

3.The platforms like Facebook and Instagram can be used to promote certain goods that are related to the car community Distortion. Not only can social media be used to promote social and networking ability it can be used to promote merch that is associated within the car group (Family Industries, 2024). An example of this would be Distortion selling their own stickers and clothing items that have the Distortion logo on it to make it unique (Family Industries, 2024). This increases brand awareness through wearing the merch as well as creating a community that may feel exclusive to other people and to show off that they are a person that likes cars (Family Industries, 2024). This is done by creating exclusive content to well targeted demographics that, with that of course being car enthusiasts and this is a natural target audience joining the Distortion community, which places high value that the people joining the distortion group on Facebook are going to be car enthusiasts (Edgar, 2024). With already building a strong connection to people online that is considered close and genuine, people will want to support a community that fuels their passion (Shrivastava, 2024). Social media can help promote their products by having the ability to showcase the product before consumers purchase them and using people within the car community either a person modelling clothing merchandise, or the cars have the very well-known Distortion sticker under it (Family Industries, 2024). The Distortion admins create excitement over their merch drops especially to increase the visitation of the car meet (Family Industries, 2024). Not only do the admins who have made the Facebook group of Distortion, they can also provide opportunities to the members of the group to promote their certain products through the “buy/sell” group so that the community can come together and fulfil needs people may want to buy and to sell cars and other car parts (Shrivastava, 2024). With this, the use of the Facebook groups can assist people’s way of marketing much simpler.

In summary, social media like Facebook is a great way to create communities online with the already existing features and mass communication. The way in which Facebook has created spaces online is within the groups which give the capability for admins to make inner group chats for specific reasons for example, buy/sell, distortion 4×4, distortion bikes and distortion location suggestions (Distortion, 2023). This creates community building for users as they provide dedicated chat rooms to influence conversations about their own vehicles and locations to network with each other (Bhatti, 2022). As well as community building, Facebook is a great way to promote and gain engagement through the natural reach of users being able to join the group at free will (Bhatti, 2022). Facebook gives the admins an opportunity to build engagement by promoting their event maps of car cruises they do regularly. Considering the amount Distortion posts, this will create continuous engagement within the Facebook group. Lastly, social media is a great way to promote to a community of personal projects like short films and items that a user wants to sell. As a result, the admins themselves promote their own products that have the Distortion brand to create community and status whether if it is in or out of the car meets.

References

Bhatti, U. (2022, August 3). Facebook Groups for Small Businesses in 2022: The Benefits + Examples. Buffer Resources. https://buffer.com/resources/facebook-groups-small-businesses/

Distortion. (2023). Distortion Cruises Perth. Facebook.com. https://www.facebook.com/groups/411268428468212/

Edgar. (2024, November 5). 6 Ways To Fuel Your Growth with Facebook Groups. Meetedgar.com; MeetEdgar. https://meetedgar.com/blog/facebook-groups-business

Facebook. (2022). Earn a contributor badge in a Facebook group | Facebook Help Center. Facebook.com. https://www.facebook.com/help/757687999245141/

Family Industries. (2024, March 26). FAMILY INDUSTRIES. FAMILY INDUSTRIES. https://www.familyindustries.com/blog/launching-limited-edition-merch-strategies-for-exclusivity-and-hype

Farrow, S. (2024, August 29). HOW BRANDED MERCHANDISE CAN AMPLIFY YOUR COMMUNITY ENGAGEMENT STRATEGY | sourcey.m Australia. Sourcey.m Australia. https://sourceym.com/blog/how-branded-merchandise-can-amplify-your-community-engagement-strategy/?srsltid=AfmBOor0NDoQ7mFIlDY9o1VuBAVTiu1QsylRJ2QZ4FO0KrwWfZQfTdrZ

Jamil, K., Dunnan, L., Gul, R. F., Shehzad, M. U., Gillani, S. H. M., & Awan, F. H. (2022). Role of Social Media Marketing Activities in Influencing Customer Intentions: a Perspective of a New Emerging Era. Frontiers in Psychology, 12(1), 1–12. Frontiersin. https://doi.org/10.3389/fpsyg.2021.808525

Meek, N. (2023, January 30). Grow Your Business By Unlocking The Power Of Facebook Groups With These Five Strategies. Forbes. https://www.forbes.com/councils/forbesbusinesscouncil/2023/01/30/grow-your-business-by-unlocking-the-power-of-facebook-groups-with-these-five-strategies/

Shrivastava, P. (2024, September 27). Facebook Group Marketing: Guide to Building Loyal Communities. Socinator. https://socinator.com/blog/facebook-group-marketing/

Social, C. (2018, April 24). Finding Car Community on Social Media. Medium; Social Media Stories. https://medium.com/social-media-stories/finding-car-community-on-social-media-c67d91c84548

year13. (2019, January 29). Why Facebook Groups Can Benefit Your Business. YouthSense. https://youthsense.com.au/marketers/why-facebook-groups-benefit-your-business/

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Comments

17 responses to “How the Car Group Distortion uses Social Media to Build Community, Engagement and Revenue”

  1. Sarah Wheat Avatar

    I really loved the enthusiasm behind this piece, I felt like the author had a great understanding of how it all works. It was well structured and had great reasoning for why social media is a great tool for communities and staying connected. I especially respect the positive stance on the use of social media because of the authors explanation of the multiple functions that platforms like Facebook can provide. The distortion community can grow and thrive and social media is a key factor, it was really interesting and informative to read.

    1. Erin_McGrory Avatar

      Hi Sarah,

      I love how you were able to understand that Facebook is a great way to promote and build community, especially when it comes to the physical meeting of individuals that are car enthusiasts.

      I appreciate the time taken to read and comment on the article!

  2. Mia Avatar

    I really like the article especially surrounding your points about Distortion using Facebook to promote and build their community. It’s interesting that Facebook has different areas within the community to promote different things, such as the separate group chats, buying and selling car parts, and allowing users to suggest future meet up locations. This along with Instagram showcasing future Distortion meets really shows that it encourages community involvement, I think it’s important that you’ve included it.

    What you could improve on I think it probably a bit of the grammar within the article, just keep the tense the same and helping with the flow of the article a bit more in my opinion. You could maybe even include an example of a previous car meet that Distortion has done, such as the locations they went to or how they promoted it.

    1. Erin_McGrory Avatar

      Hi Mia,

      Im glad you liked my article and about how it promotes community building. I like how you found the section of highlighting the different chat spaces in Facebook groups interesting as I found this interesting too.

      The feedback is great! I will add more examples to my piece to gain further understanding of the topic.

  3. SSV_R8 Avatar

    This was a great article about social media and how the Distortion car meets use it to create a community and engagement.

    I look forward to taking my 2013 HSV Clubsport R8 to one of these meets as I’ve never heard of them and would love to join such an amazing community. I am looking into putting ghost cams into my car and have no clue how to do it but through the mentioned groupchats on facebook, I may be able to connect with some fellow like minded individuals who also own mighty VE Clubsports and can help me with getting ghostcams in my Clubby.

    1. Benn van den Ende Avatar

      Nice! I owned a basic SS VE and am really sad I no longer have it!

    2. Erin_McGrory Avatar

      Thats awesome to hear! Im glad you were able to pick up some new information about the car group through this paper.

      I have attended these meets previously a couple of times, and its always is a lot of fun. I get to connect with likeminded people so I am sure you will find someone who is willing to help with your project!

      I personally have a 2022 Hyundai i30 N Premium so I wouldn’t know much about those vehicles unfortunately!

  4. Liam J Avatar

    A comprehensive overview and solid example of how to use social media for marketing your brand.

    Shows that you have a good understanding on how this brand makes good use of social media tools and can create good leverage.

    1. Erin_McGrory Avatar

      Hi Liam,

      Thank you for reading my paper!
      Distortion is a great example of how car communities rely heavily on social media to promote and host events which I found was a really important aspect. I am interested if you find the revenue part of the paper of interest too?

  5. Cindy Ma Avatar

    Hi Erin,

    This is a very interesting piece about Distortion and how it uses social media to foster community, engagement, and revenue. It’s clear you have a strong understanding of how car culture intersects with digital platforms, and you do a great job of exploring how Facebook and Instagram are leveraged to create a sense of belonging among car enthusiasts. Overrall, this is a strong and insightful paper. Great job!

    Cindy

    1. Erin_McGrory Avatar

      Hi Cindy,

      It is great to hear from you again!
      I appreciate the understanding of the importance of car communities and social media. I find that the car community seems to work and thrive best through social media with many different things. Thank you for taking the time to read my paper.
      I will make sure to visit your paper!

  6. sascham Avatar

    Hi Erin!

    I really enjoyed reading your paper, your passion and interest in the topic is definitely visible!

    I find it amazing that digital communities allow for those with similar interests to meet, where without these groups they may not have. Being able to communicate with others with similar interests to you is so important!

    Like all communities, there can be a toxic side. Your paper led me to wonder what is your opinion on the toxic side of car meets, especially since communication can happen on social media and in person.

    Thank You!
    Sascha

    1. Erin_McGrory Avatar

      Hi Sascha!

      Thank you for reading my paper! I really appreciate the time. I loved connecting to your paper previously!

      I think that Facebook is a great way to stay connected and to promote ways to connect in person too! I think social media has positives but yes, as you say, there are toxic sides to social media for sure. I think some people may take this as an opportunity to “show off” a little bit and become silly on the road making it dangerous for others when it comes to in person meets. I have a feeling that the group pages are quite monitored by admins so if anything toxic was to go down it would be sorted out and not tolerated. I know that the car group that hosts car meets at bubble tea have quite a bad reputation due to the extensive hooning at the meets in person which has been shared online. I think as a community who just want a place to connect with people without the disturbance just make sure those people don’t feel welcome and that they stand up towards that kind of behaviour. I think people connect heavily on this aspect so then meeting in person does not become a problem, including car meets possibly becoming illegal or banned because of toxic behaviour. I suppose there will always be disruptive behaviour within groups and in person but we just have to filter it out as a community and make sure they know its not acceptable.

      What is your stance on the toxic side of meets? have you had any personal experience with this aspect?

  7. Georgia W Avatar

    Hey Erin,

    I thought this was an interesting read that really uncovered the way that Distortion is able to build community and connect with users in both the online and offline space. I think the use of technology, along with physical products is a cool way to signal to other car enthusiasts their personal affiliation and connection with the car community.

    I do wonder though if this community would have been able to achieve the reach and success that it has, had it not been on Facebook? I find that many young people use Instagram more than Facebook, so I would be interested to hear your thoughts about if you think they would be more effective in connecting with a younger audience through predominantly Instagram? Or is it the specific affordances of Facebook with marketplace and specific chats that has enabled their success more than any other platform would have been able to?

    I have written on the way fitness influencers have been able to utilise platforms like Instagram to build community and connect with their audiences. I would love to hear your thoughts on it! And if you think a Facebook presence would work for these types of creators in building community as it has for Distortion, or is it the nature of Instagram and algorithmic filtering that enables their success more than any other platform would lend itself to. https://networkconference.netstudies.org/2025/ioa/4970/women-and-the-fitness-industry-how-emmaline-howard-is-helping-to-change-our-relationship-with-health-and-fitness/

    1. Erin_McGrory Avatar

      Hi Georgia,

      I also liked how they use physical products to create community and branding, I thought this was very effective!

      I feel that the younger generation do prefer to use social media platforms such as Instagram a lot more than Facebook. When I think about the target audience within the car community a lot of them are much older which I feel is partially the capabilities they have when it comes to money and buying the cars. In saying that, I am not sure if the car community is predominately younger or a bit older! I think they have had major success because of the features that Facebook can provide, especially the connection with facebook marketplace and linking their listings. When it comes to promoting maps, I think that Instagram would be a much better option just because of the simplicity that Instagram offers in terms of sharing images and links. You can do a lot more creative work with Instagram and becomes much more aesthetic compared to Facebook. I think Facebook being able to create new chats makes users open up a bit more, sort of like having a private group chat and users know its not as bombarding in the main page.

      I appreciate the extensive response, I will check out your post for sure and share my thoughts with you!

      1. Georgia W Avatar

        Hey Erin,
        Thanks for that! You have some great insight. It would be interesting to see in the coming years if Distortion is able to continue to reach the same audience and engagement remaining on Facebook, or if they will make the move to utilise Instagram far more. Being able to target that younger generation of people that are just beginning to drive and get interesting in cars and the car community would be useful in continuing the life of Distortion, as it adapts to the different type of people who are wishing to be a part of this multi- generational community.

  8. SammLaw Avatar

    Hi Erin_McGrory,

    What an interesting read. I heard you talk about your topic in class and knew I wanted to give it a read to learn more.

    I was also in Adelaide this week an stumbled across a car meet up for old classic cars and it made me think of your paper. For the classic cars it was mostly older owners do you think that it is harder for them to continue as part of the community as it goes online or its a good way for older generations to learn technology through an area they are passionate about?

    I apricate your research on the topic.

    Here is a link to my paper if you are interested: “OnlyFans Being a Viable Career Options for Young Women”
    https://networkconference.netstudies.org/2025/onsc/5936/onlyfans-being-a-viable-career-options-for-young-women/#comment-4838