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Digital belonging in online communities is redefining how Gen Zs form their identity


Abstract

This paper explores how online communities foster a sense of digital belonging, significantly reshaping the social, emotional, and political identities of young people. As platforms like TikTok, Instagram, and Reddit offer a digital space for self-expression, connection, and validation, Gen Zs are increasingly using these apps to experiment with identity, form their own values, and develop an understanding of being. This paper argues that the desire to belong in digital spaces is not only redefining the self-concept of young people but also influencing the behaviours they portray in the real world, including but not limited to lifestyle and fashion choices, language spoken, world views and political beliefs. Ultimately, this paper highlights how Gen Zs in the ever-evolving world of technology today, are forming identities that blur the lines between digital persona and lived experience in the real world, reshaping the very foundations of identity in the age of social media.

Introduction

In the ever-evolving world of technology today, the digital space undoubtably plays a prominent role in the development of personal identity for Gen Z’s, influencing the perception of self, social interactions, world views, and behaviours of young people online.

Platforms including the likes of Facebook, Instagram, TikTok and WhatsApp, have revolutionised the way in which Gen Zs stay connected, interact and socialise with each other (Wang & Ding 2024). As the innate desire to belong in a digital context increases in significance for young people, many turn to online communities formed on social media platforms to foster a connection.

Defining digital belonging

Defined as the intrinsic desire to feel accepted and connected to a community online, digital belonging is a multifaceted concept increasing in importance amongst the rise of new social media platforms and accessibility of the digital domain (Marlowe, Bartle & Collins 2017). Gen Z’s, a generation of young people born between the years 1997 and 2012, have experienced an upbringing and lived alongside the development of technology for the majority of their lives, which therefore classes them as digital natives (Stewart, 2020).

Comparatively to previous generations, Gen Z’s are very familiar with the use of social media and various technologies and thus, the digital world sets to redefine how they form identity and how this influences their perceptions of the real world (Dalton & Crosby, 2013).

The online activities that Gen Z’s participate in, as suggested by Eric Stoller (2012), and the behaviours they openly express in the digital domain including the content shared and engaged with, how they interact with other users and how they present themselves online, form the basis of one’s digital identity.

Though rather than completely separate constructs of an overarching character profile, one’s digital identity and their distinct identity in real life are entwined through a complex blend of content shared online and the behaviours, values and beliefs that manifest both in real life and in digital spaces (Dalton & Crosby, 2013) (Stoller, 2012).

Maslow’s Need to belong

Understanding Maslow’s hierarchy of needs helps to contextualise and comprehend why the need to belong in a digital context is of such importance to young people and the profound impact it has on the development and formation of identity (Erikson, 1968).

VIZZLO: Maslow’s Hierarchy of Needs

The theory behind Maslow’s hierarchy of needs states that human needs are fundamentally arranged in hierarchal order starting with basic physiological needs and concluding with realisation of full potential (McLeod, 2025). The need for belongingness and love is situated directly in the middle of the hierarchy and is an intricate part of human development characterised by the relationships and sense of connection one shares with friends, family and peers (McLeod, 2025).

As theorised by Maslow (1970), individuals are required to attain belongingness and love to continue to pursue the hierarchy and achieve self-esteem and ultimately self-actualisation. If we apply this theory to the behaviours we see young people portraying online, we can start to understand the profound influence social media has on redefining the basis of their identity.

Connecting in the digital space

Social media platforms including the likes of Tik Tok, Instagram and Reddit, exist to connect people with similar interests, values and beliefs, working to foster a sense of community for young people that perhaps do not feel accepted or as if they belong in the traditional world.

As described by Jacobs and Cooper (2018) digital spaces can be defined as online avenues allowing anyone the opportunity to freely create and explore digital content anywhere and at any time. As young people explore their concept of self and develop an understanding of being, engaging in self-presentation practices including trends, online challenges, and niche communities becomes an important part of the identity formation process (Theodoridis, 2021).

Social media and the integration of technologies into the lives of young people, both academically and personally, constitute a myriad of influential importance on the networks and opportunities they are presented with (Marlowe et al. 2017). Their desire to feel a sense of belonging to community and the ability to explore constructs of their identity in a relatively low risk digital space, has undoubtably changed overtime (Marlowe et al. 2017).

Traditionally, the formation of identity has been achieved through a series of experiences, academic abilities and life achievements. In the context of today, young people search for and find belonging in digital spaces and virtual communities on social media who share in similar interests and values (Preece, 2001).

This opportunity to explore various aspects of their identity and freely express themselves in the digital space, is redefining how Gen Zs develop understanding of their place in the world.

Authenticity vs anonymity

Despite this freedom to express oneself online, the need to belong in a digital context is leading to shifts in identities to fit the expectations of online audiences, influencing the type and extent of content to which Gen Zs are choosing to share online.

Rather than an illusion of reality, the online personas of Gen Z social media users, are perceived as a genuine continuation of oneself (Stoller, 2012). While the increasing desire for authenticity has seen changes in the way in which young people actively use social media and despite this belief that our online personas are an extension of our true selves, Ciarán (2019) states that not everyone wants to be themselves and portray who they really are online.

In exploring differing aspects of oneself, sense of identity and the behaviours portrayed online are significantly influenced by the ability to opt out and avoid challenging exchanges in the digital space through online anonymity (Nitschinsk et al. 2023). While the unique opportunity to remain anonymous online offers young users a degree of protection of personal information and security from harmful online environments, Mr Nitschinsk states anonymity often leaves users unaccountable for their actions which can contribute to an increase in antisocial behaviours portrayed online (eSafety Commissioner, 2025) (Nitschinsk et al. 2023).

The ability for online anonymity and its relationship with identity in the context of social belonging, can lead to a disconnect between one’s online identity and who they are in the real world, creating a fragmented sense of self for young people perhaps portraying an image of themselves on social media that is not truly reflective of their reality (Thomas, 2023). 

Additionally, it is in the formation of identity and need for social belonging in a digital space where online anonymity offers the opportunity to avoid confrontations, that young people find themselves altering certain behaviours and aspects of their lives online to create a falsified sense of reality (Thomas, 2023).

Thus, the ability to alter certain parts of our lives as portrayed in the digital world, raises the question; do Gen Zs really present their most authentic selves online or is the liking, commenting and sharing of content only done so to validate the degree of one’s self-esteem. Though many social media platforms have features that allows users to control, to an extent, the type and degree of content shared, individuals in actuality, have limited control over the representation of their identity online (Ciarán, 2019).

While social media arguably presents a range positive outcomes for young people including a sense of community, support and empowerment, such technology challenge the way in which young people view themselves and how they wish to be perceived by audiences online.

Social media in influencing identity

Influenced by the need for belonging and a dependence on social media, young individuals frequently seek alternative ways to develop interpersonal relationships online (Wang and Ding 2024). As Wang and Ding (2024) state, the degree of one’s participation with and use of social media directly links with their social identification to celebrities, social media influencers and content creators of diverse backgrounds, cultures, and values, who allow them to feel a sense of connection in community therefore increasing engagement and use of social media.

While social media influencers across various platforms earn revenue and commissions through the promotion of goods and services, it is their work in building relationships on the basis of trust and authenticity with their audiences that leads them to often be seen as role models or individuals looked up to by their community of followers.

Through the type of content promoted by influencers, followers online will often share similar values, interests and beliefs, and thus, connect over their shared admiration, fulfilling the need to belong to a particular community. Today more than ever before, the role of social media influencers and their views and opinions on various social issues as presented online, play an important role in directing and influencing the views of young people (Albadri, 2023).

The attempt to attain a sense belonging in the digital world has seen an impact on not only the way in which Gen Zs choose to present themselves online but also on their identity offline and the behaviours that translate in the real world. Fashion preferences, the vocabulary and language used, lifestyle choices made, and political views and beliefs of young people are often coherently a result of belonging or the attempt to belong to a particular community online.

Through platform algorithms and the “for you page”, social media inherently depicts the type and extent of content one is exposed to, working to reinforce the interests and identities of young people online. The curated content displayed in one’s feed, based on search history, content previously engaged with and data pulled from a representation of behaviours conducted online, reinforce particular political narratives, driving the direction of self-perception and way that young people identify in the real world relative to their political values and beliefs (Bourland, 2025)

It is perhaps this innate desire to belong that we find the young people of today’s society searching for communities online to identify with on shared causes. While this newfound independence in the digital world has allowed Gen Z’s to explore their concept of self and discover their voice, the profound influence of social media on their beliefs and the way in which one views the world from a political standpoint, has seen a reconstruction in the journey of identity formation for young people.

References

Albadri, H. A. (2023). “The role and impact of social media influencers.” https://www.naturalspublishing.com/files/published/i347j6sr20ft4p.pdf

Bourland, Joel. (2025). “Social Media, Communities and Networks Week 2.” Powerpoint slides.

Dalton, J. C., & Crosby, P. C. (2013). “Digital Identity: How Social Media Are Influencing Student Learning and Development in College.” https://doi.org/10.1515/jcc-2013-0001

Duffy, B. E. (2020). “Social media influencers.” The international encyclopedia of gender, media, and communication. https://osf.io/gcj3r/download

Erikson, E. H. (1968). “Identity: youth and crisis.” WW Norton & company. https://onlinelibrary.wiley.com/doi/abs/10.1002/bs.3830140209

eSafety Commissioner. 2025. Anonymity and identity shielding. Australian Government. https://www.esafety.gov.au/industry/tech-trends-and-challenges/anonymity

Marlowe, J. M., Bartley, A., & Collins, F. (2017). “Digital belongings: The intersections of social cohesion, connectivity and digital media.” https://doi.org/10.1177/1468796816654174

Mc, Mahon, Ciarán. The Psychology of Social Media, Taylor & Francis Group, 2019. ProQuest Ebook Central, https://ebookcentral.proquest.com/lib/curtin/detail.action?docID=5741692.

Nitschinsk, L., Tobin, S. J., Varley, D., & Vanman, E. J. (2023). Why Do People Sometimes Wear an Anonymous Mask? Motivations for Seeking Anonymity Online. Personality and Social Psychology Bulletin, 0(0). https://doi.org/10.1177/01461672231210465

Stewart, A. J. (2020). “Sense of Belonging in Digital Spaces.” ProQuest Dissertations & Theses. https://www.proquest.com/docview/2439649849?pq-origsite=gscholar&fromopenview=true&sourcetype=Dissertations%20&%20Theses

Theodoridis, K. (2021). “Digital Identities: Social Media, Youth and Sense of Belonging.” Social Cohesion and Development. https://ejournals.epublishing.ekt.gr/index.php/SCAD/article/download/32203/28121

Thomas, Sherry. 2016. “A Virtual Life: How Social Media Changes Our Perceptions.” The Chicago School, October 7, 2016. https://www.thechicagoschool.edu/insight/from-the-magazine/a-virtual-life/

VIZZLO. 2025. Maslow’s Hierarchy of Needs. [Diagram]. https://vizzlo.com/gallery/pyramid-chart/example/maslow-s-hierarchy-of-needs

Wang, X., & Ding, Y. (2024). “Does Social Identification with Influencers Impact Social Media Fatigue Among University Students? The Role of Algorithm Awareness and Information Overload.” https://doi.org/10.51668/bp.8324309n

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Comments

16 responses to “Digital belonging in online communities is redefining how Gen Zs form their identity”

  1. Joel Bourland Avatar

    Hi Isabelle, thanks for your work and edits on this paper—it’s a significant topic. I was wondering: with people’s sense of self forming on these spaces which often contribute to anonymity and belief echo chambers, do you think that identities can become fragile? What happens when people communicating in this mediated manner (and only with people whom they agree with) suddenly come up against different viewpoints, or against someone who can convincingly challenge their assumptions? How do they protect their (vulnerable?) sense of belonging?

    1. Isabelle Pearce Avatar

      Hi Joel, thank you for your feedback and for engaging with my paper! I really appreciate it.

      You have certainly raised an interesting point regarding the fragility of identities. From my personal experience online and research into the topic, I do agree that when identity is largely reinforced within echo chambers and anonymous spaces online, surrounded by like-minded voices that don’t set out to challenge or strengthen ones beliefs, it can lead to a more fragile sense of self. As a result, young people may feel threatened or question their sense of belonging when coming up against different viewpoints or people online with differing perspectives who do set out to challenge the assumptions they have built their entire online identity around. I suppose to protect their sense of belonging in these vulnerable situations, young people may just disengage from the conversation, becoming anonymous or avoiding the conflict all together, or in contrast, they may choose to respond by reaffirming their position.

      Thank you again for your insightful comment!

  2. Andrew Joyce Avatar

    Hi Isabelle,

    I enjoyed reading your paper. I especially liked how you used Maslow’s hierarchy to explain why digital belonging matters so much to Gen Z. It shows that digital connection isn’t just a side effect of social media use.

    Do you think older generations like Millennials or Gen X experience digital belonging in the same way?

    Platforms like LinkedIn might serve as their version of digital belonging. Their online identity is shaped more by career achievements and curated work histories than by lifestyle or social content.

    Thanks

    Andrew

    1. Isabelle Pearce Avatar

      Hi Andrew,

      Thank you so much for taking the time to engage with my paper and for your comment! I am really glad you enjoyed the content and resonated with the connection to Maslow’s hierarchy.

      I find your point about older generations to be actually very interesting and something I had briefly thought about but was yet to explore. While I have no doubt Millennials and Gen X experience digital belonging, I do think they experience this belonging in a different way to Gen Zs as the need to belong manifests differently depending on stage of life and the platform used.

      Their belonging online could perhaps be described as more structured or goal-oriented, coming from milestones like career or family life. A great example you mentioned, would be how Millennials and Gen X use LinkedIn to create an online presence that aligns with societal expectations around success and stability. Generally speaking, they reflect a more professional side of their selves on these platforms and use these apps as an opportunity to network.

      Thank you for bringing up this interesting point!

  3. hannah.mannion Avatar

    Hi Isabelle, I really enjoyed reading your conference paper — If found your use of Maslow’s hierarchy and the connection to Gen Z identity was really effective, well done. The section on influencers and trend-driven identity formation stood out to me. Personally, It made me realise how much my own posting habits are shaped by what’s trending rather than what I genuinely want to share. As sad as it sounds, I’ve definitely held back from posting things I like because they don’t “fit” the online standard. I actually discussed this further on George’s feedback, which I would definitely suggest you to read, with similar ideas discussed by you both.

    Do you think having different versions of yourself on different platforms is a bad thing, or just a normal part of being online?

    Great work, Isabelle !

    1. Isabelle Pearce Avatar

      Hi Hannah,

      Thank you for your kind words and for taking the time to read my paper. I am really glad that my incorporation of Maslow’s hierarchy and section on influencers and identity in relation to social media trends stood out to you.

      I absolutely understand and relate to your personal experience with posting on social media. It is very easy to second guess what we share online and I think a lot of our generation are navigating that tension between authentic self-expression and fitting into an aesthetic or trend online.

      In regards to your question, I don’t think it’s a bad thing to have differing versions of yourself on different platforms. I do think this is just a completely normal part of being online. If you think about it, we are simply adapting to the context and audience on each platform which is in a way, very much how we would present ourselves in differing situations in the real world. When there is pressure to present ourselves in a particular way across platforms, this pressure almost creates a disconnect that in turn feels inauthentic to a degree. However with that being said, I do feel as though there is perhaps a fine line between presenting an extension of ourselves and a completely disparate side that contradicts the “self” we truely are.

      I hope that answers your question. Again thank you for engaging with my paper and I am so glad you enjoyed the read. I will definitely be sure to check out George’s feedback and am interested to hear their thoughts!

  4. Warapon Avatar

    Hello Isabelle,

    Thanks for sharing this paper which shows the challenge of combining actual identity with hidden online details. I really learned from the idea that influencers not only drive lifestyle decisions but also influence what people think about politics.

    What do you think digital belonging might differ for Gen Zs who don’t actively engage in creating content but instead consume it passively? Do you think their identity formation is impacted differently than those who are more expressive and visible online?

    1. Isabelle Pearce Avatar

      Hi Warapon,

      Thank you for your comment. I do believe there is a difference in how digital belonging as well as identity formation play out for both Gen Zs who consume content passively and for those who actively create and engage online.

      For passive users who generally only use social media to consume information without actively engaging or posting their own content, identity can still be shaped significantly through observation, comparison, and internalisation of what they see online. These young people are no doubt, still being influenced by the trends on their feeds, but perhaps the extent of impact is in more subtle ways.

      In contrast, those who post their own content and are more expressive online, are actually contributing to the digital culture that shapes them. While this active involvement online may bring a stronger sense of self, it can also result in users becoming more vulnerable to external validation, criticism, and the pressure to conform to societal expectations online.

      Thank you again for your great question and for reflecting on my paper!

  5. jalenacrooks Avatar

    Hi Isabelle,

    I really enjoyed reading this paper, particularly how it highlights the significant role digital belonging plays in the identity formation of Gen Z. The connection between Maslow’s hierarchy of needs and the digital space is a powerful framework that really helped me understand why the need to belong online is so important for young people today!

    One aspect that stood out to me was the idea of how social media influencers influence not just trends, but also young people’s values, political beliefs, and sense of self. It’s interesting how platforms like TikTok and Instagram allow young people to explore their identities while also feeling connected to communities that share similar values.

    I’m also curious about how these online personas and identities evolve over time. Do you think that as Gen Z grows older, they will become more comfortable expressing their true selves online, or will the pressure to conform and perform digitally continue to impact them?

    Thanks!
    Jalena

    1. Isabelle Pearce Avatar

      Hi Jalena,

      Thank you for responding to my paper. I am glad Maslow’s hierarchy helped you contextualise the idea of digital belonging as presented in my writing. I agree, influencers are shaping so much more than just trends. They are actively influencing values, beliefs and world views and the impact of their presence on social media is something we are truly beginning to fully understand now.

      I love your question and you have raised an interesting topic of conversation regarding the evolution of online identities. I think there is potential for Gen Z’s to experience a mix of both as they grow older. As young people mature, it can be assumed that only naturally, they would begin to feel more confident to express their true selves online. However with that being said, the pressure to conform to ideologies and societal expectations online will continue as a challenge no matter how old we are. I suppose in a sense, the fine line between ones authentic expression and their curated identity is always shifting.

      Thank you for your insightful thoughts and reflection of the topic Jalena!

  6. Yuxuan Ye Avatar

    I like your thesis very much! It makes me think that a sense of belonging to the Internet is also very important to me. All these have been influencing my self-awareness and my values all along. Nowadays, teenagers will cater to the Internet by Posting some posts. Because of the so-called sense of belonging, they will post some posts contrary to their true thoughts in order to win others’ attention or find an organization. Do you think they will wake up as they grow older?

    1. Isabelle Pearce Avatar

      Hi Yuxuan,

      I am glad you enjoyed reading my paper and that the ideas discussed encouraged you to reflect on your own personal experience with identity formation in relation to your digital belonging.

      The point you raise is true. It is very common for young people online to feel pressure to perform a certain way and thus, post content that perhaps does not reflect who they truly are in the real world. This is often done to gain external validation from audiences online or with the intent of belonging.

      Your question in a way, sounds similar to Jalena’s regarding the evolution of online identities. As I mentioned when responding to Jalena, I think the pressure to conform to societal expectations online will always be a challenge.

      While some young people will come to realise there is more to life than belonging online as they continue to grow and develop their own identity, others may continue to feel this pressure to post certain content or look a certain way, perhaps never fully “waking up” as they get older. I don’t think there is anything necessarily wrong with this, I think it is just part of who we are and becoming as a generation. While the blending of our real identity and digital identity online will exist indefinitely, our identities will evolve as we grow and adapt to new contexts.

      I hope this answers your question Yuxuan. Thank you again for taking the time to read my paper!

  7. Matthew Gilbert Avatar

    Hi Isabelle,
    I found this an interesting read. It’s interesting to see how Gen Z’s real and digital identities are blending. It does make me wonder how unique this behaviour is compared to other generations or Gen Alpha and beyond. How much do you think this identity formation is being influenced by algorithms?
    All the best,
    Matthew

    1. Isabelle Pearce Avatar

      Hi Matthew,

      Thank you your insightful comment! I too find it fascinating to consider if the need to belong online for Gen Zs, compared to other generations, is a unique experience or if it will continue to play out similarly for those of the future.

      The blending of both real and digital identity does seem to be a particularly unique experience for Gen Zs as they have grown up to become digital natives, alongside the formation of social media. I only assume that Gen alpha and beyond will experience a very similar blending of identities as they too grow up and the platforms they use continue to develop.

      In regards to your question, I do also think that algorithms have played and continue to play a huge role in the formation of identity for young people. Algorithms are not only influencing the type and extent of content to which young people are exposed to, they are also reinforcing values, aesthetics and trends, essentially working to shape ones self-perception through repetition.

      With social media platforms continuing to become more complex, the impact of algorithms is definitely something worth considering and watching out for as Gen alpha and beyond grow up.

      Thank you again for your thoughtful reflection on the topic!

  8. icannell Avatar

    Hi! Wow! Reading your paper was such a pleasant experience. Haha.

    Your paper provided a fantastic exploration into how digital belonging and identity formation intersect for Gen Z. I specifically found that the integration of Maslow’s hierarchy with contemporary digital behaviours, was a great argument. The connection between social media influencers, algorithmic exposure, and shifts in offline behaviour was especially compelling.

    Of course the discussion of Gen Z is an audience that is young and impressionable, making me think about what this means in the long term, especially when it comes to developing a professional life.

    My paper focusses on how TikTok’s interest-based algorithm creates micro-communities, which is in line with your analysis of how Gen Z negotiates identity and belonging through algorithmic online spaces. These studies demonstrate how social media is radically altering our perceptions of ourselves and our relationships with others, in addition to influencing the things we consume.

    1. Isabelle Pearce Avatar

      Hi,

      Thank you for your kind comment. I am glad you found reading my paper to be a pleasant experience.

      I love that you brought up the connection between long term identity development and it’s potential impact on the development of professional life for young people. I do wonder how our online identity will work to influence things like our career decisions, confidence in the workplace, networking and how we present professionally as well.

      Your paper sounds very insightful and relevant to the content I discussed in my own writing! I’m super interested to hear your take on TikTok’s interest-based algorithm and how it builds micro-communities. You make such a great point about how these spaces don’t just work to shape identity but also influence our consumption and social behaviours as well.

      It is fascinating and perhaps even scary to think about just how smart algorithms are, not only tailoring content to us but also actively shaping who we set out to become as people.

      Thank you again for such a thoughtful response. I will absolutely take the time to read your paper!