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Debunking narratives – how social media challenges reductive media representations of disability and enables their true colours to shine


Abstract:

Being able to define your true self is an important human right and media plays a powerful role in shaping that identity. Mainstream media channels continue to present those with a disability within outdated and narrow definitions. The community has long been silenced and kept in the shadows of society with their image often being reduced to that of a heroic figure who goes ‘above and beyond’ despite their disability or as a ‘victim’ in need of help. With the removal of geographical and physical barriers, social media has defied the traditional gatekeepers and made the world a much more accessible place. With this freedom, disability advocates are able to directly share their everyday lives, construct their own identity and therefore challenge outdated perspectives. Social media is a potent tool with the power to change perceptions.

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According to a 2023 study by the World Health Organization, there are approximately 1.3 billion people with disabilities around the world, which equates to 1 in 6 of the global population (Jiang & Musa, 2024). This is a substantial and powerful community that has consistently been unheard, marginalised and misrepresented by mainstream media outlets. The historical framing of disability around medical issues has reduced the representation of disability to simplistic and outdated depictions, often limited to that of a ‘victim’ in need of help, or an ‘ultra-hero’ succeeding regardless of their disability. Social media platforms, powered by technological advances, have enabled disability proponents a global voice and the opportunity for community and connectivity. By removing the geographical and physical constraints, access to digital communications has brought the world to the disabled and a platform to share their identity to the world. Social Media affords disability advocates unique opportunities to reject reductive mainstream media representations by curating their own image, sharing individual experiences and expanding the narrative around disabilities.

Despite as highlighted by the World Health Organization in 2023 that disability affects a significant part of the global population, mainstream media has consistently constructed the image of disability within a rigid and stereotypical framework (Clogston, 1991; Haller, 1993, as cited in Jones et al., 2021). These depictions are often placed within the outdated and reductive model of the ‘medical’, which casts the disability community as either ill and in need of assistance, or as heroic super achievers who accomplish amazing feats “despite” their disability (Piróg et al., 2021, as cited in Struck-Peregończyk & Leonowicz-Bukala, 2023, p. 64). These limited portrayals of disability as highlighted by Barnes and Mercer (2010, as cited in Pearson & Trevisan, 2015) “correspond[ed] with a form of oppression” (p. 930). The words and images that are used to represent and define disability have the power to change how we behold a community (Ca plan, 1995; Caplan & Shechter, 1993; Gouvier & Coon, 2002, as cited in Andrews et al., 2019). Our perception and knowledge of disability is formulated through the “continuous construction by the media” (Kenix, 2011, as cited in Cocq & Ljuslinder, 2020, p. 73), demonstrating the exceptional capacity of mass communication in shaping our “culture, identity and values” (Ljuslinder, 2002; Hall, 1997, as cited in Cocq & Ljuslinder, 2020, p. 73). The absence of diverse depictions of disability in mainstream media is an ongoing issue, and becomes as Ladau (2017, as cited in Kearney et al., 2019) explains, the reason and result of our stereotypical beliefs. Mainstream media produces the content, and it is by this standard we judge and understand our society (Jiang & Musa, 2024). The omnipresent media has the power to deeply effect how disability is portrayed, and by limiting these representations, our capacity to see their true and varied identity is subverted (Ljuslinder, 2002; Hall, 1997, as cited in Cocq & Ljuslinder, 2020). Social media affords a unique opportunity for disability proponents to circumnavigate these restrictive media tropes, by removing the physical obstacles often experienced by this community in the offline world.

Previously hidden behind the ‘gatekeepers’ of media messaging, the development of online spaces enabled by technological advancements, is a pivotal moment in disability advocacy, representation and connectedness (Jiang & Musa, 2024). By dismantling the barriers of ‘geography’, social media connects separated individuals and provides a space for “public and private” conversations that disability advocates could not access so readily in the offline world (Coopman, 2003, as cited in Parsloe, 2015, p. 340). By eradicating the many physical and cultural barriers often experienced by those with mobility or communication difficulties, social media has afforded users prime opportunities to establish communities (Stough et al., 2015, as cited in Sweet et al., 2020) and become according to (Parsloe, 2015) a vibrant “catalyst” for disability spokespersons and campaigners (p. 340). The removal of “distance” brings back the power to the communities, enabling online disability representation to be framed by “social accessibility” instead of “spatial accessibility” (Chua et al., 2011, as cited in Delanty, 2018, p. 203). Networking technologies have great potential to reshape global communications, creating new opportunities for interconnectedness and altering ingrained societal viewpoints (Delanty, 2018). Although not every device is universally accessible, social media does provide self-governing opportunities and democratises the communication space (Larson, Watson, 2011, as cited in Struck-Peregończyk & Leonowicz-Bukala, 2023). Social media as stated by Delanty (2018) has the affordance to energise the community and is an important tool in constructing personal image and representations. Ease of access to these digital channels enables the sharing of text, images and videos, providing advocates, as explained by Goggin & Noonan 2007; Thoreau 2006a (as cited in Pearson & Trevisan, 2015) a diversity of “unmediated representations of disability” and unique opportunities to define and construct their own image (p. 297).

As Pullen et al. (2025) describe, disability advocates have previously had limited access to channels to represent themselves, but the affordances of social media has enabled a dynamic platform for “new forms of visibility, resistance and cultural production” (p. 264). The online environment has directly allowed disability proponents access to global audiences, giving them opportunities to share a variety of content about themselves to directly shape their own public image (Cocq, Ljuslinder, 2020, as cited in Struck-Peregończyk  & Leonowicz-Bukala, 2023). Released from the restrictive nature of mainstream media, online spaces are a major vehicle to image curation (Bagatell, 2010). Dolezal (2017, as cited in Pullen et al., 2025) describe how a retired Paralympian used social media to display their prosthetics as a feature of attractiveness, disputing stereotypical ‘ableist’ ideas of weakness and directly owning how they were identified. Social media has switched the dynamics of users being solely the receivers of established representations, and has enabled individuals the freedom to become producers of their own content, disputing the traditional images rolled out by mainstream media (Goggin, Newell, 2007, as cited in Struck-Peregończyk & Leonowicz-Bukala, 2023). Using the affordances of social media and the power of ‘hashtags’ such as #EverydayAbleism and #ActuallyAutistic, the disability community can contest and push back against media stereotypes, and bring to public attention what it is really like to live with a disability (Hill, 2023, p. 1311). Hashtags such as #DisabledAndHot and #DisabledAndCute as highlighted by Ellis (2015, as cited in Hill, 2023) enable individually curated images that oppose and broaden mainstream media’s image of beauty (p. 36), and provide as Todd (2018, as cited in Hill) examines, an opportunity to “perform” an identity that could not be revealed outside of social media (p. 1313). By using the channels of social media the disability community has the power to curate and shape their image and communicate their own stories.

Social media spaces have equipped advocates to not just be bystanders to content, but given them opportunities to share their day-to-day lives (Pearson & Trevisan, 2015, as cited in Cocq & Ljuslinder, 2020). The communicating of personal experiences is an important way to debunk the restrictive mainstream media representation of disability. An analysis of online content by Struck-Peregończyk & Leonowicz-Bukala (2023) highlighted the type of content shared by ‘people with a sensory’ disability, this included: how they relaxed; things that made them laugh; romances; guidance; daily experiences and subjects usually regarded as ‘taboo’ (p. 67). Additionally the community posted activities such as travel, hobbies and music preferences along with more risqué photos, depicting individual portrayals of beauty. By revealing these personal experiences, the authors highlight that social media provides a powerful platform for disability advocates to present their own stories, and emphasises how similar their lives are to those in the non-disabled world (p. 74). This provides opportunities for this community to present themselves just like everyone else. By describing their interests through social media, disability advocates can make their lives visible (Cocq & Ljuslinder, 2020). Where previously they were unseen and hidden, proponents can now present themselves as being part of the global community and move away from narrow media representations. As Jachyra et al. (2021, as cited in Ellem et al., 2022) define, social media spaces have enabled disability advocates access to show what matters to them. It has provided an opportunity to share individual experiences and in doing so broaden the conversation around disability.

With the freedom to share their own stories social media has created a space for the disability community to dismantle the media narrative. When contributors are able to engineer their online selves, it directly contests mainstream images and societal views on what disability should look like (Dolphin, 2011 as cited in Sweet et al., 2020). According to a study of Instagram stories by Struck-Peregończyk & Leonowicz-Bukala (2023), individual and personal representations, that are seen by a global audience, interrupt stereotypical narratives and add a depth and variety of viewpoints not demonstrated in mainstream media. Online communication spaces have amplified and empowered communities such as the “disabled, D/deaf, and mad artists” and in doing so have re-established their identities and dismantled “ableist norms” (Abbas et al., 2004, as cited in Jones et al., p. 314). The authors further explain that digital platforms construct disability as a “valued human condition” that forms and distributes their own representations to a global public (p. 314). Our understanding about disability can be swayed by typical social characterisations and negative descriptions, so the ability to construct and narrate your own self is extremely important (Caplan, 1995; Caplan & Shechter, 1993; Gouvier & Coon, 2002, as cited in Andrews et al., 2019). By sharing sections of their lives online, individual identity is gradually revealed in complex, unravelling and ongoing story lines that include new ‘players’ and “plot twists” (Canary, 2008, as cited in Parsloe, 2015, p. 350). By using the power of social media, narrow portrayals of disability can be disrupted, and as Parsloe (2015) describes, long held rigid representations can be dismantled, enabling advocates to define their own identity, and in doing so vigorously expand the narrative around disabilities.

As discussed, social media has afforded the disability community the opportunity to actively reject narrow media representations and determine how they are depicted and understood. With a community of 1.3 billion people globally (World Health Organization, 2023) mainstream media continues to frame disability in outdated and stereotypical ways. Frequently represented as either a ‘victim’ in need of help or as a ‘superhero’ character who over achieves despite their disability, this community has been medicalised, silenced and left on the sidelines of society. With the removal of geographical and physical barriers, disability advocates have gained direct access to global spaces that have enabled them to curate their own image, share individual experiences and formulate their own identiy. Social media has empowered and expanded the world of those with a disability, creating unique opportunities for advocates to push against reductive mainstream media representation, define their own narrative and enable their true colours to shine.

Debunking narratives – how social media challenges reductive media representations of disability and enables their true colours to shine © 2025 by Jayne Abel is licensed under CC BY 4.0. To view a copy of this license, visit https://creativecommons.org/licenses/by/4.0/

References

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Cocq, C., & Ljuslinder, K. (2020). Self-representations on social media. Reproducing and challenging discourses on disability. Alter, 14(2), 71–84. https://doi.org/10.1016/j.alter.2020.02.001

Delanty, G. (2018). Virtual Community: Belonging as communication. In Community. 3, Routledge. https://doi.org/10.4324/9780203877050

Ellem, K., Harris, P., & Strnadová, I. (2022). Emerging from the shadows: Digital stories of self‐advocates with intellectual disabilities. Journal of Policy and Practice in Intellectual Disabilities, 19(4), 360–369. https://doi.org/10.1111/jppi.12426

Hill, S. (2023). Locating disability within online body positivity discourses: an analysis of #DisabledAndCute. Feminist Media Studies, 23(4), 1311–1326. https://doi.org/10.1080/14680777.2022.2032254

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Kearney, S., Brittain, I., & Kipnis, E. (2019). “Superdisabilities” vs “disabilities”? Theorizing the role of ableism in (mis)representational mythology of disability in the marketplace. Consumption, Markets and Culture, 22(5–6), 545–567. https://doi.org/10.1080/10253866.2018.1562701

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18 responses to “Debunking narratives – how social media challenges reductive media representations of disability and enables their true colours to shine”

  1. Maxim Lullfitz Avatar

    Hi Jayne,

    Your essay is particularly interesting to me as my partner is studying Occupational Therapy and working with people affected by various disabilities. I’ll encourage her to read and engage with your essay too, and potentially some of her cohort.

    In this essay you talked about how people with disability are often portrayed in reductive and outdated manners, either as victims of their condition, or superheros when they achieve success. My question to you is how do you think Love on the Spectrum falls within mainstream media’s historical narrow framing of the disabled, or whether it is an example of a the disabled community portraying themselves in a new and more nuanced light?

    I noticed that many of the stars of this show are quite active on and successful social media platforms like Instagram so where they engage on their terms. I’d love to hear your thoughts on the nuances between their portrayal in the mainstream media and their self-curated online presences.

    Thanks again for your insights and I’m looking forward to hearing your response,

    Max

    1. Jayne Avatar

      Hi Maxim,

      Thank you or taking the time to read my paper and glad that you found it interesting and I appreciate you encouraging others to read it.

      I have watched some of Love on a Spectrum and what struck home to me was the connection I felt with some of the situations, particularly on first dates. So the program did lean into the idea of being able to show parts of our everyday lives that reveal our identity. So I think the show went some way to dismantling stereotypes and did give a broader view of their lives, I expect it was edited and shaped with a TV audience in mind, but it didn’t portray the subjects narrowly as hero or victim.

      I haven’t seen too many of the social media posts that the stars of the show use, but I will take a further look. I think being able to engage on your own terms does in theory give power to the people in that you can tell the stories you want to tell. Reading both your paper and Kai’s paper that discusses algorithms, has made me reflect on the many barriers out there and it seems a bit disheartening that even though we may curate our own image – it may still be blocked from a wider audience.

      On a positive note, maybe the combination of mainstream media and social media – build upon each-others stories – so perhaps with more stories and revealed lives out there, there is more opportunity to expand the narrative.

      Thank you for your insights and questions that made me think deeper, and please share your any further thoughts or questions.

      Jayne

      1. Maxim Lullfitz Avatar

        Thanks Jayne,

        I agree that mainstream media and social media can work together to portray people with disability in a more truthful light. It is also absolutely relatable to watch this show, and I think as time progresses many people in the younger generations are realising they are potentially undiagnosed with certain disabilities to a certain extent. Ultimately everyone learning about these conditions only begins steps towards recognition and understanding in general society.

        In your studies did you come across any mainstream media outlets that seem to advocate for people with disability but potentially have ulterior motives, or seek to make fun of the people portrayed?

        Kind regards,
        Max

        1. Jayne Avatar

          Hi Max,

          One of the areas I would have liked to have looked into further was mainstream media advertising – particularly for the Paralympics, some of the information and advertising campaigns I was reading, touched on the visual representation of heroic achievements, which in some ways is a large part of the Olympics – but we only see a limited representation, not the diversity that would represent the many participants with a variety of disabilities. I didn’t see any evidence of subjects being made fun of, but there was a persistence of narrow representation.

          Thank you for the interesting question, I think disability in sports representation and advertising would be a topic I would like to research further.

          All the best

          Jayne

  2. Kai_Armstrong Avatar

    Hey Jayne!

    Your paper offers a compelling look at how social media enables disabled individuals to reclaim their narratives and push back against restrictive mainstream portrayals. Hashtags like #ActuallyAutistic and #EverydayAbleism clearly demonstrate the power of digital storytelling to broaden public understanding and foster community.

    That being said, what about the limits of hashtag activism? While these campaigns are impactful in raising awareness and creating solidarity, can they bring about the kind of systemic, institutional change that’s needed in education, healthcare, or employment?

    In other words, does digital visibility translate into real-world transformation? or is there a risk that powerful online movements are absorbed into the algorithm without triggering deeper reform?

    I’d love to hear what you think about this. Do you see hashtag activism as a stepping stone to structural change, or is there a danger that we treat awareness as a substitute for action?

    Thanks Jayne,
    Kai

    1. Jayne Avatar

      Hi Kai,

      Thank you for taking the time to read my paper and thank you for your thought provoking questions, reading both your paper and Max’s has given me food for thought in regarding the barriers of algorithms. I think there is a risk that algorithms could absorb many important messages and that the voices that need to be heard are dampened.

      With the greater accessibility that social media affords all users, I feel that there are opportunities for many more voices to get involved and more stories coming from unique perspectives, so some of the narrative challenging ideas may surface. It might be a TiKToK video that goes viral or a unique story from the heart that gets through to a wider audience, so perhaps not stepping stones of change, but pebbles that will cause a ripple effect of change and broaden the narrative.

      Please let me know further thoughts on this too.

      Thank you Kai

      All the best

      Jayne

      1. Shannon Kate Avatar

        Hey Jayne and Kai

        I do think there is a general problem with hashtag activism in that it’s a lot of #thoughtsandprayers and people think that’s enough. But real, longlasting social change has always first been about changing societal attitudes and i think social media is doing this quite well, especially in regard to disability.

        1. Jayne Avatar

          Hi Shannon,

          You make a good point, and so does Kai in questioning hashtag activism and what real impact, if any they have, and possibly aren’t enough in themselves to make real societal and institutional change.

          Perhaps (and I am being somewhat hopeful here) that a hashtag may gather many voices under a common theme, that could bring confidence to a community or an idea, that enables the beginnings of change.

          Many thanks

          Jayne

  3. Kai_Armstrong Avatar

    Hi Jayne,

    I really like the way you framed digital storytelling not just as a stepping stone but as a ripple effect, where even small moments of visibility (like a heartfelt TikTok or a viral hashtag) can contribute to broader change over time. That metaphor captures the organic, collective nature of online advocacy beautifully.

    You also raise an important point about accessibility. Social media does give more people a platform who might have previously been excluded from mainstream narratives, and that’s a powerful starting point. Even if algorithms sometimes obscure those voices, the fact that so many individuals can now define their own image and community on their own terms is itself a form of resistance.

    I do still think we need to find ways to connect these digital ripple effects to offline structures, especially in education, healthcare, and policy. But your point reminded me that sometimes the most lasting change starts quietly, with storytelling that shifts the public consciousness in subtle but meaningful ways.

    All the best,
    Kai

    1. Jayne Avatar

      Hi Kai,

      You make a good point about these collective voices being a “form of resistance”, and that’s a good way to describe it. You are correct, if we could harness the online ripple of diverse narratives and feed that into the offline world, that would be a great benefit to society. Technology has helped with accessibility, more jobs are available for remote working and I notice this brings with it a diversity of views, input and connections.

      Thank you for your thoughtful reflections.

      All the best

      Jayne 🙂

  4. Shannon Kate Avatar

    That victim/ultrahero duality is so awful – god forbid a person with disabilities just be a normal person. I do think social media is good at disseminating just the everyday life of a person with disability – what they wore, what they ate, that kind of thing.

    Physical accessibility of community is something I didn’t really explore in my paper, but you do it well here – the fact that someone with a wheelchair may not be able to access certain cafes; that nightclubs aren’t set up for disabled people; that public spaces often physically limit disabled access while online spaces don’t is food for thought.

    I really enjoyed reading this!

    1. Jayne Avatar

      Hi Shannon,

      Thank you, I glad you found it an interesting read. Yes it really struck me that ‘duality’ of only being able to be identified as a victim or hero, when we are all so multilayered. An accessible platform does have the potential to make a difference. I did appreciate the thoughtful balance in your paper between being empowered, but also acknowledging the barriers in social media. It is good to understand while some barriers are removed, others may take their place.

      Thank you for taking the time to read my paper and it was interesting to see the overlaps and divergence in our discussions.

      All the best

      Jayne 🙂

  5. Dallas Avatar

    Hi Jayne,

    A thoughtful and insightful read. While social media platforms have disadvantages, I agree that they also bring positive experiences and connections, giving individuals opportunities to portray their life experiences and identity. This allows individuals to tell their stories and bring awareness to disabilities. Your paper made me think about how social media has bought to light ADHD and Autism and how more women are now being diagnosed, and later in life, as more people are made aware, showing the positive power of social media and how it can impact on society.

    Well done Jayne, Dallas

  6. Lyam Temple Avatar

    Hey Jayne,

    Your paper was a powerful read! I was really struck by the way you explored the shift from mainstream media’s narrow portrayals to the more self-driven stories people can tell through social media now. That idea really resonated with me and I touched on some similar themes in my own paper about how these platforms shape the way underage users see themselves and build their identities.

    Please, if you’ve got a minute, I’d love for you to check mine out and let me know what you think:
    https://networkconference.netstudies.org/2025/ioa/5712/growing-up-online-social-medias-failure-to-protect-underage-users/

    Lyam

    1. Jayne Avatar

      Hi Lyam,

      Thank you for taking the time to read my paper, social media does present many opportunities, but as I have been reading in your paper, there are two sides to this that can and will have serious consequences – particularly those growing up on line.

      I read another paper that discussed the vulnerabilities of the young in family vlogging on TiKTok, that may also be of interest https://networkconference.netstudies.org/2025/csm/5049/internet-savvy-parents-rake-in-money-from-family-vlogging-accounts-while-their-children-remain-ignorant-to-the-value-of-their-own-digital-labour-and-the-dangers-they-are-being-exposed-to/

      All the very best

      Jayne

      1. Lyam Temple Avatar

        Thank you,

        Im going to go straight and give this one a read now.

        Lyam

  7. Ella Wilson Avatar

    Hi Jayne, thank you for such a powerful and thought-provoking paper. I found it incredibly insightful. The way you unpacked how social media allows disabled individuals to reclaim their narratives and push back against reductive media tropes stood out to me. Your mention of hashtags like #DisabledAndHot and #ActuallyAutistic felt especially meaningful. They’re more than just trends, they’re powerful tools for identity and advocacy.

    As someone with ADHD and who’s on the autism spectrum, I resonated with your points about visibility and self-representation. Having a ‘hidden’ disability can often feel invalidating, so seeing others online express the same experiences, and challenge the idea that disability has to be visible to be real, is genuinely comforting. Your paper helped me reflect more deeply on the importance of those spaces.

    I’m curious about your thoughts on how mainstream media might begin to respond to this shift. Do you think there’s a risk of social media-driven narratives being co-opted or flattened as they gain traction more broadly? Or can wider visibility amplify these voices without compromising authenticity?

    Thanks again for your important work. I learned a lot from it and appreciated the care you brought to the topic.

    All the best,
    Ella

    1. Jayne Avatar

      Hi Ella,

      Thank you for reading my paper, and I am really glad you connected with it.

      You ask an interesting question, will mainstream acknowledge and build upon the online diversity or “flatten” as you aptly describe, the gains of online disability narratives. I think with more voices and diversity that is brought to the fore will support and influence a more broader depiction of disability in mainstream media. Media will most likely tailor content in some respect, but if there is more depth and definitions of identity, this will help influence content and connect mainstream media producers to those communities.

      Thank you Ella for the great question – it is an interesting one to reflect on.

      All the best

      Jayne