Social Media And Cultural Diversity

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Abstract

This paper aims to discuss the role of social media platforms in the realization of cultural diversity. The purpose of this article is to explain to readers how social media promotes and promotes cultural diversity through the viewpoints of some authors, discuss the shortcomings and challenges of social media in the field of cultural diversity, and give suggestions.

 

Introduction

In modern society, the popularity of social media and its role in society are extremely significant. Social media has profoundly changed the way people live, access to information, interpersonal communication. MySpace went from having 1 million monthly active users in 2004 to 2.4 billion Facebook users in 2019 and other apps like YouTube and Whatsapp each have more than 1 billion users. These huge numbers tell us that a third of the world’s population and more than two-thirds of Internet users use social media platforms. In the United States, the share of adults using social media has grown from 5% in 2005 to 79% in 2019, a growth rate and scope unprecedented in modern communications technology(Esteban Ortiz-Ospina, 2019).

 

Social media is an open public platform that is becoming an important tool for individuals to share information and build relationships on a daily basis. On social media, you can meet people from all over the world. It is a widespread mode of transmission that can cross continents and oceans (BECILLEY.RL, 2021).The use of information social media can enhance multicultural experiences by expanding the range of cultural information. People can learn about the culture, economy and society of other countries in the network, which helps individuals to understand and learn the culture and knowledge of different countries or regions.(Shangui Hu, et.al., 2017).

 

Digital technologies have facilitated direct communication between people, making culture and interaction a domain that was once largely controlled by the state. The closer the connection between people, the greater the potential for direct interaction without cultural perspectives (R.S. Zaharna, 2019). Thanks to the powerful influence of digital technology and the sheer popularity of social media, cultural diversity becomes an integral part of the communications world.

 

Background

Cultural diversity can be understood as the diversity of life worlds, lifestyles and identities. In an increasingly globalized world, they cannot separate from each other but gradually mix and interbreed. In the Universal Declaration on Cultural Diversity, cultural diversity is defined as “the common heritage of humanity.” In 2002, UNESCO recognized that cultural diversity is as important to humanity as diversity of life is to nature(Gunther Dietz, 2007).

With more than half the people on the planet using social media, cross-cultural communication is bound to become smoother and more frequent. Cultural exchanges and collisions, conflicts and integration between users of these platforms are increasingly evident (Di Yuna, 2022).

 

Social media provides a global platform where people from all places can connect and share their different experiences (Shruti Swaroop, 2024). It provides a platform for people to communicate, interact, exchange information and share. While cultures around the world value their unique traditions, beliefs, and norms, social media allows people around the world to connect without differences and geographical limitations. They can send and receive information within seconds. Supported by Maslow’s needs theory, people all hope to realize a sense of belonging through their relationships with others (Rebecca Sawyer, 2011). Social media provides this opportunity for people to interact with each other through the Internet, using social media to get news from different regions, opinions, and to connect with people who are thousands of thousands of kilometers away.

 

Case Study

Li Ziqi, a YouTube blogger from China, has been making and uploading videos about life in rural China since 2015. Her videos are very popular both at home and abroad, having amassed 16.4 million followers. Li Ziqi is from Sichuan, China, and her videos have strong elements of rural China. The video content of traditional farming culture, food culture and cultural heritage all show a strong Oriental aesthetics(Thomas William Whyke, 2022). It is worth noting that a large part of the uploading platform and fans of Li Ziqi’s videos come from YouTube, not just Chinese social platforms and Chinese fans, but her fans come from all over the world. For a large part of the audience who have never been to China and do not understand this part of Chinese culture, it is a good way to understand Chinese culture. The fact that Li’s videos have amassed so many followers is a testament to the fact that the content of her videos has been recognized and resonated with Western audiences.

 

There are a lot of interesting activities on TikTok, and one of them is #DanceWithMe. The campaign allows TikTok users from around the world to participate in the challenge and share their traditional dance forms. The challenge allows users from all over the world to learn about different cultures and customs. On Instagram, there is also a challenge called #EidCelebrations, in which people around the world share their stories with celebratory photos during Eid to learn about different cultures and customs and promote cultural diversity interactions (collegenp, 2023).Challenges like these with hash symbols have become popular on social media as a way to educate users about cultural diversity, regardless of topic or content. By participating in such activities on social media, you can share and read cultures from all over the world at any time and anywhere without cost. Before the birth of social media, culture could not be spread so quickly and widely. It is social media that makes the way of cultural transmission enter a new field.

 

An example of a multinational collaborative project focusing on social work students and international English study students from six different countries. Students use social media platforms to interact with teachers and other students. The results showed that the students not only made rapid progress in English listening and reading, but also adapted to the native and non-native pronunciation of different countries and regions. We also learn about the culture of different countries (flag, location, currency, history, living habits, education system, etc.). It broadens students’ minds and horizons, and cultivates their understanding and respect for different cultures(Reima Al-Jarf, 2020). This case highlights the effectiveness of social media as a platform to promote understanding and integration between people from different cultural backgrounds. By sharing and discussing their life experiences, values and cultural identities, social media participants can overcome cultural barriers and build a more open and inclusive environment.
 

Restrictions and challenges

Speech on social media platforms is free, but not absolutely free. Questions about the regulation of speech on social media platforms are becoming increasingly important. Companies like Facebook use a range of AI methods to censor what users post on their social platforms. In this process, those who struggle with marginalized groups may find space for expression and empowerment, or reinforce pre-existing prejudices. Today’s social media is not only a space for human rights struggles to exercise freedom of expression and record evidence of rights violations, but also a space for the suppression of power. For example, with #BlackLivesMatter, marginalized groups can use social platforms to voice their concerns. Bias in platform regulation often replicates or amplifies existing inequalities and vulnerabilities(Dorothea Endres, 2023). Therefore, it is necessary to take human rights into account in the framework of social media, promote a more just and equal information exchange environment, and facilitate friendly cultural exchanges among people.

 

Social media often becomes a vehicle for cultural appropriation. Cultural appropriation occurs when members of another culture use elements of one culture in an unrecognized or inappropriate way (Angela Gracia B Cruz et al. , 2024.) usually exists in two ways: assimilation and exploitation. Assimilation refers to the use of cultural elements of the dominant group by the vulnerable group, and exploitation refers to the use of cultural elements of the weak group by the dominant group. Acts of cultural appropriation can cause harm and can be highly offensive (James O Young, 2021).

 

Jalaiah Harmon, a black girl from Atlanta, created a dance called “Renegade” that has gone viral on TikTok. But the dance was widely disseminated and appropriated without any credit authorization from her, a phenomenon that is highly beneficial in an increasingly social media-oriented society. The little girl’s case fits with hundreds of years of theft of black culture in the United States with little credibility (Kimberly Johnson, 2020).

 

 

While social media can help cultural diversity spread quickly, it can also help turn it into an accelerator of cultural appropriation. Symbols, art, language, and other elements of a culture can spread and be adopted quickly and widely without context or original meaning. Cultural communication on social media is difficult to define the concepts of clear appreciation and appropriation. Sometimes, without in-depth understanding of a certain culture, users will follow this cultural element as a fashion, which may be disrespectful to the original culture. Although social media has also made efforts to combat cultural appropriation, its effect is limited, after all, a large proportion of users are unaware of the appropriation of other people’s culture, and social media can not spend a lot of human and financial resources on policing cultural appropriation and other issues.

 

When it comes to social media, there is always the topic of user privacy and data security. About 160,000 Facebook pages are hacked every day. According to the investigation of Yuxuan Liu et al., social media era is exploiting users’ privacy rights (Yuxuan Liu et al., 2022). Privacy and security issues will be the first to affect user engagement, which will lead some users to reduce their engagement on social platforms. Secondly, due to concerns about privacy and security, users will reduce information sharing on social platforms and reduce the quality of information sharing. Some users may only be willing to establish contacts with known and trusted individuals, rather than establish new contacts with people from different cultural backgrounds. Such behavior exacerbates the formation of information bubbles, reduces the opportunity to contact different cultures, and is not conducive to promoting cultural diversity.

 

Discussion and suggestion

Social media has played a crucial role in promoting cultural diversity. With the huge influence of modern digital technology and the huge base of social media users, perhaps the “global village of the Internet” has already been realized. In the past, people could learn about the culture of a certain place only through newspapers and newspapers or through personal experience. With the rise of social media platforms, people save all kinds of complicated exploration costs. They just need to open social media to surf the Internet, and they can learn about music, fun, food, art and other things in various places. Local people can also be contacted to verify the authenticity of information or to gain further understanding. Even by arguing with people from different backgrounds, one can learn about the views and ideas of people from different cultures. In addition to aimless chat, social media platforms can also be applied to education, medical and other industries to realize the integration of information and resources to promote the further development of this field. These explorations and collaborations, whether intentional or not, are subtly promoting cultural diversity through social media platforms. However, the occurrence of cultural appropriation and the emergence of user privacy and data security issues have become reasons to hinder the development of cultural diversity on social media. It is suggested that social media platforms should make further efforts to regulate cultural appropriation, although it is difficult to completely avoid cultural appropriation by social media regulation alone. Secondly, it is suggested that social media platforms and users should always pay attention to privacy and security issues to create a good information interaction environment.

 

Conclusion

This paper focuses on the relationship between social media and cultural diversity, quotes the views of some authors to elaborate the impact of social media on cultural diversity from both positive and negative aspects, and discusses the analysis content and puts forward suggestions. Overall, social media’s push for cultural diversity is a positive one. It provides an unprecedented platform for people to connect with the world and completely removes traditional geographical barriers. Although there are still some issues with social media platforms, such as regulation and user privacy, there is no denying that social media platforms are still powerful accelerators for the development of cultural diversity.

 

Reference

Esteban Ortiz-Ospina. (2019, September 18). Our World In Data “The rise of social media”. https://ourworldindata.org/rise-of-social-media#article-citation

BECLILLEY.RL. (2021, May 12). “The Intertwining of Social Media and Cultural Diversity”. https://thinkspace.csu.edu.au/yareadingguide/2021/05/12/the-intertwining-of-social-media-and-cultural-diversity/

Shangui Hu, Jibao Gu, Hefu Liu, Qian Huang. (2017). “The moderating role of social media usage in the relationship among multicultural experiences, cultural intelligence, and individual creativity”. Information Technology & People, Vol. 30 No. 2, pp. 265-281. https://doi.org/10.1108/ITP-04-2016-0099
R.S. Zaharna. (2019, April 22). The Hague Journal of Diplomacy “Culture, Cultural Diversity and Humanity-centred Diplomacies”. https://brill.com/view/journals/hjd/14/1-2/article-p117_9.xml?ebody=full%20html-copy1

Dietz, G. Keyword: Cultural diversity. ZfE 10, 7–30 (2007). https://doi.org/10.1007/s11618-007-0003-1

Yuna D, Xiaokun L, Jianing L and Lu H. (2022). Cross-Cultural Communication on Social Media: Review From the Perspective of Cultural Psychology and Neuroscience. Front. Psychol. 13:858900. 

https://doi: 10.3389/fpsyg.2022.858900

Shruti Swaroop. (2024, January 1). “The Role of Social Media in Promoting Inclusivity”. https://www.linkedin.com/pulse/role-social-media-promoting-inclusivity-shruti-swaroop-jyt2c#:~:text=Users%20can%20access%20information%20about,stories%2C%20experiences%2C%20and%20achievements.
Rebecca Sawyer. (2011). “The Impact of New Social Media on Intercultural Adaptation”. https://digitalcommons.uri.edu/cgi/viewcontent.cgi?article=1230&context=srhonorsprog

Whyke, T.W., Chen, Z.T. & Lopez-Mugica, J. (2022). An analysis of cultural dissemination and national image construction in Chinese influencer Li Ziqi’s vlogs and its impact on international viewer perceptions on YouTube. J. Chin. Sociol. 9, 14. https://doi.org/10.1186/s40711-022-00173-2

Collegenp. (2023, July 04). Social Media’s Role in Connecting & Promoting Culture.     https://www.collegenp.com/article/social-medias-role-in-connecting-and-promoting-culture/

Reima Al-Jarf. (2021, June 23). “Building Cultural Bridges through Social Media Networks: A Case Study”. Global Trends and Values in Education, 1,1, pp 81-106, 2020. http://dx.doi.org/10.2139/ssrn.3866462

Endres, D., Hedler, L., & Wodajo, K. (2023). Bias in Social Media Content Management: What Do Human Rights Have to Do with It? AJIL Unbound, 117, 139–144. https://doi:10.1017/aju.2023.23

Angela Gracia B Cruz, Yuri Seo, Daiane Scaraboto. (2024).  “Between Cultural Appreciation and Cultural Appropriation: Self-Authorizing the Consumption of Cultural Difference”.  Journal of Consumer Research. Volume 50, Issue 5,  Pages 962–984. https://doi.org/10.1093/jcr/ucad022

James O Young. (2021).”New Objections to Cultural Appropriation in the Arts”. The British Journal of Aesthetics, Volume 61, Issue 3, Pages 307–316. https://doi.org/10.1093/aesthj/ayab009

Liu, Yuxuan, Woon Kwan Tse, Pui Yu Kwok, and Yu Hin Chiu. (2022). “Impact of Social Media Behavior on Privacy Information Security Based on Analytic Hierarchy Process” Information 13, no. 6: 280. https://doi.org/10.3390/info13060280

Kimberly Johnson. (2020, March 8). “Social Media and Cultural Appropriation”. https://u.osu.edu/introhumanitiesonline/2020/03/08/social-media-and-cultural-appropriation/

 

 


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17 responses to “Social Media And Cultural Diversity”

  1. fredefai Avatar
    fredefai

    Hi Haoyu,

    Thank you for this insightful article on social media’s role in promoting cultural diversity. The ability to easily access and share content exposing us to different traditions, beliefs and ways of life from all over the world has been tremendously valuable. However, one of the restrictions discussed that I think is particularly noteworthy is the issue of filter bubbles. As users interact more within their own social circles and algorithms aim to show them mostly similar content, there is a risk of cocooning ourselves away from exposing to new and differing perspectives. This can potentially undermine social media’s capacity to truly foster understanding between diverse cultures. Do you think platforms could do more to mitigate filter bubbles through their interface designs and recommendation systems?

    Please have a look at my paper about collective hacktivist identity and advocacy if you have the time, I’d love to hear your thoughts or get any other input you may have!:)

    https://networkconference.netstudies.org/2024/ioa/3331/crisis-events-accelerate-the-formation-of-hacktivist-collective-identity-as-decentralised-yet-coordinated-social-network-sites-snss-provide-support-to-social-movements/

  2. Haoyu Wang Avatar
    Haoyu Wang

    Hi, Fredefai,
    Thank you so much for your comments on my article, and in response to your question, I would like to think that social media platforms play a vital role in mitigating the effects of filter bubbles. Platforms can do this by diversifying content recommendations (introducing users to more and broader topics, rather than just promoting content that is relevant to the user’s past browsing). Transparent algorithms (let users understand how their behavior on the platform affects the content they see, encourage users to engage more consciously with diverse content, and if users understand the platform mechanics, they may be more inclined to explore outside of their comfort zone). , regular review and adjustment (continuously monitor the impact of any algorithm changes and make adjustments based on user feedback and engagement metrics.) And other measures to promote understanding between different cultures. Of course, the interface design of the platform is also the most simple and effective way to promote.

    1. fredefai Avatar
      fredefai

      Hi Haoyu,

      Thank you for your comprehensive response addressing my question about filter bubbles. I agree that diversifying content recommendations, making algorithms transparent, and regularly reviewing/refining the system based on user feedback are excellent ways for platforms to play a role in promoting exposure to diverse perspectives. Transparency is so important, but it seems to me like the majority of people will blindly agree the terms and conditions in exchange for service and access, just like accepting cookies when browsing some website. Given that many platforms are focused on retention and ad revenue, do you think we are still far away from the day they make algorithms and privacy their top priority? From my perspective, making user understanding and consent a true priority requires effort platforms may not be willing or fully committed to invest yet due to it conflicting with their current business models focused on growth.

  3. yujing Bai Avatar
    yujing Bai

    Hi Haoyu,
    Your article has a detailed explanation of how social media can build bridges between cultures. As a social media user, I am also aware of various cultures and customs. At the same time, I also fully recognize the cultural appropriation mentioned in your article. This is indeed a serious matter, and awareness of intellectual and cultural copyright deserves widespread attention and strict regulations. People should use social media rationally and strictly control their sources of information. This is also a way to show integrity.

    1. yujing Bai Avatar
      yujing Bai

      Hi Haoyu

      Sorry, I would like to add a question. In view of the weak self-control of some users, how do you think cultural appropriation should be stopped?

  4. Haoyu Wang Avatar
    Haoyu Wang

    Hello, Yujing,
    Thank you very much for your comments. In view of the weak self-control of some users, I think the supervision of the platform will play a huge role. Social media companies can develop and enforce policies regarding cultural sensitivity. This includes clearly defining what types of content may be considered cultural appropriation and providing a clear reporting mechanism to deal with these issues. Or to support and promote campaigns against cultural appropriation on the platform, for example through educational activities, workshops or collaborative projects to raise public awareness of cultural appropriation.

  5. Laura Avatar
    Laura

    Hello Haoyu,

    Your paper is very detailed and well written. It provides an in-depth insight into how social media is leveraged by people from different cultures in different ways. The insights you highlighted are not only relevant but also relatable. One aspect that spoke with me was the examples you gave such as #Blacklivesmatter. This particular campaign garnered a huge following on the internet and brought to light the various ways in which the police abuse their power particularly towards people of colour. I for once remember the Black out tuesday campaign which was adopted by millions of people across the world with millions posting a blank black post with the #Black Out Tuesday.

    Your paper was well thought through and articulated in a manner that showcases how people from diverse cultures are able to enlighten others and break down societal stereotypes that were misconstrued over time. I would also like to point out that social media continues to evolve in a way that incorporates cultural differences. For instance, the bitmoji on snapchat enables users to customise their avatars based on their skin color. In your opinion, do you reckon that with the constant innovation of technology and emergence of social media platforms, cultural appropriation has decreased over the years? Secondly, would you consider cultural appropriation as morally wrong when embraced by people from opposite cultures?

    1. Haoyu Wang Avatar
      Haoyu Wang

      Hello, Laura.
      Thank you very much for your comment. I think on the one hand, social media has increased people’s awareness and sensitivity to cultural appropriation, which makes some people more cautious in the face of cultural appropriation. On the other hand, the popularity of social media has accelerated the spread of culture, which will cause the phenomenon of cultural appropriation to occur unintentionally.As for the ethics of cultural appropriation, I think if a cultural element is commercially appropriated, or if the act is intentional, then it must be immoral.

  6. lilymesfin Avatar
    lilymesfin

    Hi Hayou,

    Your paper brought a lot of awareness of issues surrounding the promotion of cultural diversity on social media platforms.

    I particularly wanted to draw on your point of cultural appreciation vs cultural appropriation.

    You’ve used the example of Jalaiah Harmon’s tiktok dance that was basically stolen, which is representative of so many people of colour that are dismissed and discredited when it comes to their work. I feel that due to its popularity tiktok should be obligated to credit original owners of a dance, meme, or any idea they create online that garners worldwide attention. Would you agree?

    In what ways do you think online users can encourage cultural exchange and understanding without crossing the lines of cultural appropriation, and what are the rules behind this? Are some people exempt?

    For example, I am big fan of superstars Beyonce & Rihanna but they have been in trouble in the past in relation to cultural appropriation. I will attach examples of this here:

    Beyonce in Coldplay music video: https://www.smh.com.au/entertainment/coldplay-accused-of-cultural-appropriation-in-new-video-for-hymn-for-the-weekend-20160201-gmircw.html

    Rihanna for a magazine cover: https://www.businessoffashion.com/news/global-markets/rihanna-accused-of-cultural-appropriation-by-indian-social-media-users/

    To me these figures throughout their career have put in efforts to support and represent marginalised communities, Beyonce through her music which empowers black people and women and Rihanna through her makeup line which caters to women of all skin tones. I believe because of this nature of advocating, that these examples are of appreciation, as they’re not ignorant to social issues, and participate in actions to encourage disadvantaged groups. Whereas if someone like tiktok star Charlie D’Amelio was presented in these cultural clothes I would take it as appropriation due to her lack of diversity amongst her entourage, and messages that promote inclusivity. Is this a bias take?

    1. Haoyu Wang Avatar
      Haoyu Wang

      Hello, lilymesfin
      Thank you so much for your insightful comments on my article. First I agree with your idea that TikTok has an obligation to credit the original creators. Second, when culturing online users without crossing the line of cultural appropriation, the rules behind this should follow the following aspects: 1. When users display or publicize cultural elements that do not belong to them, they should first learn their historical background, understand the purpose and meaning of a cultural symbol in its original culture, and avoid inappropriate use. 2. Respect the voice of the original culture, and cooperate with the original culture or seek the opinion of the original culture in commercial or other important purposes. 3. When users use cultural elements of others, check their own motives, whether it is appreciation and respect for the culture, or for profit. As for immunity, I think usually no one has immunity, but unless it is a case of cultural integration or artistic expression, I think this matter needs to be analyzed on a case-by-case basis. I love the examples you showed me of Rihanna and Beyonce, both of whom have worked for social justice and to advance the interests of marginalized groups, and they are great. To judge whether their behavior constitutes cultural appropriation, I think it should be evaluated from multiple perspectives such as intent and the culture they represent. As for Charlie D ‘Amelio, her use of specific cultural elements without in-depth knowledge of and respect for these cultural contexts can be considered cultural appropriation, but this is not biased, but based on her role in cultural expression and her assessment of social and cultural influence.

      1. lilymesfin Avatar
        lilymesfin

        Hey Hayou,

        I appreciate you detailing insights into the rules and considerations surrounding cultural appreciation and appropriation online.

        I guess no one is immune as you’ve mentioned, and a case-by-case anaylsis is necessary before considering someone appropriating vs appreciating.

        I think we can both agree that regardless of who is in the hot seat the principles of knowledge, intent and respect remain the centre of consideration. Cultural diversity on social media platforms should be encouraged though! I guess this topic is one of its challenges, and hopefully people become more aware of it to avoid disrespecting cultural traditions.

  7. Poppy_Hornby Avatar
    Poppy_Hornby

    Hello Haoyu,

    I have enjoyed reading your conference paper.
    “Today’s social media is not only a space for human rights struggles to exercise freedom of expression and record evidence of rights violations, but also a space for the suppression of power.” This is a direct quote from your conference paper that really stood out to me. How can social media continue to be used as a tool of expression against human rights issues and oppression without violating strict AI-operated moderating? When did Facebook introduce AI to help censor posts? I was unaware of this as I do not use Facebook regularly.

    Good luck and enjoy the rest of the conference,
    Poppy.

    1. Haoyu Wang Avatar
      Haoyu Wang

      Hello, Poppy.
      I think you raise a very good question, and I think the key is to educate and raise awareness, first of all, so that users and content creators know what triggers moderation and how to get the message across without being censored. The second is the use of some specific symbols or metaphors, you can use more obscure or symbolic language and images to express their ideas.

  8. Syifa Isnaini Avatar
    Syifa Isnaini

    Hi Haoyu Wang,

    What a well-written paper! I like how you view social media as a space to grow awareness of cultural diversity. I agree that on social media, people can express their identity and represent their community without limitations.

    However, you also mention that there is a spot for cultural appropriation which I believe already happened many times both on social media and traditional media. I am not going to ask a question, but I will share my perspective on this. I think the line between representing cultural identity and cultural appropriation lies in the actor who delivers the content. As we know, in conventional media, it is very common that they try to portray a particular culture without consulting native people, which often brings up stereotypes instead of representations. I believe it works the same way on social media; only natives are allowed to represent their culture, especially if they produce humourous content.

    Do you think it makes sense? Or do you have another perspective on this?

    Looking forward to discussing with you.

    Regards,

    Syifa Isnaini

    1. Haoyu Wang Avatar
      Haoyu Wang

      Hello, Syifa,
      Thank you very much for your comments on my article, and I think you have provided a very critical idea. The question of who has the right to represent a culture is a complex one. When creators of content belong to the culture they are expressing, that expression is more likely to be seen as authentic and respectful of the original culture. Their own experiences and in-depth knowledge of their own cultural background give them a unique perspective that is important when it comes to conveying cultural details and nuances. So I agree with you and thank you for highlighting an important issue that needs constant attention and discussion.

  9. Ved Avatar
    Ved

    Hello. I completely agree that on social media, people can express their identity and represent their community. I really enjoy reading your paper

    1. Haoyu Wang Avatar
      Haoyu Wang

      Hello, Ved,
      Thank you very much for your comments on my article, if you have any ideas and questions, feel free to continue your comments.

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