Social Media Influencer Communities as a “Third Space”: Anna Paul’s Tik Tok Empire

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ABSTRACT

The popularisation of social media platforms has birthed of a new type of celebrity; Social Media Influencers (SMI’s). To maintain their popularity on expansive digital platforms with so much to offer, SMIs such as popular TikTok influencer Anna Paul must form and maintain nuanced digital communities that are regularly interacted with. Using Anna Paul’s TikTok community as a tool of assessment, this paper explores the idea of social media as a “Third Space”, emphasising how the digital platform facilitates a nuanced and reshaped notions of community.

INTRODUCTION
In considering traditional notions of community, one would most likely conjure an idea of a group of individuals that share a common interest or goal, forming a group around this. Perhaps a neighbourhood or parent teacher committee come to mind, something that exists through “real-world”. In a time where individuals within society seemingly cling to an idealised version of this “real” or traditional community (Hampton and Wellman, 2018), social networking sites have become platforms that are able to facilitate conversation and connection that is extremely alike to something that would exist traditionally, thanks to the rapid technological advancement of the post-web 2.0 digital landscape. Furthermore, different theorists have argued whether the social media platforms within the digital space could be considered a place that facilitated community that matched with that made in the real world. A particular theorist, Ray Oldenburg, is known for coining the concept of “third place” regarding places in which communities can be formed and thrive. Oldenburg (1999, as cited in McArthur and White, 2016) argues that the third place is one where individuals can gather outside of orthodox gathering places, such as home or work, to ultimately create new communities. To provide a way to define this new space for community building, a criterion was created by Oldenburg to measure whether a space offered key aspects such as:
“(1) neutral ground, (2) leveler, (3) conversation, (4) accessibility and accommodation, (5) regulars, (6) low profile, (7) playful mood, and (8) home away from home.” (Oldenburg, 1999, as cited in McArthur and White, 2016). Previous studies have presented arguments that have considered social media as a third place through measurement against Oldenburg’s criteria, such as Vaux and Langlais’ (2021) research into Facebook as a third place, that drew conclusions of the platform offering the primary components of a third place to create a space where its users can mold communities. Furthermore, with the ever-changing state of Social Media Platforms, new communities such as Social Media Influencer (SMI) communities, have become prevalent, with big names like Anna Paul, a TikTok star who offers video blogs of her daily life to fans, presenting updated examples of how Oldenburg’s ideas on the “Third Place” can be observed in social media communities. By drawing on Oldenburg’s ideas and “third place” criteria, this paper argues that social media platforms and networking sites act as a “third place” that can facilitate new community formats and functions, exploring this argument via Tik Tok social media influencer (SMI) communities and using popular SMI Anna Paul’s Tik Tok community as a lens to express such ideas.

THE SOCIAL MEDIA INFLUENCER

As the popularity of particular social networking sites is ever-changing, even applications such as Facebook, that Oldenburg’s “third space” criteria has been assessed against are now considered outdated platforms. However, despite the little research produced on the app, many elements of the “third space” can also been identified on TikTok in the communities it creates space for. The overnight sensation of an entertainment app has transformed many community practices and has popularised the SMI communities. in the digital landscape, SMIs have hastily risen to the status of a “traditional” celebrity with a community that the influencer themselves is at the core of. In a study regarding the acquisition of “celebrity capital” as a SMI, Brooks, Drenten and Piskorski argue that “SMIs are able to synergistically accrue celebrity capital from both content and community.” (2021). An argument such as Brooks, Drenten and Piskorski’s sheds light on how equally important the presence of community and their presence in the community themselves is for SMIs. Furthermore, it could be suggested based on their argument that, as content is equally as important to celebrity capital acquisition, an SMI will go out of their way to create content that is well received by the community they are at the core of. In Anna Paul’s TikTok community, she creates content that promotes a particular self-image, selling this branded self through the videos she posts within her fan community to ultimately bring the community together, such as a video posted in 2022 in which Paul (2022B) promotes an attitude of self-love to her community, and this is a persona that is carried throughout most of her content. Khamis, Ang and Welling (2016) provide an argument based around self-branding on social media, suggesting that it is a way of attaining fanbase, or community, as a strong personality can bring consumers to an SMI in the attention economy. Anna Paul has utilised the attention economy to create a self-brand, selling her brand to her community through interaction and content creation of a particular style and emotion. This way of community functioning is one that social media has facilitated. Furthermore, the examples of how Paul promotes herself within her community adhere to the criteria Oldenburg has theorized about and presents how social media is a third space through the fact that her self-branding encourages conversation in an accessible way to her community.

INFLUENCER FANDOMS & THEIR RELATIONSHIPS
Although an SMI is a public figure with a supporting fanbase, much like a traditional celebrity parasocial relationship, social media platforms assist in providing a levelled community for all that interact with the SMI, facilitating in the creation of the “reciprocal” parasocial relationship between the SMI and their community contributors. Social media platforms like TikTok offer members of a community an accessible and level playing ground to voice opinions on SMI’s and their perceived relationships with them, whether they be positive or negative. A study by Mardon, Cocker and Daunt (2023), in fact, highlights how negative parasocial relationships (SMI hate accounts, hate comments on influencer’s posts, etc.) can ultimately impact the self-branding of an SMI that can hold a community together through the tarnishing of their reputation. Regarding negative parasocial relationships that can alter the community perception of an SMI, Anna Paul constantly uses the comment reply tool to create new posts that reply to fans comments, especially those that shed negative light on her self-brand. Paul has previously posted videos that feature comments highlighting hate she receives around her personality, and whether she was good, in a very laid back, colloquial way, replying to ultimately her fans within the community that she is a person just like them (2022A). The aspect of reciprocation in these parasocial relationships comes from such tools Paul uses that the TikTok application provides SMIs and general users alike. TikTok, therefore, facilitates an augmented element in celebrity communities in which celebrities can be influenced to create content and shape themselves in a particular way by what fans say and do, using such tools to do so. It is clear through this example of how Anna and her community reciprocally interact with each other, both negatively and positively, that SMI communities are ones that exemplify that social media is considerably a third space for interaction, with Paul’s community interactions such as replying to fan comments to justify behaviours, creating a levelled space where all are equal, and amplifying particular community voices to pinpoint regulars that set the tone and vibe only confirming that social media platforms like TikTok are a space in which Oldenburg’s “third place” criteria is apparent. Paul’s TikTok interactions give rise to social media being able to be considered a third space, one where the content sharing tools that the digital platform provides allows members of a community can shape each other regardless of level of importance.

SMI SELF-BRANDING AND BRAND COMMUNITIES
Social media, when considered as a third space, assists in creating new communities that were not apparent before the popularisation of the digital space, such as SMI communities. However, social media also continues to assist the creation of new digitalised communities, Like SMI brand communities. To elaborate on this idea, SMI’s utilise self-branding in the process of creating reciprocal parasocial relationships. As previously discussed, Anna Paul’s self-branding is truly at the centre of the relationships formed around her within the community she has created on social media. Furthermore, in forming a self-brand and community around it full of seemingly reciprocated parasocial relationships, Paul has been able to create a sub-community within her initial fan community, a brand community. Anna Paul has utilised her ability on TikTok to interact with fans, other members in her community, to ultimately create a self-brand that all members of the community share interest in consuming – whether their consumption warrants a positive or negative community interaction. However, Paul (2023) has also created content for her community that uses her strong personal branding to, further, promote her own physical brand. The “Paullie” Skincare brand that she promotes through her community on social media not only provides a new sub-community within her existing one, but also is an example of how social media has facilitated the creation of new types of community that were not apparent in the traditional notions of community that are created in other spaces, like brand communities. In creating a community around the shared interest in her self-brand and utilising the TikTok application to branch this into encouraging support for a physical brand, Paul has ultimately harnessed the parasocial relationships created within her community for personal gain. Although the use of the space that one’s community resides in for personal gain may stray from Oldenburg’s ideas, the creation of sub-communities for uses, especially like brand communities in SMI communities only assists in highlighting how social media and the communities it facilitates represents a third space.

CONCLUSION
It could be argued that social media as a “third space” for community engagement is the only reason that communities like Anna Paul’s exist. Without the community functions that can only really be found and work in a particular way on social media; self-branding being core to community, reciprocated parasocial relationships that shape a SMI and the ability to use SMI micro-communities for personal gain in pairing these elements, Anna Paul’s community would fail to continue functioning the way it does currently. Furthermore, it could be considered that social media has blurred the lines between communities and networks in giving a levelled ground for those with different status to interact. So little research has been sought out into the many new functions of communities that exist within social media when considering it as a “third space”, and further research to lead to a greater support for Oldenburg’s theories in association to the digital landscape.


REFERENCES

Brooks, G., Drenten, J., & Piskorski, M. J. (2021). Influencer Celebrification: How Social Media Influencers Acquire Celebrity Capital. Journal of Advertising, 50(5), 528–547. https://doi.org/10.1080/00913367.2021.1977737

Hampton, K. N., & Wellman, B. (2018). Lost and Saved . . . Again: The Moral Panic about the Loss of Community Takes Hold of Social Media. Contemporary Sociology, 47(6), 643-651. https://doi.org/10.1177/0094306118805415

Khamis, S., Ang, L., & Welling, R. (2017). Self-branding, ‘micro-celebrity’ and the rise of Social Media Influencers. Celebrity Studies, 8(2), 191–208. https://doi.org/10.1080/19392397.2016.1218292

Mardon, R., Cocker, H., & Daunt, K. (2023). When parasocial relationships turn sour: social media influencers, eroded and exploitative intimacies, and anti-fan communities. Journal of Marketing Management, 39(11–12), 1132–1162. https://doi.org/10.1080/0267257X.2022.2149609

McArthur, J., & White, A. F. (2016). Twitter chats as third places: Conceptualizing a digital gathering site. Social Media + Society, 2(3), 205630511666585. https://doi.org/10.1177/2056305116665857

Paul, A. [@anna..paull]. (2022A) “Replying to @estella ❤︎ TIKTOK PLS😭”.TikTok. https://www.tiktok.com/@anna..paull/video/7145828315838827777?is_from_webapp=1&sender_device=pc&web_id=7356584433028531713

 

Paul, A. [@anna..paull]. (2022B) “Self love advice from Anna 💗🫶🏻”. TikTok. https://www.tiktok.com/@anna..paull/video/7169513709805653250?is_from_webapp=1&sender_device=pc&web_id=7356584433028531713

 

Paul, A. [@paullieskin]. (2023) “Paullie FINALLY restocks 9am this Sunday 15th October AEST 👏👏👏 Check out the website now #paullie #paullieskin”.TikTok.https://www.tiktok.com/@paullieskin/video/7289331252866436360?is_from_webapp=1&sender_device=pc&web_id=7356584433028531713

 

Vaux, D., & Langlais, M. (2021). An Update of Third Place Theory: Evolving Third Place Characteristics Represented in Facebook. International Journal of Technology and Human Interaction, 17(4), 117-130. https://doi.org/10.4018/IJTHI.2021100107


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Comments

12 responses to “Social Media Influencer Communities as a “Third Space”: Anna Paul’s Tik Tok Empire”

  1. El Ashcroft Avatar
    El Ashcroft

    Hi Jenaya

    Interesting read. Anna has certainly built a community around herself. Your paper discusses her success in building a TikTok community but out of interest I googled her and found she has an OnlyFans account, do you think this could have helped build her TikTok community or do you think her TikTok community helped her build an OnlyFans community?

    Your discussion about negative parasocial relationships was interesting, it is sad that this is an issue. It is nice to read that Anna takes the time to create posts to reply to fans and keep a connection with them going. I’m interested though to know if the fans interact with each other, or do they only interact with Anna?

    If you wouldn’t mind could you take a look at my paper? https://networkconference.netstudies.org/2024/onsc/3578/how-yes-and-no-supporters-used-social-media-to-influence-the-indigenous-voice-to-parliament-vote/

    1. jenayahackett Avatar
      jenayahackett

      Thank you for your comment, El!

      Great question about Anna’s TikTok and OnlyFans communities. In the past, Anna has never been afraid to openly speak about her OnlyFans content within her TikTok community, and I feel as if this choice is once that has allowed for the two communities to intertwine! Anna tends to utilise her OnlyFans content creation as a part of her self-branding on TikTok! (for example: https://www.tiktok.com/@anna..paull/video/7225175592147094802?is_from_webapp=1&sender_device=pc&web_id=7356584433028531713)
      Furthermore, you will find that a lot of her fans on TikTok have purchased an OnlyFans subscription. (see this TikTok: https://www.tiktok.com/@lilhudyd/video/7186885983307107626?is_from_webapp=1&sender_device=pc&web_id=7356584433028531713 )
      I feel as if Anna’s community, despite being primarily based on TikTok, really presents how social media has opened up opportunity for singular communities across multiple “spaces” (different SM platforms). I feel it would be a great topic to look into more in the future.

      Another great question about the interactions within Anna’s community! Many fans of Anna are given the opportunity to interact through TikTok’s many sharing functions built into the platform, e.g. Commenting, Liking, reposting and stitching other members of fanbase’s content. Furthermore, Anna also utilises tools such as comment stitching to reply to her Fans’ comments (their interactions) in her videos!

      Again, thank you so much for such an interesting comment! I look forward to sharing my thoughts on your paper, El!

      1. El Ashcroft Avatar
        El Ashcroft

        That’s interesting that Anna tends to utilise her OnlyFans content creation as a part of her self-branding on TikTok! OnlyFans can be such a contentious thing given that many people see it as dis-empowering. It’s nice to know that Anna’s community don’t see it this way as it is after all just a job like any other.

        1. jenayahackett Avatar
          jenayahackett

          I agree that it is great to see empowering conversations being had around sex work as a profession! Of course, there will always be a negative outlook on the topic – Many of the negative parasocial relationships formed in Anna’s community are between herself and members that spread hate about her profession. However, the way Anna continues to be open about the subject within her community is a game-changer for the digital sex work profession.

          Thank you for your continued interest, El!

  2. annaconwayyy Avatar
    annaconwayyy

    Hey jenaya,

    Your paper caught my eye and was fun to read. I definitely agree that Anna Paul has built an empire on TikTok. Do you think her being authentic and being transparent about OnlyFans has contributed to this. Additionally, do you think she has she change the narrative about sex workers through her videos as she has strong community.

    Would love to hear your thoughts.

    1. jenayahackett Avatar
      jenayahackett

      Hey Anna! Thanks for your comment!

      I believe the transparency Anna Paul provides around her OnlyFans account has definitely contributed to the empire she has built on TikTok. By mentioning her sex work in her content so casually, I feel as if Anna has created quite an authentic online identity that lets her TikTok community thrive!
      Her openness on the topic has created a community that encourages body positivity and lessens the stigma of sex work as work through open conversation on the platform. While this conversation is often facilitated by comment sections on Anna’s posts, Anna also participates in the community conversation by stitching comments on the topic to create new content! I think this community dynamic is really interesting, and is a great example of a shift to casual conversations around sex work.

      Thank you again, Anna!

  3. Poppy Maxwell Avatar
    Poppy Maxwell

    Hi Jenaya,

    This was an interesting read, and I specifically love the use of Anna Paul as an example – she has such a large, loyal following in her SMI community. Your paper makes me wonder if there are limits when sharing the branded self through social media. I recently saw a TikTok (https://www.tiktok.com/@outspoken_the_podcast/video/7364549894297652497?lang=en) where the Outspoken Podcast discusses how an influencer felt she had to address mass speculation about what had happened to her family’s dog. I think this shows how problematic the impacts of para-social relationships can be for influencers, as suddenly their whole lives have to be on display, being questioned and commented on. Do you think that if someone chooses to brand themselves online, everyone has a right to know everything, or should there be limits?

    I’ve also discussed para-social relationships in my own paper, but have focussed on communities on Instagram. I’d love it if you gave it a read and a comment if you have the time – https://networkconference.netstudies.org/2024/csm/3323/how-instagram-has-become-a-driving-force-in-the-changing-dynamic-of-friendships-among-generation-z/#comment-3549

    Good luck with the rest of the conference!
    Best, Poppy

    1. jenayahackett Avatar
      jenayahackett

      Hi Poppy, what a great comment!

      Thank you for sharing the Outspoken podcast with me. That TikTok is a great example ofn the discussion that should be had on fan expectations formed due to Parasocial relationships! I think that when someone chooses to brand themselves online, they have the right to limit what elements they include in their digital person. However, parasocial relationships have now added another element to self branding. Influencers must consider how the consumers and fans that interact with them will use the information themlselves.

      I didn’t get the chance to touch on it in my paper, but I feel like fan expectations around influencer transparency can lead to the creation of negative Parasocial relationships. Using Anna as an example, sometimes the influencer has failed to give reasoning behind particular actions and life choices to her community on TikTok. When Anna was recently accused of neglecting her Father by another SMI, fans (and trolls) used comments, stitched posts and hashtags to push Anna to give the community answers. When this push went unanswered, many community members shared content throughout the community that insinuated quite a negative feeling for Anna.

      I feel as if this overarching expectation of everyone in a community having a right to all of an SMI’s personal information, although damaging for the SMI, is the disturbing reality that comes with branding yourself online.

      Thank you so much for your interest, Poppy! I look forward to reading your paper myself.
      Jenaya

      1. Poppy Maxwell Avatar
        Poppy Maxwell

        Yes, I completely agree with you. I think influencers need to think about their boundaries in sharing online, and make sure that they make these clear for themselves, and also for their audiences. Yes, a very interesting example from Anna Paul’s recent online life too, I hadn’t heard about that. It must be a strange thing, feeling like you owe the world answers about your own personal life!

        Nice to chat,
        Poppy

  4. Poppy_Hornby Avatar
    Poppy_Hornby

    Hello Jenaya,

    I enjoyed reading your conference paper.

    Anna Paul’s following is certainly a large community. Fandom is a very interesting topic, especially nowadays when anyone can go viral on TikTok or other social media accounts.

    What are your thoughts on Anna Pauls’s skincare line “Paulie”, and how could cancel culture affect this? I have recently seen videos on my TikTok For You Page of fans throwing away her products after Sexual Assault allegations against her brother have resurfaced. Do you think that cancel culture will affect Anna even with such a large tribe of loyal followers?

    I would enjoy hearing your thoughts on this,
    Poppy Hornby.

    1. jenayahackett Avatar
      jenayahackett

      Hey Poppy,

      Thanks for taking the time to read my paper!

      Fandom is such an interesting topic to look into, especially when factoring exactly how social media has reshaped fan culture.

      I have recently seen some of the backlash Anna has received for her skincare brand due to the allegations against her brother.
      I feel as if the act of community members filming themselves destroying products of Anna’s to “cancel” her can still be seen as community interaction. I find cancel culture itself to be a product of the negative Parasocial relationships that are formed in some online communities.
      When SMI’s such as Anna refuse to answer or entertain rumours that can be personally damaging, the people within a community end up having a great deal of power over how an SMI’s online self-brand is perceived. “Trolls” who share negative information on social media communities are presented with the opportunity to reach a greater deal of people at a much faster pace. This information sharing can easily hinder the positive relationships that people have with SMI’s Like Anna currently.
      Therefore, even with such a large tribe of followers within her Tiktok community, I believe the negative comments and content that surround the matter of Anna’s brother could have detrimental effects on Anna and her brand “Paullie”.

      I appreciate your interest, Poppy!

      Thanks,
      Jenaya

  5. Shani.Wilbers Avatar
    Shani.Wilbers

    Hi Jenaya,

    Your paper was a very interesting read and I found your insight surrounding Anna Paul and her following to be really interesting.

    In your paper you mention that negative parasocial relationships can influence the self promotion of social media influencers and can tarnish their reputation and that Anna Paul has used the comment section on TikTok to reply to hate comments. Do you think that Anna Paul might only be replying to these comments in order to gain sympathy from her dedicated fan base and receive more views/likes as a result?

    I’m also curious to know what your thoughts are on the recent drama between Veruca Salt and Anna Paul and whether you think the parasocial relationships that exist between fans and influencers is the driving force behind internet drama gaining so much attention?

    Shani

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