Facebook is increasingly providing a broad range of financial services to their users directly or by partners, promoting a future to our modern community.

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Abstract:

Facebook as a social media, is transforming the relationship between banking system and the internet in a significant ways. People as a community are escaping the traditional manoeuvre to give birth to a modern era under the control of a technological determinism, without limitation, from new technologies collaborating with Facebook as the main leader of worldwide used software they are providing an array of facilities towards online banking system and advertising. Bringing a whole new venue to our social community can it, some schorlar articles argued that technological determinism can be representing the end of the community itself. Every change in history has its major pros and cons however, this paper strongly agrees with the social change and looking forward to a more hybrid structure to decipher the technical and traditional disadvantages it can face for a better evolution towards a new community. 

Keywords: Facebook, Financials services, technical determinism, social media, marketplace, digital connectivity, network individualism, hybrid community

 

Introduction:

People as a community are escaping the traditional manoeuvre to give birth to a modern era under the control of a technological determinism. Several scholarly articles argues that the rise of technology will alter the way we communicate as a community. Alvin Toffler (1970) argued that the rise of computers would extend human mobility to the point that community would collapse. Recent studies and opinions diverge through the fact that we are altering through the meta modernity without having in fact a loss of community structure. Social media as Facebook has become so much part of our life that international companies have started to greatly put emphasis on a way to exploit its full potential vis a vis their customers. Li, F., Larimo, J., & Leonidou, L. C. (2021). The new emerging technologies are using social media as Facebook data to help people to get quick access over banking facilities are credit card, transfer for marketplace and many more. It is clearly an option to argue that Facebook to be the bank of tomorrow, the financial services provided are bringing a whole new venue to the social community without for instance, changing its structure.  

 

Meta modernism:

e are in age of meta modernism as stated by Keith N. Hampton (2015), a more hybrid structure where the technologies of the modern time are decreasing the aspect of time and space constraints to increase potential mobility. In other words, Facebook as a social media with a rate of 1550 millions of users as described in November 2015 by the world economic forum Richard Eldridge (April 6, 2016), has been taking over by some strong business company to be involve in a market penetration or vis a vis some companies to started break the traditional boundaries and begin to embrace the liquid modernity aspects as for instance, to promote persuasive awareness. On example of this integration on our local market will be listed as the Juice application by the Mauritius Commercial Bank. Le Mauricien (20 September, 2014) The commercial bank followed the technological westernism has open the door to an application linked on several social media as Facebook for users and consumers to be able to take part into secure transaction online that is, to transfer money more securely, provide more information about users but more importantly to establish a connection with a community on such a base to refine the structure of a community and network diversity that is to make visible the technological resources at our disposal.  โ€œFacebook platform as a digital marketing tool in an online marketplace that is now increasingly developโ€. Piranda, D. R., Sinaga, D. Z., & Putri, E. E. (2022)The marketplace establish by Facebook create a sense of modern community that put more emphasis on post industrialism form as for instance, if you are into car parts more than anything else on Facebook you will start to be link with articles that suits you and attract more of your attention, leading to the buying and trading of parts in that sense using mainly internet banking system proposed by the commercial bank locally that is, Juice. This proposes an aspect for customer service and mode of secure payments for customer and social media users. This brings out an array of advantages to the users, the development of the country and in addition, the bank itself. Firstly, this move has distantly reduced the customer service in the local branch of the commercial bank, the modernism brings people to use more of the application for their queries, a way to process the online banking and efficient way to process the applications. The technical determinism has boost local bank as the commercial bank to find new ways of business model pushing their integration towards a network diversity, Juice have created several options as for instance, providing loan online called a personal loan that is providing your documents online and the approval via your email, lenders are using the application as to gather their information to credit rate applicants. Jean Claude Le Roi (27 Janvier 2024). โ€˜Juice Mwaโ€™ is a new option that allow users of the application to contribute their funds on one and only account that is the one who pays for the diner for example, such options help each and everone to reunite and facilitates bonds of social community. The acceleration of mobility may represent a shift from modernity to late modernity (Giddens, 199) but does not represent a fundamental change to the structure of community, this sustains the point stating that recent technologies enable persistent contact by allowing people to keep contact overtime. Hampton 2016.  

 

Secure database:

The biggest challenge is to maintain security standards and customers knowing that their private information is secure, knowing that every data stored is keep on the deep web linked to social media as Facebook. โ€œThe Deep Web has long been acknowledged to be a major source of structured data on the web, and hence accessing Deep-Web content has long been a problem of interest in the data management community.โ€ Madhavan, J., Afanasiev, L., Antova, L., & Halevy, A. (2009)Not qualified of being mysterious or spooky the deep web is composed of 90% of the internet we are surfing every day, things life scientific research, medical reports, private communications and financial private information are being stored on servers linked together, being mostly mundane and hidden behind loginโ€™s servers and security paths now, the dark web, it is a different kind of story. Composed of 6% of the internet this place is considered to have all the illegal aspect of it, counterfeit email bank account and how to hack nearly every system as people being able to crack code and so on and so forth as stated in the article Chertoff, M. (2017). Scholar articles argues that the time is here for a complete extension of the social forces as the financial services offered in this case that will, restructured the social relationships as a result of urban industrialism engaging in an increase in mobility however, that increase in time and space is giving also the opportunity for dark forces to act against the system. As said previously, application system as Juice who works directly with social media as Facebook to be able to facilitate customers through various paths can lead to privacy to be violated in case of information leaked, deep web can be accessed through various ways for hackers, they might be handling your full card number and information about it will be used to purchase items online for example as it is required to have only the full card number and the CVV at the back of the card, information which are stored by the bank and also shared for payments method online on the Facebook marketplace. Alvin Toffler (1970) argued that the rise of computers would extend human mobility to the point that community would collapse. If we tend to see the progression and this aspects of the technological aspects as seen above, we will see this article by Alvin Toffler predicative, however, I argue that the internet have an array of disadvantages but it can be compared to every single ideas that has ever emerged on our planet it is not perfect. Dotson (2017) argues that too much weight in terms of opinion is put on the technological determinism, that new opportunity can be created out of it. In the early 20โ€™s online banking has implement the PayPal assurance that is, customers and users can report a fraud system done on their card for online transaction and such case will be checked through a board or by international companies as Master Card and Visa or Amex Lowry, P. B., Wells, T. M., Moody, G. D., Humphreys, S., & Kettles, D. (2006). local commercial bank has a special team that supervise fraud cases online and advise how to prevent or also to rule their cases and refund the client back, the section is called Chargeback To sum up, even with the liquid modernism aspect, increased persuasive awareness companies will always do their best in terms of security to protect their customers and new options will be provided.  

 

A shift in modernity:

โ€œThe acceleration of mobility may represent a shift from modernity to late modernity (Giddens, 1991) but does not represent a fundamental change to the structure of community.โ€ 2020 represents a strong turn in the acceleration of mobility concerning the financial services as the world was hit by a global pandemic named Covid-19, bringing consciousness that traditional realm of community urge to be broken as the space of places, interaction would be much different. Castells M. (1996). Social media as Facebook is well known allow higher levels of time and space instantiation, not well seen by some, they argued that a relationship freed from the constraints of time and space (Harvey, 1990) would lead them to a annihilation of the structure of the community. However, during that time the society as we all knew it has found one single chance to found a way to live, numerically as the only way that the World Health Organisation has found on a first view to help to reduce the cases worldwide was to limit the transmission of SARS-CoV-2 virus by imitating the movement of one another under which we may have believed in a complete extinction of our community. Although, network diversity who was criticized by some scholarly text was one of our main weapons against the pandemic, the idea of new financial services, as it transcends the idea of urban industrial community as to reduce time and space as to create new bonds mode of payment without even the need to get out of our house was a symbol of increase in mobility. The making of an hybrid structure was forced by the global pandemic proving to each and every civilian that lived through this fatidic period that the network diversity are indications that social media as Facebook through partners can strengthen relational closeness (Burke & Kraut, 2014) can also bring a large number of social ties and the emergence of new community as a structure.Covid-19 was an experience that has for instance, promote the online transactions to a new level and show how amazing new technologies in a liquid modernity can bring so many facilities for the population to act and to buy their things more securely and safely in terms of environment. 

 

Conclusion:

To conclude, we can verily assume that Facebook linked with partners concerning the financial services that we are up to expectations, without breaking up the chain of the community structure. It is argued that, financial services created in late modern era can result in a negative render for the older generation in an urban industrialisation community. On the other hand, we can see that it can create a bond vis a vis grandchild to their grandparents and link lives. (Siibak & Tamme, 2013). The cost of caring is an essential pillar of the community, and it can visibly be touched even in the modern era, proving the world that even during the liquid modernity the chances are really low, not to say impossible that we can lost the structure of our community through technological determinism. 

References:

Bauman Z. (2000). Liquid modernity. Cambridge, MA: Polity Press. 

Burke M., Kraut R. (2014, April). Growing closer on Facebook: Changes in tie strength through social network site use. Paper presented at the ACM CHI Conference on Human Factors in Computing Systems, Toronto, Ontario, Canada. 

Castells M. (1976). Theory and ideology in urban sociology. In Pickvance C. (Ed.), Urban sociology (pp. 60-84). London, England: Tavistock. 

Chertoff, M. (2017). A public policy perspective of the Dark Web. Journal of Cyber Policy, 2(1), 26-38. 

 Dotson, Taylor. 2017. Technically Together: Reconsidering Community in a Networked World. 

Cambridge, MA: MIT Press. 

Harvey D. (1990). The condition of postmodernity: An enquiry into the origins of cultural change. Cambridge, MA: Blackwell. 

 Lowry, P. B., Wells, T. M., Moody, G. D., Humphreys, S., & Kettles, D. (2006). Online payment gateways used to facilitate e-commerce transactions and improve risk management. Communications of the Association for Information Systems (CAIS), 17(6), 1-48. 

 Madhavan, J., Afanasiev, L., Antova, L., & Halevy, A. (2009). Harnessing the deep web: Present and future. arXiv preprint arXiv:0909.1785. 

 Hampton, K. N. (2016). Persistent and Pervasive Community: New Communication Technologies and the Future of Community. American Behavioral Scientist, 60(1), 101-124. https://doi.org/10.1177/0002764215601714 

 Jean, C, L,R (2024) Lโ€™utilisation de MCB Juice et des cartes en forte progressionhttps://www.lemauricien.com/actualites/societe/mcb-service-juice-desormais-gratuit/55862/ 

 Li, F., Larimo, J., & Leonidou, L. C. (2021). Social media marketing strategy: definition, conceptualization, taxonomy, validation, and future agenda. Journal of the Academy of Marketing Science, 49, 51-70. 

 Piranda, D. R., Sinaga, D. Z., & Putri, E. E. (2022). Online Marketing Strategy In Facebook Marketplace As A Digital Marketing Tool. Journal of Humanities, Social Sciences and Business, 1(3), 1-8. 

Siibak A., Tamme V. (2013). Who introduced granny to Facebook? An exploration of everyday family interactions in web-based communication environments. Northern Lights: Film & Media Studies Yearbook, 11, 71-89. 

Toffler, A. (1970). Future shock, 1970. Sydney. Pan. 

 


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13 responses to “Facebook is increasingly providing a broad range of financial services to their users directly or by partners, promoting a future to our modern community.”

  1. Nemat Almonjed Avatar
    Nemat Almonjed

    Hi 19965046,

    In my opinion, your paper explores in a fascinating manner how Facebook’s services act as a link between the banking and social networking industries. In the upcoming years, I’m curious how we are creating or destroying contemporary communities. I like how you delves into the concept of meta modernism, painting a picture of a hybrid structure. The example providedโ€“ such as the Mauritius Commercial Bankโ€™s adoption of Juice โ€“ indicate a more interoperable financial architecture.

    You bring out a personal touch by quoting authors like Alvin Toffler and Manuel Castells, which in turn helps to explain the larger sociological consequences of Facebookโ€™s construction of community.

    1. Yohann Sinien Avatar
      Yohann Sinien

      Hi Nemat,

      Thank you for your reply.
      It is crazy how from each other opinions can differs and sum up all together to bring such advantageous aspect of the conference.
      Concerning my paper, it was essential for me to show each other how Facebook as a social media has evolved in something bigger than just a communication forum. Have you ever tried to sell something on the marketplace and end up in doing the transaction via Internet banking system?
      In addition, kindly link your paper under the comment section I would love to have a look at yours and debate about it.
      Regards,
      Yohann.

      1. Nemat Almonjed Avatar
        Nemat Almonjed

        Hi Yohann,

        Yes, I did sell and buy something on facebook marketplace, and pay online. Actually, it was a scary experience for me as first time, you know the seller/buyer may disapear after the transaction! But thankfully it goes well.

        if you are interested, and still have time this is my paper:

        https://networkconference.netstudies.org/2024/csm/4175/social-medias-impact-on-collaborative-learning-communities-unveiling-the-potential-and-challenges/#comment-4308

        Thanks

  2. AmnaB Avatar
    AmnaB

    Hi,

    I really liked reading your paper since it was written in such a way that one could not help thinking critically about the inter-relationship between Facebook (finance), and community intercourse in a digital environment. I found the teaching of technological determinism concepts, its social ramifications and how it combines both the merits and risks of the technological advancement to be quite educational. Through the course of the paper you very precisely reveal how the metamodern formally changed the structure of society.

    My question is; what do you propose will be the measures that must be put in place to attain security standards for internet banking linked to social media systems like Facebook? What measures can be taken by financial institutions for safeguarding the privacy and security of customers concerning their sensitive information in this lightly connected concrete jungle?

    I would also highly appreciate if you could read my paper and provide some feedback. https://networkconference.netstudies.org/2024/csm/3527/impact-of-social-media-on-our-real-life-social-skills/

    Kind Regards,
    Amna

    1. Yohann Sinien Avatar
      Yohann Sinien

      Hi,

      Thank you for your time and reply.
      Sometimes we do used Facebook as explained above in terms of the marketplace without even realising the risk it involves, financial risks.

      For your first question, I would encourage programers to activate a path where only internet banking system with use of paypal card to do every single transaction some clear example will be Ebay, for instance Ebay encourages to use a Paypal card for every platform Visa, Amex or MasterCard as to increase the risks of assurance if the products is defective or it’s a fraud, the liability will be driven towards your bank and refund would be instantly done. This type of security must be implemented vis the social media platform.
      Measures to keep information safe on the internet are very limited as explain in the paper, the deep web is so full of information that can be decipher by the dark web that it is nearly impossible to limit the data breach. I really do hope that we could decipher or find a solution towards this.
      Thank you for your time and comment,
      If you have further questions i’ll be here to provide sufficient information.
      I am looking forward to see your paper.
      Regards,
      Yohann.

  3. Joel Avatar
    Joel

    Hello Yohann!

    I might not be very fluent in finance language but you sure know how to stand your ground and explain why Facebook might be of primordial use in our communities, especially in a near future. However, I disagree with you as you probably meant Meta, not Facebook in itself because, if I am not wrong, this platform is like a sinking ship that has been declining in popularity in recent times. Thus meaning that its future is… kind of bleak. However, I might be wrong and I would gladly receive your counter-arguments. With that in mind, I wondered aren’t there alternative platforms that might be more promising than facebook? I understand that Mauritian banks rely on this platform because of the high number of Facebook users in Mauritius but how long will this “cooperation” last?

    Looking forward to your reply!

    Regards,

    Joel

    1. Yohann Sinien Avatar
      Yohann Sinien

      Hi Joel,

      Thank you for your respond vis a vis my paper.
      We tend to use other social platforms as WhatsApp, Instagram as the Alpha generation is more centered towards content creation than news media. The thing is with Mr Zuckerberg being the owner of Instagram and WhatsApp both leading the mostly used social media worldwide. The emergence of the technological determinism start with Facebook as mentioned with Meta they are welcoming one of the first VR and AR use for a social media, I strongly think that Facebook will remain one of the mostly used longer to let the financial services implementing new ways of buying and selling. In addition, there are also rumours coming along that Facebook will be using a new algorithm to switch from communications to content creation with AR, nothing concrete but if there is something am pretty sure, technical change is no innocent and if there is no evolution, one can transform into traditional very rapidly.
      What makes you conclude that Facebook is a sinking boat personally speaking?
      Regards,
      Yohann.

      1. Joel Avatar
        Joel

        Thank you for answering my concerns.

        Well, I do believe that Facebook still has a lot of users in developing countries, especially in the Southern hemisphere where other alternatives such as Reddit, Whatsapp, Instagram or Snapchat are not really used by the majority of the population since they are not as accessible as Facebook. Matter of fact, in my country, Facebook still remains the most used social media platform. However, in 1st world countries, it has already been supplanted and slowly abandoned because of concerns such as privacy, the platform being labelled as “for old people” and left because of its annoying contents.

        I mean, I opened Facebook recently, and was amazed at how catastrophic it became: scam messages, old people complaining, ads upon ads (this is fitting for every platforms to be fair), terrible videos trying to teach me how to be a better person, fake news article about the end of the world, rewritten historical events disguised as facts… and invitations from people I have never met in my life. What else can I add? It becomes obsolete and even the older generation in my country and surroundings, is trying to move into instagram.

        I mean, it is a matter of time before it becomes replaced by other platforms that are more trendy, because nothing stays eternal, especially on the volatile landscape that the Internet is. The trendiest social media platforms by now, Tiktok and Instagram, will follow the same path too. Otherwise, as long as facebook remains accessible in developing countries, people there will still use the platform. As well as companies who know that their audience are still on that platform. But in other countries, such as the US, India or the UK, Facebook has already sunk. To support my arguments, here are few articles:

        https://www.aljazeera.com/features/2023/5/9/facebook-has-3-billion-users-but-younger-users-quitting-platform

        https://www.frontiersin.org/journals/psychology/articles/10.3389/fpsyg.2020.01497/full

        https://theconversation.com/why-people-leave-facebook-and-what-it-tells-us-about-the-future-of-social-media-128952

        1. Yohann Sinien Avatar
          Yohann Sinien

          Hi Joel,

          Being one of the last reply of this conference I find an amazing sense of participation from your side.
          Coming up with your arguments, Facebook have been the epicenter of social media platforms for years not being a content creator, they have provided a strong way to the digital realm and technical determinism which contributed to create a new form of community more structured.
          This is surely the case that mobility will increase as a matter of fact that social change has always been tied to technical change.
          However, one single fact that makes me believe that Facebook will remain up to date is as you mention the threat it represents to privacy. Facebook has the largest information and users still in 2024 worldwide as referred to PETER GRATTON (March 2924). Arguably the world’s most popular social media network with more than two billion monthly active users worldwide, Facebook stores enormous amounts of user data, making it a massive data wonderland and that will certainly bring investors like financial company as referred to my paper to invest more in this social media than content creation platform as TikTok.
          Now, it is true that nothing is eternal. However, being the owner as mentioned previously of WhatsApp and Instagram, we can see a more versatile version of Facebook merging with each other platform hypothetically to see a more modern version of it, but I am pretty sure that
          Mr Zuckerberg is mostly aware of the rise of unban industrialism and that expansion will be a sure thing for his major social platform to be overcome by historical limitation.
          In addition, we may see advertising and all sort of stuff impacting more on Facebook as hackers eventually know that they have the most of the dada collectivity and private information about users, which is a clear signs that they are still the number one even with the acceleration of mobility.
          Thank you for your comment Joel.
          Regards,
          Yohann.https://www.investopedia.com/articles/company-insights/070216/what-facebooks-advantage-over-other-social-media-fb.asp

  4. Cedric Li Avatar
    Cedric Li

    Hi Yohann, really enjoyed reading your paper about how Facebook is starting to adapt itself to the modern era of partnership and providing financial services via online interaction. Your paper taught me quite some interesting aspects of Facebook’s platform and how it’s being used for payment and transactions. Although am not a huge fan of online payment and transactions due to its exposure to hackers and people with bad intentions like scammers. Are there any security measures that could be implemented so that it is safer for both the user and the platform to interact safely?

    Another question that I may ask is, do you think prmoting all transactions such as payments or trade via the use of online platform similar to paying bills through Juice, especially in the context of Mauritius where the majority of its people are seniors and aren’t used with this style of transaction leading to complication interactions?

    1. Yohann Sinien Avatar
      Yohann Sinien

      Hi Cedric,

      Thank you for your reply.
      My pleasure to see that my paper has shown to you some technological aspects vis a vis the social platform indicated.
      I respect your opinion also knowing that it is quite risky to stored information alongside such cases of breach of information through hackers and so on, however, the commercial bank itself have come up with a fraud unit where every single transaction.That is, in between we also have a chargeback team that check up on every online cases ingoing and outgoing and if needed refund the client for fraud cases online with use of paypal cards. Transactions one marketplace needs to be done also via Paypal to be safer, and action towards the safety of transactions via Juice will soon be implemented I thing in the future due to high demand.
      Concerning our ageing community, it is part of the mobility, every traditional realm has to come with evolution and learning. As refered to this articles. Change in nature of community
      People are able to escape the control of tradition and hierarchy and maneuve around the insularity of echo chambers and the constraints of primordial filter bubbles. (Dubois and Blank 2018).
      Thanking you for you time.
      Regards,
      Yohann.

  5. Coralie Avatar
    Coralie

    Hi Yohann,

    Your paper is really interesting and offers valuable insights into the evolving landscape of community relationships in the face of technological advancements.

    But what do you think on how recent technological advancements, particularly in the world of social media and online banking, impact the structure and dynamics of community interactions, and what measures can be taken to ensure the security and privacy of users’ personal information in this digital landscape?

    I would be grateful if you read and comment my paper.

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