An influencer’s impact on the blurring line between online and offline identity.

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Abstract

This paper argues whether influencers impact the blurring line between online and offline identity. The looks at the influencer as being a job and not only a hobby as it is now remunerated. The influencers sincerity about their own identity and the community they create around themselves and whether or not it is genuine or for profit only. These influencers maximize on the fact that users do not protect their privacy and are willing and open to sharing their identities online. That is because users want to interact with people within their filter bubble and negotiate and express their identities around the influencers within.

 

Social media is the place to be in the 21st century. Every aspect of daily life can be linked back to social media. From bloggers to vloggers, professional or amateur, anyone can immerse themselves or share about their life on social media platforms nowadays. Tik Tok is that social media nowadays, with content creators, influencers and random people posting real time events and life experiences. Kruse et al (2018) argue that social media sites are present favorable conditions to be considered part of the public sphere, from its accessibility to its unlimited access to information and protected participation. Social media is the revitalization of public spere as users challenge things, share their opinions and alternative perspective. The above suggest that online reality is as real as offline reality with people contributing to public discussion online. This online public sphere happens as people engage with each other as they would in reality. They communicate on social media in the same persona they are offline. Andreouli (2010) claims that identities are negotiated by individuals to navigate and structure their social world. Andreouli (2010) argues that people base their identity on social representations that they negotiate based on their experiences and reconstruction of the social representations. Most of these discussions happen around influencers, influencers are according to Oxford dictionary “ people or thing that influences somebody/something, especially a person with the ability to influence potential buyers of a product or service by recommending it on social media”. This influence does not stop to convincing people to buy products and services, but they can also influence people’s identity as they are the social representatives of different groups of people online, thus being able to affect both online and offline as their success is based off the community they created around them.

 

Social media influencers established themselves by sharing their interests and opinions on different platforms and became popular, to the point of being called micro stars or social media celebrities. Their strong online identity impact those of their followers which led brands to associate with them to promote products and services (Hudders et al. 2021). Since influencers already have a community of people around them sharing same interest, and opinions, finding someone that fits one’s brand image is the quickest way to reach the target market. Hudders et al. (2021) further argue citing Stern (1994) that persona is part of what companies look for while advertising and choose celebrities and influencers as they not only act as a spokesperson for the brand but also advertise the product with a creative freedom on their platforms. Since influencers already have a well established online identity that attract people to them, leaving them to advertise products in their own way to people who share the same belief system is the easy way to reach customers. This target audience are made of people who project their offline identity in their online reality to participate or engage with content from a community they are comfortable with. Their real identity thus directly being connected to their online identity.

 

But, if those influencers are only projecting an image to make sale as being an influencer is a job (Abidin, 2021), are they really sharing their identity and are people interacting with them really blurring the line between their online and offline identity? In a study called ‘below the radar’, Abidin (2021) found that influencers navigate social media to receive high exposure online but also be under exposed in their offline life. In this case Indonesia, Malaysian and Thai influencers build an online persona who interact and create emotional attachment to followers to create a sense of community and loyalty, just for them to buy products (Abidin, 2021). Abidin (2021) used the term ‘below the radar’ to portray the influencers use under-visibility to avoid being over exposed because society assume they use their platforms for publicity and attention. Influencers build their social media platforms and create a connection with users to profitable ends. Since the pandemic, social media such as Tik Tok has turned many into full time remunerated content creators and influencers. The community that was build based on shared interest during a hard time is now turned into something profitable. To stay on top of everchanging trends and rising influencers, others have to find ways to keep their followers loyal to their pages and content to be able to make profit from endorsements.

For these users however, the link between influencers and their community is real. Mostly because they were “relatable” and many stay out of loyalty to the influencer after they become social media celebrities as to them the relation between user and influencer is still present. Gündüz (2017) argues that social media is the most important platform as it is where we share experiences, and these platforms reflect our online and offline reality. This importance comes from the fact that people can explore, express and experiment with their identities. Gündüz (2017) further argues that it is the technological convergence and digitization that transformed traditional media to social media through web 2.0 that allows the make contact and sharing content with users whether known or unknown. Thus, the users connect their online and offline identity to experience this sense of community. Gündüz (2017) further argues that social media users look for people online with the same emotions, opinions and thoughts as them to connect thus creating a community of like-minded individuals. Users socialize in these virtual spaces in real time and express themselves freely. So, to users, their online identity is really based off their online identity and shared online under social media influencers communities they create around their online image.

 

Arfini et al. (2021) argue that people adjust their identities around context, and they are now adjusting around online communities. They claim that there are two questions that they have approached differently to define the contexts for exploring and constructing identity. The first is the characterization question which looks at the beliefs, values, character traits and desire of the person which is what an individual defines himself by. Arfini et al. (2021) argue that users choose which characteristics they choose to express online which calibrates algorithms to bring to them specific data as well as bringing their data to people of similar characters thus creating filter bubbles. These filter bubbles are based off their already existing values, belief system and interest, the reason users bring such personal characteristics of themselves online is to find an online community where their views are shared and accepted. Which leads to the second characterization that is the self-other relation question which Arfini et al. (2021) describes how our relationship with others affect the construction of identities. They further argue that since social representations and identities are codependent, identity is contextual, and dynamic as it is rooted in social relations. The online social representation is provided by influencers, from fitness to political and as identity is codependent, users turn toward relatable influencers as their online persona fit the already existing offline social relations and context of the user.

Furthermore, as following lifestyle influencers on social media has become a social norm, many users do not check what personal data is being made public. Kokolakis (2017) found that social media sites collect vast amounts of personal data from users. The privacy paradox is that the privacy concern for many users is generic. These data include their personal character and is based on their digital footprint. This data is often sold to big companies who employ influencers to market their product to social media users. In the end, the trend of following influencers makes many break the line between their private and public identity consciously or subconsciously, directly or indirectly. Based on the data collected, algorithms further refine a filter bubble design for the user based on their identity. The most prevalent example being Tik Toks algorithm feeding people with content based not only on their information but also on who they follow, research, like or share a post of. The feed created is personalized to the interest and liking of the user like the algorithm knows you.

 

To conclude the above discussion, social media is the platform for sharing opinions, expressing oneself and negotiate one’s identity. This negotiation is heavily impacted by influencers who build community out of shared interests and lifestyle. This encourage users to share real life information thus blurring the line between offline and online identity as they believe to exchange with people of the same social representation who share the same values and beliefs. Social media algorithm create a filter bubble that feels safe and make users care for their privacy minimum. Meanwhile, influencers are making profit off of users identity as they do not fully reveal themselves but create a sense of community for users to do so. This is so they can use personal data collected to sell products and services to these users.

 

 

Reference list

Abidin, C. (2021). From “Networked Publics” to “Refracted Publics”: A Companion Framework for Researching “Below the Radar” Studies. Social Media + Society,7(1). https://doi.org/10.1177/2056305120984458

 

Andreouli, E. (2010). Identity, positioning and self-other relations. Papers on Social Representations19(1), 14.1–14.13.             https://scholar.google.com/scholar_lookup?title=Identity%2C%20positioning%20and%20self-other%20relations&journal=Papers%20on%20Social%20Representations&volume=19&issue=1&pages=14.1-            14.13&publication_year=2010&author=Andreouli%2CE

 

Arfini, S., Botta Parandera, L., Gazzaniga, C. et al. (2021) Online Identity Crisis Identity Issues in Online Communities. Minds & Machines 31, 193–212. https://doi.org/10.1007/s11023-020-09542-7

 

Gündüz U. (2017). The effect of social media on identity construction. Mediterranean Journal of Social Sciences 8(5). Doi: 10.1515/mjss-2017-0026

 

Hudders L., De Jans S., & De Veirman M. (2021) The commercialization of social media     stars: a literature review and conceptual framework on the strategic use of social media influencers, International Journal of Advertising, 40:3, 327-            375, DOI: 10.1080/02650487.2020.1836925

 

Kokolakis S. (2017). Privacy attitudes and privacy behaviour: A review of current research on the privacy paradox phenomenon. Computers & Security 64, 112-134. https://doi.org/10.1016/j.cose.2015.07.002

 

Kruse M., Norris D. & Flinchum J. (2018) Social Media as a Public Sphere? Politics on Social Media, The Sociological Quarterly, 59:1, 62-84, DOI:10.1080/00380253.2017.1383143


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18 responses to “An influencer’s impact on the blurring line between online and offline identity.”

  1. Stephen.B.Bain Avatar
    Stephen.B.Bain

    Hi M.Couronne,

    Influencer or con/scam artist ? … I offer that the distinction is somewhat blurred!

    Who and how can this be policed?

    Steve

    1. M.Couronne Avatar
      M.Couronne

      Hello Steve,
      Thank you for pointing that out. I agree that the distinction can be hard to navigate but fortunately many social media influencers now indicate when it is paid partnership, sponsored content or advertising for a brand when it comes to product placements. And for that rules could be designed by social media platforms such as categorizing influencers would be effective, such as lifestyle influencer or advertising/product exposure influencers would help people not get scammed.

      I hope this answers your question.

      Thank you
      Anais.

      1. Stephen.B.Bain Avatar
        Stephen.B.Bain

        Hi Anais,

        Thank you for your reply to my curiosity.

        I like your idea of categorising influencers. On one-hand ‘we’ as people, sometimes resist pigeon-holing/categorising. However, as you say, your suggestion sounds to me like it would help users at the entry-level when engaging with marketing identities.

        Thank you again.
        SteveB

  2. Deepti Azariah Avatar
    Deepti Azariah

    Hi,

    Thank you for this contribution to the debate around online identity. I was particularly interested in the conclusions of Arifini et al (2021) that “people adjust their identities around context, and they are now adjusting around online communities”, which sounds like an extension of sociologist Erving Goffman’s theories of “impression management” and the idea of “face work”.

    I agree that identity and social context are interdependent, but I wondered if you had particular examples of how individuals construct and maintain a particular online identity? For example, you mention lifestyle influencers–did you have any particular persons in mind and which platforms do they use?

    I look forward to hearing your thoughts.

    Deepti Azariah
    (Sessional academic, Curtin University Bentley external and OUA)

    1. M.Couronne Avatar
      M.Couronne

      Hello Deepti,
      Thank you for your question.

      As I am taking the example of influencers, some of them present themselves in a way to attract people to their page but it is often a construct. There have been quite a lot of controversies about some influencers online identity lately, such as James Charles who used his Tik Tok and Instagram platform to intimidate younger people.
      I think that the online context in which influencers shape their identities are trends and societal issues where they can profit off it as social media influencer is now a business.

      I hope this answers your question.
      Kind regards,
      Anais

  3. Emmelie.Fiedler Avatar
    Emmelie.Fiedler

    Hi there,

    You have a very impressive and intriguing conference paper that related well to some of the topics I spoke of in my paper. I like how you applied different theories.
    However, I did want to raise a topic that might be of interest to you.
    In my paper I mainly focused on how social media influencers were linked to parasocial behaviour. I thought that maybe you would like to have conversation of whether you paper might feed into that topic as well.
    It was specifically the part in which you mentioned the southeast Asian influencers making emotional attachments, that made me think that you could benefit off diving deeper into how followers sometimes take it too far with influencers. Often a strong emotional connection can lead to followers developing stalking behaviours.
    If you are interested in chatting about this a little more I would be happy to share some links with you.

    Regards,
    Emmelie

    1. M.Couronne Avatar
      M.Couronne

      Hello Emmelie,
      Thank you for your comment, I find your paper very interesting. As for mine, I did not dive into a specific behavior as an influencer follower base will not all develop the same behaviors through these interactions. I explore the impact they have on people projecting their own offline identities online. I also believe that this parasocial behavior by followers is not only experienced by influencers but also people with a public social media platform, especially among women and young girls.

      I believe that there are many aspects of social media influencer and their follower relationship to be analyzed and dive deeper into as it is a complex social phenomenon that impact everyone differently.

      Kind regards,
      Anais.

  4. A.Boyla Avatar
    A.Boyla

    Hello,  M.Courrone

    Thank you for going through the impact of the influencer culture. According to you, can the blurring of the line between the online and offline identities of a follower (community) go beyond just wanting to interact with an influencer or feeling a sense of belongingness? For example, can it come from a fundamental need to get closer to their desired self, thus engaging in a performing self not only by engaging in online discussion but also by dissociating their real-life identity from their online one and engaging in imitating influencer lifestyles using their own SNS profile?

    Thank you

    Anne Sophie

    1. M.Couronne Avatar
      M.Couronne

      Hello,
      Anne-Sophie.
      Thank you for your comment. Of course, it goes beyond the feeling a sense of belongingness or interaction for many users as my paper only explore one aspect of influencers impact on identity. I think that if they want to get closer to their desired self, then an influencer’s platform on social media is used as a tool to express this side of one’s identity that one may not be able to express in their real-life. Some users may dissociate from their real-life identity but in today’s society we can see more and more projecting the same identity both online and offline by engaging in the same activist causes and rally. Yes, many may bring some of the influencer’s lifestyle into their own as they see it as something they can do to further demonstrate their identity.

      I hope I was able to answer your question.
      Thank you.

      Anais.

    2. A.Boyla Avatar
      A.Boyla

      Hello Ana, 
      Thank you for responding, and yes, your paper was very insightful and gave rise to many questions in regard to the blurring of the line between offline and online identities. In a sense, the blurring line between online and offline identity is a complex phenomenon with far-reaching implications. It creates opportunities for self-expression and networking but also raises privacy, security, and authenticity issues. It can also be said that it raises questions about the integrity and reliability of digital information.
       
      Thank you,
      Anne-Sophie

  5. L.Goapul Avatar
    L.Goapul

    Hi Couronne,

    Personally, being a person who constantly work with influencers, you have clearly depicted their daily struggle on how it is difficult for them to face the worldwide audience, catering with the latest trends in order not to be outmoded.

    Sometimes these influencers do feel stuck between their online and offline identity because of their job. They start to develop mental health issues. What can be done in order for them not to be impacted by this dilemma?

    Kind regards
    L.

    1. M.Couronne Avatar
      M.Couronne

      Hi Gopaul,
      Thank you for your insight on the topic and your question.
      I cannot imagine the mental health toll it might take on them but as influencers start building teams around themselves to work, maybe including a mental health specialist would be an option.
      But for their platform, I believe the truth is what will keep them trending because the follower base is usually here as the influencer is a relatable human being with whom they identity. So, I believe that influencers being as open as they are comfortable with about mental health, the more their fan base will grow too.

      I hope this answers your question.
      Kind regards,
      Anais

      1. L.Goapul Avatar
        L.Goapul

        Hi Couronne,
        Thank you for taking your time to reply to my question. Indeed, I completely agree with what you have put forward in terms of solutions that influencers can take help. I am very touched with the emotional and point of view you raised; it shows that this issue is a bit a personal cause for you. You have brought light to my question, and it has deepened my understanding.

        Kind regards,
        L.

  6. Chloe.Breeze Avatar
    Chloe.Breeze

    Hi Couronne,

    Thank you for Sharing this paper and for a look deeper into influencers and social media.

    I was just wondering your thoughts on people who feel deep connections to influencers?

    Kind regards,
    Chloe

    1. M.Couronne Avatar
      M.Couronne

      Hello Chloe,

      Thank you for your question, I believe people feel these connections for different reasons which are not all discussed in my paper.
      I think one is that they are people in search of a community in which they feel valued, understood and seen. This is why they attach themselves to influencers, as they can see their values and ideologies being represented publicly.

      I hope I have answered your question.
      Kind regards,
      Anais

  7. H.Lochee Avatar
    H.Lochee

    Hi M. Couronne,

    I like how your paper talks about how influencers use their real identities and personalities portrayed online to connect with people with similar mindsets, values, beliefs, and morals which builds a community and inherently a fan base of like minded individuals. This seems like an authentic approach towards representing the self online.

    My paper also examines how industry professionals (journalists and athletes) and public figures (celebrities, politicians, lawyers, doctors, engineers) sometimes cross public-private boundaries towards their identity construction online. Sometimes this is done purely for promotional intents, or in some cases like you mention, to build an authentic and bigger picture of their identities to their fans to deepen connections.

    However, when it comes to posting things online regarding one’s interests, political views, beliefs, sense of humour, family, sexual orientation, and religion; do you think that this can backfire on influencers the same way as on industry professionals?

    I acknowledge that influencers and well known industry professionals online can be supported in their views and representation as most of their follower base would share the same outlooks on such, therefore outnumbering the ones who might find content containing such elements problematic. But especially for professionals, is there a line to be drawn when posting about details on their personal lives posted on their supposedly ‘professionally focused’ profiles online?

  8. M.Chanea Avatar
    M.Chanea

    Do you think that followers portraying their offline identity online are at risk as they are sharing their personal information?

    1. M.Couronne Avatar
      M.Couronne

      Hello M,
      Thank you for your question, yes, there is always a risk when sharing information online both for influencers and followers. I addressed the fact that influencers know how to not overshare on social media whilst building their online community. Their followers are on the other side at risk as they do not have this notion of portraying an online persona.

      I hope this answered your question.
      Kind regards,
      Anais.

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