How Reddit communities act as a tool for western expats to remain connected to their culture and cope with culture shock while living in countries with foreign languages and ideals.

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How Reddit communities act as a tool for western expats to remain connected to their culture and cope with culture shock while living in countries with foreign languages and ideals.

A Communities and Social Media Conference Paper

Author
Jayson Bradley Pye

Completed for Curtin University courseNET204 Conference Paper
NET204 Social Media, Communities and Networks

Introduction:

Community is changing, but is alive and well on the Internet. Online media and social networks help people connect with each other and support the community. (Hampton & Wellman, 2018).
This comment has been critiqued heavily, in that it may be alive but it is also being eroded, and people may be connecting online but it does not bring with it the same essence as being together in person. Certain publications (Pisa, 2022) have claimed that this is leading to the decline of relationships and physical contact between individuals which could have lasting consequences for the relevant party’s social abilities. This has some merit; (Dotson, 2017) claims that a socially networked society is treated as a blessing when it potentially should not be, and that anyone who has enjoyed a summer day on the front porch with friends or neighbors, would definitely not compare that to social media.However, if you take into account that these people may not be in a position to retain their community interaction due to certain circumstances. Those living as expatriates lack the ability to consistently connect with those with familiar languages and ideals, which can lead to the phenomenon known as culture shock. Before the emergence of online social platforms, there were limited ways to stay connected to your culture and to find assistance in these circumstances. In recent times online communities have formed and are thriving on Reddit. This paper will discuss social media communities on Reddit, and show why they can be an extremely useful tool in staying connected to your home culture, and battling culture shock.

What is culture shock?
Oberg (1960) was one of the first to look into the phenomenon in depth and has categorized it as “precipitated by the anxiety that results from losing all our familiar signs and symbols of social intercourse”. Culture shock is in essence, how things completely different to what you are used to socially take place and cause extreme anxiety. Of course there is the language used when in a foreign country; but what about smaller things? Things such as the way we greet and shake hands, how to accept gifts, when to take a certain statement seriously or how to know if it is in jest. These are all things we learn growing up in our own respective cultures, but these are especially exacerbated when we go from the western world to eastern countries like Russia or Japan.

Oberg (1960) explains that culture shock that can produce numerous reactions such as confusion, anxiety, and even depression. Which comes on the back of the person’s expectations not coinciding with reality. This kind of reaction can permeate into all aspects of a person’s life eroding their family ties and professional career. Long ago before the invention of social media the only conclusion that seemed effective was to “do in Rome as the Romans do” (Oberg, 1960), or put differently try to integrate, leaving behind all of your previous culture’s life even if you plan to return some day. This method was truly all that we were able to do, in 2023 however we have different online communities that expatriates can engage with in order to soften the blow of culture shock. Social media is one tool that we can use to support connection of diverse people, traditions, opinions and places with each other across the world without being restricted by limitations like time and distance.

What is Reddit?
Reddit is one of the most prominent social platforms with 52 million daily active users (Proferes et al., 2021) It contains communities called “subreddits” that any user can create, allowing for easy access to forming a community where users can appear anonymous if they wish, this is occasionally performed as a way of asking for help with a serious problem while avoiding being identified by relevant parties.Users can sign up to communities which may or may not have their own ruleset in place to prevent things such as harmful behavior or advertisement.

Examples of reddit communities and how they help

r/Aussieexpats
AussieExpats (R/aussieexpats. reddit.) is a reddit community helping members stay close to their Australian roots while living as expats. This community describes itself as catering to Australian citizens living abroad, or citizens of two nations including Australia., Aussieexpats focuses more on cultural issues and news within Australia, allowing users to feel some connection to their home country whilst living abroad. Communities such as this can grow organically, originally it starts with a single person creating a reddit page and like minded members join and it grows. During the growth process things such as rules and additional moderators are added to help keep things moving forward in the best interests of the community.


r/Chinalife

Chinalife (R/chinalife. reddit.) is a community built for expats living in China to ask questions and find advice about shopping, paying bills, choosing services, housing, and most importantly adjusting to a new lifestyle. This page helps to maintain it’s community focus by having the forum moderated by fellow users in the community itself, and they take criticism and advice on the page once a month to see what users are interested in seeing regularly, or to see if users wish to create or edit rules.

r/Japanlife
Japanlife (R/japanlife. reddit.) is a reddit community that boasts its community meaning as “Anything relevant to living or working in Japan such as lifestyle, food, style, environment, education, technology, housing, work, immigration, sport etc.”
Long ago if you were an expat living in Japan you would have to struggle through learning Japanese before you could realistically participate in deep conversations or community interaction. The U.S. Department of State (2022) claims as a “super-hard” language which will take 48000 hours or 88 weeks of study to achieve relative fluency in. It seems absurd for someone moving to Japan to spend 1.5 years studying a language before they can start to break the walls of culture shock. Japanlife has over 455000 subscribers that discuss various topics ranging from assistance in handling matters in Japan such as getting a license or sorting trash all the way to conversations reminiscing over cultural days in their home countries such as Australia Day. One particular case of depression (R/japanlife – I’m in an unshakable state of depression. reddit.) has a user posting stating that they are “In an unshakable state of depression” which is quickly met with many helpful comments by fellow reddit users, ones which list very in depth methods for help and also members offering to reach out to guide them through clinic processes if necessary, this user continues to post later in the thread that he is doing well and was moved by all the support.

According to (Furnham, 2019) around 400 million people are migrants, which is nearly 4% of the world’s population which has resulted in the rapid expansion of culture shock soon becoming culture unrest. This also looks at potential remedies and interventions for culture shock, which include emphasizing inter-group similarities and identities, on this particular reddit community of Japanlife there are constantly requests for members or talks about things such as “is this normal in Japan”, sometimes culture shock can make a person believe that everything that is happening is due to cultural differences, but these posts tend to remedy these thoughts as they are more than often filled with friendly users explaining that the perspective they are using may not be realistic and that the cultural differences may not be as dramatic as they once thought. In these situations, there are several recorded occasions where user has been to the point of severe depression or even suicidal due to the struggles of living abroad and not being understood, but users coming from a similar background have been able to talk to these users in several instances to seek help and also providing the method to do so, as well as offering follow up help.

Additional social media cases

It’s true that in the global era, social media is becoming more popular in everyone’s daily life (Zaw, 2018), it can be used to socialize, share knowledge, meet people, go through new experiences, form bonds and cope with anxiety. A study (Zaw, 2018) has shown that international students in China apply social media for their intercultural adaptation also, studies show that social media created a community for international students to not only connect with their home, but also with people from their host country that speak their language. It can support people having strong relationships and adapting to the host country that they are currently living in.
It’s rare to find a situation where these differences can be observed in such a technological world, but studies have been conducted that have managed to cover this situation. Migrants in Jammu have had intermittent connectivity to the internet, leading to periods of time where noticeable changes have taken place.(Jamwell, Khanna, 2019) There were observable differences noted during times where the internet was snapped off due to security reasons, forcing migrants to enter challenging situations while trying to adapt to the local culture without any connection to home. A small sample size perhaps, but it’s clear at least in this case that without connection to local culture or family, people can experience some hardships. If there is an absence of the ability to access such things then Reddit can at least be used as a tool to have a positive impact in combating these negative effects.

Conclusion
Through the course of this paper we have looked at the terms, what culture shock is, as well as the kinds of communities existing on reddit. Through this it can be determined that these social media communities are having a positive effect on westerners living in foreign countries by offering support for depression, teaching language skills, developing strong relationships, and giving advice for everyday life in the country that they are residing in. These communities are also helping users stay connected to their home countries by having focused conversations on their cultural ideas, discussing news topics of their home countries, and celebrating holidays.
We have also determined that the aforementioned effects are valuable in that they assist in intercultural adaptation and which is essential in reducing the effects of culture shock. Social media communities are a very useful tool in this regard, however they are also exactly that, one tool to assist in battling these issues of lack of connection to home and culture shock.

References
Dotson, T. (2017). The politics of networked individualism. Technically Together. https://doi.org/10.7551/mitpress/9780262036382.003.0002
Furnham, A. (2019). Culture shock: A review of the literature for Practitioners. Psychology, 10(13), 1832–1855. https://doi.org/10.4236/psych.2019.1013119
Hampton, K. N., & Wellman, B. (2018). Lost and saved . . . again: The moral panic about the loss of community takes hold of social media. Contemporary Sociology: A Journal of Reviews, 47(6), 643–651. https://doi.org/10.1177/0094306118805415
Oberg, K. (1960). Cultural shock: Adjustment to new cultural environments. Practical Anthropology, os-7(4), 177–182. https://doi.org/10.1177/009182966000700405
Pisa, S. (2022, June 5). Skylah Pisa. Debating Communities and Networks XIII. Retrieved April 8, 2023, from https://networkconference.netstudies.org/2022/author/skylah-pisa/
Proferes, N., Jones, N., Gilbert, S., Fiesler, C., & Zimmer, M. (2021). Studying reddit: A systematic overview of disciplines, approaches, methods, and Ethics. Social Media + Society, 7(2), 205630512110190. https://doi.org/10.1177/20563051211019004
R/aussieexpats. reddit. (n.d.). Retrieved April 8, 2023, from https://www.reddit.com/r/aussieexpats/
R/chinalife. reddit. (n.d.). Retrieved April 8, 2023, from https://www.reddit.com/r/chinalife/
R/japanlife – I’m in an unshakable state of depression. reddit. (n.d.). Retrieved April 8, 2023, from https://www.reddit.com/r/japanlife/comments/vkim95/im_in_an_unshakable_state_of_depression/
R/japanlife. reddit. (n.d.). Retrieved April 8, 2023, from https://www.reddit.com/r/japanlife/
Role of social media in reducing culture shock: A research of Interstate migrants in Jammu. (2019). International Journal of Innovative Technology and Exploring Engineering, 9(2S3), 463–466. https://doi.org/10.35940/ijitee.b1113.1292s319
Sawyer, R. (n.d.). The impact of social media on intercultural adaptation. Retrieved April 7, 2012, from https://digitalcommons.uri.edu/cgi/viewcontent.cgi?article=1033&context=com_facpubs
U.S. Department of State. (2022, November 3). Foreign language training – united states department of state. U.S. Department of State. Retrieved April 8, 2023, from https://www.state.gov/foreign-language-training/
Zaw, H. T. (2018). The impact of social media on Cultural Adaptation Process: Study on Chinese Government Scholarship Students. Advances in Journalism and Communication, 06(03), 75–89. https://doi.org/10.4236/ajc.2018.63007

 


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13 responses to “How Reddit communities act as a tool for western expats to remain connected to their culture and cope with culture shock while living in countries with foreign languages and ideals.”

  1. Callum.S.Gray Avatar
    Callum.S.Gray

    Hey Jayson

    Great paper about online reddit communities, I was just wondering if since Reddit has these communities for expats, are there any other sites that have communities for these people or even websites where this specific group can communicate?

    Callum

    1. Jayson.Pye Avatar
      Jayson.Pye

      Hey Callum

      Thanks for the comment, there definitely have been some other communities that have existed, for instance in regards to r/japanlife there is a website https://gaijinpot.com/ which used to be a similar type of forum, but with the emergence of large reddit communities and social media it seems to have transformed into a website offering a lot of other services, like travel advice, blogs and job listings, not so much community talk.
      I’m sure there are many similar cases with things like Facebook groups, but I can’t find anything that is quite as active as the extent of a lot of these large reddit communities.

      Jayson

  2. simon.roberts-carroll Avatar
    simon.roberts-carroll

    Hi Jason,

    This was interesting read. Kudos for a very focused and well researched paper.

    After reading this and the comment by Callum (and having never really used Reddit all that much myself), I’m curious as to why communities like this seem to flourish on Reddit. Would you say there’s something particular about the structure of Reddit as opposed to other social platforms that lends itself to the formation of these kinds of very focused communities?

    Cheers,
    Simon

    1. Jayson.Pye Avatar
      Jayson.Pye

      Hey Simon,

      That is something I definitely could have researched more and included here! There are a few differences between Reddit and other social media, one large one being anonymity. As an expat myself, sometimes I need help, but I don’t particularly want people to know who I am. People on these subreddits sometimes ask for very specific and even embarrassing advice. Perhaps the anonymity can help lead to more serious discussions without the fear of repercussions, for example as an expat if I were to give harsh but fair advice in a Facebook group it could blow back on things such as my workplace.

  3. Dane Goulter Avatar
    Dane Goulter

    Hi Jayson,

    This was a good topic to write on. I have had many friends from different countries and there is often a level of isolation that comes with it for some. Whether its culture shock, language barrier or other factors. Some of them have used social media to find communities or people to connect with so it is good to see that western people in other countries are getting use out of social media in the same way. I think the mental health benefits and lifting away some of the feelings of isolation is a huge benefit on its own.

    I wonder if it is something overseas employers or education providers could invest in for people from other countries to help them settle in more comfortably?

    1. Jayson.Pye Avatar
      Jayson.Pye

      Hey Dane,

      It’s hard to find information on these sorts of programs, but I can tell from personal experience (I live in Tokyo) that a lot of the local city governments run things to try and get overseas people settled in comfortable, like my city does events for things like Cinco De Mayo and they actively try to get the Spanish community involved.
      For employers too my old company did a few small events, but it’s hard for a scattered few events to have an impact on a daily basis I believe.

      Thanks for your comment,
      Jayson

      1. Dane Goulter Avatar
        Dane Goulter

        It’s good to hear some local governments try to help out with it. I think you are right though that a few small events could make significant impact. It seems like an issue where these people may need daily interaction or places to socialise.

        Dane

  4. Stephen.B.Bain Avatar
    Stephen.B.Bain

    Hi Jayson,

    Thank you for an informative read.

    Do you reckon that such communities could be beneficial for travelers (visitors) as well as ex-pats … sort of like a live chat-room that does away with any need for ‘lonely planet guides’ ?

    Cheers
    SteveB

    1. Jayson.Pye Avatar
      Jayson.Pye

      Hey Stephen,

      Reddit has a lot of communities for this, r/travel, r/japantravel are a couple of very popular ones, as someone that travels a lot I try to search for things using these reddit communities as often their advice is a little more thorough.

      Thanks for the comment,

      Jayson

  5. Mickey.Dichiera Avatar
    Mickey.Dichiera

    Hi Jayson.

    Nice paper. I really appreciate the way you have broken down your research and given examples of the different Reddit communities available. Personally, I do not use Reddit or know much about it, so it was very interesting to learn about the online platform and its supportive and holistic capabilities during times of hardship.

    It’s actually assuring to know there are such large groups of Reddit communities that have established strong online connections in contrast to the mainstream social media platforms we hear about regularly like Facebook, Instagram, TikTok, Youtube etc. I believe more online communities should definitely aim to establish a more online presence, so people know they have a place to go to during times of turbulent culture shock.

    Thankyou for sharing.

    Kind Regards,
    Mickey

    1. Jayson.Pye Avatar
      Jayson.Pye

      Hey Mickey,

      Thanks very much for taking the time to read my paper, it’s true that the bigger social media platforms get most of the coverage, especially with things like Tweets being shown on television etc during talk shows.

      Kind regards,
      Jayson

  6. Alisha.Hiscox Avatar
    Alisha.Hiscox

    Hi Jayson,

    Thank you for such an interesting paper. It caught my eye as my parents live in Sri Lanka, and I moved over there briefly before COVID-19 at the beginning of 2020. My family used a site called Internations to link up with other ex-pats in Sri Lanka. Internations hosted monthly events and catch-ups at bars and restaurants for ex-pats to mingle – so it advocated for more face-to-face discussions, rather than online like Reddit. Thank you for educating me on how Reddit can help ex-pats overcome culture shock and be able to learn information on how to adjust to living somewhere so different.

    My question to you is whether you think there are any dangers in using Reddit as a tool for learning about a new country and meeting new people. Do you think there is potential for people to spread misinformation and deliberately tell others to do things that are considered offensive or illegal in countries? As you are conversing with people you do not know, you never know their true intentions.

    Thanks,
    Alisha 🙂

    1. Jayson.Pye Avatar
      Jayson.Pye

      Hey Alisha,

      It seems like a lot of countries used to have individual web sites as a forum to link up with ex-pats, I replied to someone earlier in a similar vein but it seems like a lot of these sites have lost popularity as social media has grown.

      Your question is interesting and I believe that this could certainly happen in some smaller Reddit groups, but with larger ones there are many moderators and misinformation gets flagged pretty quickly. Reddit uses an upvote downvote system and when something is downvoted many times it gets automatically minimised from the information feed. In a very small or badly moderated community this could definitely be a problem though.

      Thanks for your message,
      Jayson

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