Contributions of Online Networks in Dehumanizing Asians during COVID-19

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Social Media plays a major role in raising awareness of worldwide affairs in a fast and efficient manner, and influencing the lifestyle of individuals. Despite this, it is also a space for negativity such as racism, that can result in harmful consequences due to racist hashtags, misinformation and the influence of both political figures and daily users.

Social media can be defined as ‘a set of information technologies which facilitate interactions and networking (Kapoor et al, 2017, Oestreicher-Singer & Zalmanson, 2013, as cited by Wolf et al., 2018). Instagram and Twitter can be argued to be one of the top social media platforms, offering an outlet where users can stay connected, upload photos and build internet communities. In the modern era, individuals have become so invested with these online technologies that they are incorporated in one’s lifestyle. This exposes individuals to the views and perspectives of others whilst, at times, urging them to extend their own to make an impact. Affairs such as COVID-19 is one of the most recent examples in this context.

The COVID-19 epidemic sparked a number of controversial rumors, quickly turning communities against each other. However, with social media platforms being a free, public space, it encourages individuals to raise their voice regardless of the potential consequences. It is without a doubt that social media has become the most powerful tool in spreading awareness and affairs (Osterrieder, 2013), allowing virtually all individuals access to the platforms. With the development and advancement of technology, the time spent on these online networks has significantly increased from 90 minutes (exactly 1 and a half hours) to 153 minutes (exactly 2 and a half hours) per day in the last seven years (Madhumathi et al., 2021). Within those seven years, the event of COVID-19 has taken almost half of that time, increasing the already existing prejudice toward the Asian community. In brief, the Asian community have been through many events of physical and verbal violence, driven by xenophobia ever since they first arrived in America in the late 1700s (Gover et al., 2020). Ever since, discrimination toward the Asian community have risen, and the event of COVID-19 has unfortunately encouraged the spread, leaving foreigners frightened and going as far as to create national insecurity (Gover et al., 2020). It can be argued that COVID-19 information, consumed on social media platforms, have played a major role in increasing Asian discrimination, and this is primarily due to false information and accusations.

The rapid dissemination of information’ (Shu et al., 2017) encourages people to consume the news on online networks, therefore it is highly understandable why individuals turn to social media like Twitter for current affairs. Alternatively, it allows false and low-quality information to unfurl, resulting in negative consequences on communities (Shu et al., 2017). In this case, it is the Asian community that has been impacted by the dissemination of the COVID-19 affair. Twitter is one of the key examples of an online network that has contributed to the discrimination toward Asians. According to the Congressional Social Media report in 2018, it was found that Twitter is one of the most, if not the most, popular online platforms for politicians (Arora & Kim, 2020).

Donald Trump was the president of the United States during the years 2017-2021 and was not an exception in his utilization of the online network. His influence in anti-Asian discrimination started in the early stages of the epidemic, March 16th, 2020, where he posted a tweet renaming the COVID-19 virus to ‘Chinese Virus’ (Hswen et al, 2021). This was not only a racist remark, but a negative perspective to the entire Asian community, regardless of their true ethnicity. Unfortunately, Trump’s supporters were extremely influenced that they had commended the president for calling the virus ‘what it is’. (Dubey, 2020). Trump’s influence led to the hashtag ‘#ChineseVirus’ becoming the most trending hashtag in the world, surpassing ‘#Covid19’ (Chou & Gaysynksy, 2021). Asian prejudice were negative before the use of online networks, but in current affairs like COVID-19, the accessibility of platforms like Twitter has worsened the prejudice. Though not all politicians sided with Trump’s racist sentiment (Arora & Kim, 2020), there is no denying that his influence dominated the Twitter platform. This can be seen in the statistics taken in 2021, at the time of Trump’s presidency. The impact of his racist tweet increased the hate crime toward the Asian community, from 4% before the epidemic, to a rise of more than 16% in 2020 (Gray & Hansen, 2021). A recent study found that the COVID-19 epidemic, and the racism it manifested, was not to be blamed on the virus itself, but the existing prejudice toward the Asian minority (Jia et al., 2021). An example of this includes the 1907 Vancouver Riot. The Vancouver Asiatic Exclusion League had formed a march to restrict the Asian immigration (Robinson, 2017). The racism was so profound that the league had acted as far as destroying the homes of the Chinese and Japanese people (Nicol, 2006). Thus, prejudice toward Asians have increased due to the online networks such as Twitter, using racist hashtags and political influence.

What could have led individuals to attack Asians comes down to one of the most critical factors; misinformation. Restless Development, a non-for-profit youth advocacy group, created 15 new Instagram accounts to examine misinformation on the network, starting with how its recommendations progressed. They followed accounts ranging from wellness, alternative health, and anti-vaccine advocates (Shannon, 2021). These accounts had produced misinformation and antagonistic anti-vaccine, as well as conspiracy theories and identity-based hate, as stated by anti-Semitic content, Ahmed. The only accounts they followed that did not spread misinformation were recognized health organizations, including the World Health Organization (WHO). That being the case, with the misinformation that was being spread on Instagram about COVID-19 and its origin, it is clear that though social online networks allow users to keep updated on current world affairs, it can produce harmful consequences to the Asian community.

Twitter is an online network that collects and processes data, enabling it to understand the public’s opinions. The advancement of technology such as this portrays social media as having significant advantages than that of ‘traditional information systems’ (Politis et al., 2021), particularly in situations where there is an emergency. Without online networks, events such as the COVID-19 epidemic may have been worse due to inefficient awareness. Social media such as Twitter, which shares small posts, enables users to be informed in extreme emergencies. Furthermore, the providing of information can decrease levels in anger and anxiety (Politis et al., 2021). However, there are also disadvantages for using social networks like Twitter, in circumstances like COVID-19. One of the many include political influence.

Twitter allows users to join for free, and states its purpose was to build and connect communities. However, it can’t be overlooked that Twitter users, especially politicians, have somewhat a ‘free reign’. An example of this includes the former president of America, Donald Trump. It can be argued that he used Twitter to influence his supporters, and in regard to COVID-19, his image as a powerful leader was undermined due to his racist language (Holtz-Bacha, 2021). As mentioned previously, the racist tweet relating to ‘ChineseVirus’ was not immediately, if at all, taken down, even though it was xenophobic. It is with political figures and their image, like Donald Trump, that contribute to negative side of social media in spreading information on news like COVID-19.

Social media users should also be held to account for employing prejudice to Asians. These daily users of online social networks, such as Twitter, also play a role through the exploitation of accessibility. There are no harsh consequences, even though their actions have severely affected the Asian minority. It is with tweets such as ‘I KNEW IT I think all countries should declare war on China’ (Dubey, 2020) that drive Asians into further isolation. Moreover, with such a ‘free reign’ on Twitter, there is no denying that social media platforms in general are heavily accountable for the discrimination toward the Asian community.

Anti-discrimination also arises through other online networks, such as Instagram. While this platform offers individuals a space to upload photos and that of their interests, some individuals see this space as an opportunity to express their opinions (Niknam et al., 2021) that may put others down. For example, Instagram surged with the number of violent threats against Asians in the height of the pandemic, one of the many stating that they will go with friends and ‘take the f***ing guns and shoot at every Asian we meet’, claiming that it was the only way to clear the COVID-19 epidemic (Li et al., 2021). Because Instagram is so accessible, the public can use the platform without any consequence unless reported by other accounts. Despite this, the reported person can still create another account and thus continue to state unnecessary opinions. Yet, there are so many consequences of these actions that take place outside social media platforms. Discrimination on social media is widely known for its harmful effects on individuals, and according to a recent study, there is a risk factor in the diagnosis of depression (Pan et al., 2021). And, with virtually everyone, particularly the Asian community, looking to social media to update themselves on this affair, the amount of hate on these online networks are sure to break the screen.

Online social networks such as Instagram are popular platforms where people of all ages, including teenagers, have access. At the start of the COVID-19 epidemic, social media use and its accessibility quickly grew, with a CENSIS report in 2021 revealing ‘an even progressive increment of smartphone use’ (Bozzola et al., 2022) among the youth, reaching 95%. It was also revealed that Instagram was the most used online network among adolescents, at 72%. With these statistics, it is not hard to imagine the impact of racist and cruel sentiments on the Asian youth. Once again, it is important to note that Instagram is listed as one of the top online networks across adolescents, including Asian university students. University students are especially hit hard because phones are not banned, unlike usual school hours. Thus, it leads to these students to experience racism on campus, and though a majority of these instances were before the epidemic, the surge of prejudice both online and offline forced them to ‘rectify campus culture’ (Williams et al., 2021).

Social media platforms, such as Facebook, can increase awareness on worldwide affairs, however, consequences resulting from racist sentiments online can lead to mental health issues in individuals. For example, they can spread not only current affairs such as COVID-19, but also mental health issues such as anxiety and depression. As mentioned previously, Asians experienced xenophobia prior to COVID-19, and according to a study, was ranked the top ethnicity to have the greatest depression risk (Misra et al., 2020, as cited by Tiwari & Zhang, 2022). Similarly, the study conducted by Tiwari and Zhang found the diagnosis of psychological distress in the Asian community increased sevenfold, consistent with Woo and Jun’s study (Tiwari & Zhang, 2022). This is due to the fact that many Asians, even after the height of the pandemic had calmed, was still experiencing racist sentiments, especially online. An example of this can be shown on Facebook, where there was a post claiming ‘Eating Asian food will infect you with coronavirus’ (Haokip, 2020). Thus, though social media can help with raising awareness on COVID-19, they can also negatively impact targeted communities.

To summarize, social online networks such as Twitter and Instagram allow individuals worldwide to interact, upload photos, share their opinions with other communities and spread awareness. Having stated that, it is important to acknowledge that while these online platforms offer features in a positive outlook, there is also a negative side that must be addressed. Utilizing these social platforms have resulted to harmful consequences effecting the Asian community, during the COVID-19 epidemic. They have experienced cruel threats and racist sentiments in the height of this period, due to racist hashtags, misinformation regarding the affair, and the influence of political figures and daily users on platforms such as Twitter and Instagram.

 

 

References

Bozzola, E., Spina, G., Agostiniani, R. Barni, S., Russo, R., Scarpato, E., Mauro, A.D, Stegano, A.V.D., Caurso, C., Corsello, G. & Staiano, A. (2022).      The use of social media in children and adolescents: Scoping review on the potential risks. International Journal of Environmental                                Research and Public Health, 19(16). 9960. https://doi.org/10.3390/ijerph19169960

Dubey, A.D. (2020). The resurgence of cyber racism during the covid-19 pandemic and its aftereffects: Analysis of sentiments and emotions in tweets. JMIR Public Health and Surveillance, 6(4). https://doi.org/10.2196/19833

Gover, A. R., Harper, S. B. & Langton, L. (2020). Anti-Asian hate crime during the COVID-19 pandemic: Exploring the reproduction of inequality. American Journal of Criminal Justice. 45. 647-667. https://doi.org/10.1007/s12103-020-09545-1

Holtz-Bacha, C. (2021). From misinformation to racism: Assessing the twitter president. European Journal of Communication, 36(4), 418-421. https://doi.org/10.1177/02673231211029595     

 Jia, B., Dzitac, D., Shrestha, S., Turdaliev, K., & Seidaliev, N. (2021). An ensemble machine learning approach to understanding the effect of a global pandemic on twitter users’ attitudes. International Journal of Computers, Communications and Control, 16(2), 9. https://doi.org/10.15837/ijccc.2021.2.4207

Madhumathi, J., Sinha, R., Veeraraghavan, B. & Walia, K. (2021). Use of “Social Media” – an option for spreading awareness in infection prevention. Current Treatment Options in Infectious Diseases. 13, 14-31. https://doi.org/10.1007/s40506-020-00244-3

Nicol, J. (2006). Reading the riot act: A brief history of riots in Vancouver. British Columbia History, 39(3), 34-35. https://www.proquest.com/scholarly-journals/reading-riot-act-brief-history-riots-vancouver/docview/205091588/se-2?accountid=10382

Osterrieder, A. (2013). The value and use of social media as communication tool in the plant sciences. Plant Methods, 9(26). https://doi.org/10.1186/1746-4811-9-26

Pan, S., Chia-Chen, Y., Tsai, J-Y., & Dong, C. (2021). Experience of and worry about discrimination, social media use, and depression among Asians in the united states during the covid-19 pandemic: Cross-sectional survey study. Journal of Medical Internet Research, 23(9). https://doi.org/10.2196/29024

Politis, I., Georgiadis, G., Kopsacheilis, A., Nikolaidou, A. & Papaioannou, P. (2021). Capturing Twitter negativity pre- vs. Mid-COVID-19 pandemic: An LDA application on London public transport system. Sustainability, 13(23). https://doi.org/10.3390/su132313356

Robinson, G. (2017). Quebec newspaper reactions to the 1907 Vancouver riots: Humanitarianism, nationalism, internationalism. BC Studies, (192), 25-33, 36-49. https://www.proquest.com/scholarly-journals-/quebec-newspaper-reactions-1907-vancouver- riots/docview/1866004451/se-2?accountid=10382  

Tiwari, B.B. & Zhang, D.S. (2022). Differences in mental health status among Asian Americans during the COVID-19 pandemic: Findings from the health, ethnicity, and pandemic study. Health Equity, 6(1), 448-453. https://doi.org/10.1089/heq.2022.0029

Haokip, T. (2020). From ‘Chinky’ to ‘Coronavirus’: Racism against Northeast Indians during the COVID-19 pandemic. Asian Ethnicity, 22(2), 353-373. https://doi.org/10.1080/14631369.2020.1763161

Williams, J.C., Nunes, D. & Tankeh, L. (2021). COVID-19 racism and the perpetual foreigner narrative: The impacts on Asian American students. Race Ethnicity and Education, 26(2), 129-146.

Wolf, M., Sims, J. & Yang, H. (2018). Social media? What social media?. UK Academy for Information Systems Conference Proceedings. 3. https://aisel.aisnet.org/ukais2018/3


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11 responses to “Contributions of Online Networks in Dehumanizing Asians during COVID-19”

  1. Deepti Azariah Avatar
    Deepti Azariah

    Hi Tien,

    Thank you for this paper examining the negative messaging around Asian communities during the pandemic. This addresses an important issue, especially the power of influencers in spreading such messages, as Donald Trump did when he was on Twitter. I just wondered if there was any effort from the Asian community to counter such messaging. For example, was there a refracted public (as described in the Abidin reading) at work that countered mainstream messaging by using the same hashtags to promote positive messages?

    I look forward to hearing your thoughts.

    Deepti Azariah
    (Sessional academic, Curtin University–Bentley external and OUA)

    1. Tien Le Avatar
      Tien Le

      Hi Deepti,

      First of all, thank you so much for reading my paper. The Asian community has definitely been effected with nasty and racist sentiments from across all social media platforms, especially Twitter. In regards to your question, I believe there were many efforts from the Asian community to counter these messages. One of the most prominent examples I have found is the ‘#StopAsianHate Movement on Twitter, which is a community that allows users to gather and express their thoughts and opinions on Asian hate. Users on this forum also posted positive messages through things like artwork and poetry, as so to raise awareness on the amount of hate Asians receive during the COVID-19 epidemic. However, I believe that using hashtags such as Trump’s famous ‘#chinesevirus’ led to any positive messages from the Asian community to counter against the racist sentiments. If you go onto Twitter and type in ‘#chinesevirus’, you will see that a lot of users use this hashtag to promote Asian hate. For example one user claimed that Chinese people are murderers, and not only used ‘#chinesevirus’ but also disgusting hashtags such as ‘#uglychinese’ and more. I do understand where you are coming from though, as Trump’s hashtag was so popular when he coined the term that if the Asian community did use it, them spreading awareness in stopping Asian hate might have reached a wider audience. However, I think it is important to note that many people are influenced by Trump, and even though some may not consider themselves to be racist, they may find ‘#chinesevirus’ amusing. This can often lead to people making jokes about it, which can very well still impact the Asian community in a negative way.

  2. NhacLinh.Vo Avatar
    NhacLinh.Vo

    Hi Tien
    As a part of the Asian community, I completely agree with you. I find your conference paper very interesting and would love to know if are there other ways that Asian people use their power on social media to address this issue. In addition, before #StopAsianHate happened, we have #Blacklivesmatter which had a huge impact on social media. However, some people who fight for their rights from #Blacklivesmatter became Asian haters and it was really ridiculous. So I wonder do they actually fight for their communities or they just wanted to take advantage of this issue to cause a threat to our society?

    1. Tien Le Avatar
      Tien Le

      Hi NhacLinh.Vo,

      Thank you so much for reading my paper, and I’m glad you found it interesting!
      I completely agree with you that it baffles me how #Blacklivesmatter advocates have become Asian haters. Both movements are fighting for the same thing; Why should our physical appearance and stereotype reflect who we are as a person? Why are we generalized to be at fault of the COVID-19 epidemic? It baffles me to the point where I think they are taking advantage of the COVID-19 event to threaten our community. As I stated in my paper, I think that Asian haters are using COVID-19 as an excuse to increase their hate on the community. Other races have been discriminating Asians way before the epidemic, but not really for any ‘good’ reason. So in regards to your question, I think that the Asian haters from the #Blacklivesmatter movement fight for their community, AND seek to cause a threat to our society. Hate to other races are virtually the same – we are criticized for our stereotype. Maybe this is a reason why the Asian haters from the #Blacklivesmatter movement are taking advantage of this issue. I acknowledge that the #Blacklivesmatter community have experienced absolute disgusting and murderous acts by other races, but by spreading hate towards the Asian community that fights for the same reason as they are, is contradicting their message that Black lives are equal to everyone else. I believe that every single person should be treated the same, despite their physical appearance and racist stereotypes.

  3. Olivia.M.Allen Avatar
    Olivia.M.Allen

    Hi Tien! I think your paper discusses something that is really important. The pandemic saw users on social media inflicting hate and unjust treatment of Asian community and really shows how dangerous social media can be in the hands of the wrong people online. I wonder in what other ways has the pandemic and other major world events with the use of social media, specifically targeted people online in a dangerous way?

    1. Tien.T.Le Avatar
      Tien.T.Le

      Hi Olivia,

      Thank you so much for reading my paper, and I am glad you find this as important as I do! I completely agree that social media platforms, though entertaining and keeps us connected, is dangerous as it is so accessible to everyone. For your question, I believe that writing articles on the rumours of COVID-19 origin and conspiracy theories have played a major role in targeting the Asian community in a dangerous way. Not only does this impact the well-being of Asian individuals, but also their reputation and stereotype for the years to come. Because of these conspiracy theories, other ways that the COVID-19 pandemic that targeted people online in a dangerous way include making videos and memes. ‘Yellow peril’ memes were really popular on platforms such as TikTok, where the memes were, for example, people opening packages and pulling back in disgust when they receive goods from China. Though it isn’t dangerous, it can still be considered an action that is taken too far, especially with the misinformation that the COVID-19 virus originated from a lab in China. I believe I’ve covered most of the things in how social media has targeted people online in a dangerous way, through use of hashtags and threats in the comments. But I’d also like to acknowledge that these threats in the comments can also come about in real life. By being influenced by these racist sentiments and threats under Asian’s accounts, Asian haters have actively been threatened, to the point where they are spat on and threatened to be ‘taught a lesson’ with a knife. Other major world events like the #Blacklivesmatter movement have experienced virtually the same, especially online. As I stated before, social media is accessible to everyone and everywhere, which means the haters can stalk their targets online. It’s so dangerous because if you are a public Black or Asian figure/person, and like to post stories of where you are and what you’re doing, it can lead to extreme haters to follow you. That is what I consider to be very dangerous in terms with the use of social media in major world events like the #Blacklivesmatter movement and the COVID-19 epidemic.

  4. YuanNing.Choi Avatar
    YuanNing.Choi

    Hi Tien,

    Thank you for exploring such a prominent issue in the political and social landscape with your paper. I find it interesting how these online comments can also cross boundaries in our daily lives. As an Asian, I’ve come to accept that these comments are a fact of life. Do you think most Asians also feel this way and, thus, don’t fight back against these comments? – especially online?

    Or do you think the affordances of social media and the creation of communities have empowered Asians in this scenario?

    Would love to hear your thoughts,

    Ning

    1. Tien Le Avatar
      Tien Le

      Hi Ning,

      I’m so glad another person from the Asian community has read my conference paper! As an Asian myself, I understand how accepting these comments are a part of life; people are bound to criticize and blame when they are being threatened, even when they know little about the issue. A part of me doesn’t blame them though, given today’s society and crises making people uncertain and, thus, turning against each other. The other part of me though, cannot fathom why Asian haters feel this way. By accepting a generalization of the Asian community, it is hypocritical of them if they don’t accept a generalization of themselves in regards to their nationality. Like I stated in my previous reply to Nhac.Linh, the fact that there are Asian haters in the #Blacklivesmatter movement is so utterly ridiculous – can’t they see they’re becoming exactly like the reason why they created the movement in the first place? This is why Asians accept these racist sentiments, only because we know that racists aren’t going to wipe out. Otherwise, I feel most Asians do not accept these comments as it damages our wellbeing and furthers our stereotype. I don’t think that social media have empowered Asians in this scenario, just because they are the target of many races. However, I think it’s important to note that Asians DO have a say, just like everyone has a right to say. A possible reason why Asians may not fight back against these comments is because of the consequences that might occur. Fighting back might cause more damage and so, may cause Asians to stop interacting with racists online. But, this doesn’t mean they are scared or entirely accept these comments.

  5. Charlotte Phillips Avatar
    Charlotte Phillips

    Hi Tien,

    Thanks for bringing such an important issue to light in your paper. I do recall the racist tweet Donald Trump posted regarding COVID-19 and distinctly remember wondering how on Earth the President of the USA was getting away with such blatant vitriol. Your paper mentions there was no harsh punishments – do you think individuals such as Trump should have been more adequately punished or shut down? Along this same line of thought, do you think that governments and health organisations (like WHO, for example) could have better addressed and shut down the discrimination that the Asian community was being subject to?

    My paper also discusses the proliferation of misinformation on Twitter during the pandemic (although mine is centred around anti-vaxxers). My research found that despite well-intentioned efforts by Twitter to label and/or delete misinformation and false news, in some cases it did not influence people’s beliefs (Burki, 2020). I wonder whether you also found evidence of this through your research of discrimination towards the Asian community?

    Keen to hear your thoughts!

    Charlotte.

    Ref:
    Burki, T. (2020). The online anti-vaccine movement in the age of COVID-19. The Lancet Digital Health, 2(10), 504-505. https://doi.org/10.1016/s2589-7500(20)30227-2

    1. Tien Avatar
      Tien

      Hi Charlotte!

      Thank you so much for reading my paper, it really means a lot!
      I forgot to mention in my paper that Trump’s comment was removed after he became president, but this just shows how being a public figure allows you to cross the lines! I definitely think that individuals like Trump should be punished more severely, because his remark has sparked a domino effect of racists, likely influenced by Trump, to think it’s okay to make the Asian community feel scared and anxious. WHO did state that the cause of the COVID-19 epidemic should not be blamed on the Asian community, or any community for that matter, and was one of the few health organizations that did not spread misinformation across social media platforms. As part of the Asian community, I do wish that they had taken an extra step in shutting down the discrimination against us, but I understand that they are a neutral, worldwide health organization and only releases factual information. In regards to your last question, I do have evidence that Twitter, though deleted Trump’s horrible hashtag, still influenced people’s beliefs. ‘Hysteria’ is what’s mentioned in this article, in that users of Twitter used #apocalypse2020 for those ‘who are preparing for the end’ (Rosenburg et al., 2020).
      Once again, thank you so much for reading my paper!

      Ref:
      Rosenburg, H., Syed, S. & Rezaie, S. (2020). The Twitter pandemic: The critical role of Twitter in the dissemination of medical information and misinformation during the COVID-19 pandemic. Canadian Journal of Emergency Medicine, 22(4), 418-421. https://doi.org/10.1017/cem.2020.361

  6. Joshua.DeFilippis Avatar
    Joshua.DeFilippis

    Hey Tien,

    I thought your paper was a very interesting read and was very true, I remember when the pandemic was first starting people were making jokes to stay away from Asian people because they have covid and Trump’s tweet and thoughts on the pandemic calling it the China virus definitely influenced the way people thought about the virus. so my question to you is do you think that if Donald Trump had not made his comments about the pandemic that there wouldn’t be people blaming China for the virus, personally I don’t think it would have made a difference but keen to hear your thoughts.

    – Josh

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