Hate Speech and Social Media; The end of a multicultural society ?

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How digital hate speech on different online networks has been the subject of ethical challenges in a multicultural society?

 

The concept of ‘hate speech’ has been the subject of several controversial matters. It has been debated that hate speech means more than simply hating towards the other, but it is a much complex and ambiguous concept which will be discussed throughout this paper. Hate speech has been recorded throughout the years and it is a common subject vastly present on online networks such as Facebook portraying itself as democratizing forces; more focus has been placed on its function in mediating and amplifying both traditional and contemporary forms of abuse, hatred, and prejudice in recent years as stated by Matamoros-Fernández and Farkas (2021). For several years the concept of hate speech has been more publicized, and the freedom of speech has been impacted by the latter as it is easier to find hate speech on online platforms. Chetty (2018) confirms that one of the reasons that hate speech might happen is the freedom of expression. In this paper we will discussed about hate speech and its involvement in a multicultural society.

Chetty (2018) defines hate speech as a language which frequently targets the uneducated in order to induce dread in them. Superiors will forget that the uneducated group has an equal right while spewing vitriol. When hate speech targets a traditional symbol, event, or activity, it becomes more dangerous and lethal. Individuals’ personal information has less importance compared to the messages sent to them about their nation, color, race, religion, sexual orientation, occupation, gender, or disability. So, it is reasonable to view hate speech as a direct descendent of free speech. Hate speech has grown fashionable, and individuals are utilizing it as a quick method to gain popularity without exerting much effort. The boundaries of free speech are put to the test by hate speech. Different laws apply to hate speech in various nations. Hate speech frequently challenges freedom of expression and infringes on a person’s fundamental rights. But what is hate speech and how can it have such an impact on ethics in a multicultural society says Arofah (2018). A rhetorical analysis of hate speech will be the ungovernability of such vile actions on online networks.

 The Internet and social media are major contributors to the spread of hostile and extremist discourses as stipulated by Ganesh (2018) and he also put forward that the structure, dynamics, and possible control of digital hate culture by examining contemporary networks– digitally-mediated and extreme right-wing communication targeting the imagination and existing cultural practices. Hate speech in itself is a complex concept and has a variety of affluence on several platforms like online networks, democratic digital media, the cultural aspect of society, and communication studies. Hatred is a human trait that naturally comes from aggression and develops from a primal need for survival. As Arofah (2018) said, there are many different meanings of hate, and it is a complicated issue. There are several methods to express hate and hate speech. Nowadays, hate speech on social media is experiencing exponential growth and has the ability to reach a far wider audience than even the most extreme print media did in the past. As Arofah (2018) further explained, hate speech means the difficult balancing act between fundamental rights and ideals like freedom of expression and the protection of human dignity. Arofah (2018) elaborated his point regarding a society which is multiracial, multireligious, multiethnic society, whereby hate speech spreads like wildfire through online media, mostly through websites and social media like Facebook and Twitter because of the unrestricted freedom of expression. There are no real set of rules and regulations which is enforced to eliminate what is considered as hate speech.

“Hate speech including defamation, harassment, slander, provocation, and threats against individuals or groups especially the one that covering race and religion was the most frequently reported” (Arofah, 2018).

Therefore, hate is much more detrimental than racism, it targets more groups of people, and the concept of hate speech can be varied depending on the people they are aiming at. Arofah (2018) highlighted that hate speech is frequently heard in political discourses, especially during election-year candidate campaigns. I have personally been to political meetings, and I can truthfully say that it is true, during elections the different parties have various negative arguments and hateful opinions towards the opposing parties. In a multicultural society it can cause quite a lot of tension between the political parties when the members propagate this hate culture.

Chetty (2018) stated that speech is a complex instrument for transferring information from one person to another, including ideas, opinions, feelings, and other types of information. Typically, social networks are utilized for verbal and symbolic communication. Matamoros-Fernandez and Farkas (2021) also stipulated that since social media has come to dominate geopolitical landscapes in virtually every part of the world, new and old racist actions are becoming more common on these platforms. Racist discourse thrives on social media, even through covert tactics like meme weaponization and the use of false identities to spread racial hatred as confirmed by Matamoros-Fernandez and Farkas (2021). Memes sharing has been a tool to proliferate hate speech through the web and has been used maliciously to encourage hate speech. Paz et al. (2020) explained that hate speech is a conscious and willful public statement intended to cause harm to a targeted group of people. In this particular case, this group of people has no specific restrictions, without any limited characteristics such as race, color, gender, religion, ethnicity or nationality.

According to Paz et al. (2020), hate speech can make multiple appearances in both traditional media and social networks. The first one is one where hate speech is manifested verbally, non-verbally and symbolically. The second one is more metaphorical terms which make it complicated to differentiate because hate speech is also known as a negative cast which is generally accepted. And lastly, hate speech assumes that others have malevolent and deceptive motives while frequently using negative and harmful sentences to incite public outrage or negative actions. Paz et al. (2020) explained in their study that hate speech creates social structures based on disparity and dominance.  It is known now that hate speech can be caused by a certain group of people targeting other groups of people by making them feel small and inferior.

So, Paz et al. (2020) concluded by saying that there different categories of hate speech which are gender, sexual identity, nationality; a stance regarding particular historical events, religious beliefs, the environment, sphere, scenario or setting in which the discourse takes place and also the influence of the medium used to extend hate speech such as through newspapers and other print media, online networking sites, websites, movies, and so on. Chetty (2018) also shared the same opinion that the consequences of hate speech vary depending on the individual engaged, the content, the place, and the conditions. This implies that the impact and control of hate speech are determined by who, what, where, and when it is delivered.

By reflecting on what Paz et al. (2020) explained, Matamoros-Fernandez and Farkas (2021) said that the affordances, regulations, algorithms, and business actions have reshaped the racial dynamic with the use of social media. Matamoros-Fernandez and Farkas (2021) have the same opinion with Paz et al. (2020) when talking about how social media is heavily affecting the stereotypes and the wide spread of hate speech, when giving the examples of ‘Snapchat and Instagram have come under fire for releasing filters that encourage white people to perform “digital blackface” and automatically lighten the skin of non-whites’. Additionally, by tracking user activity, Facebook enabled marketers to exclude individuals who had an “ethnic affinity” for African Americans or Hispanics. TikTok has also experienced backlash after suspending a viral video highlighting China’s oppression of Uighurs. Hence, it is clearly visible how social media is one of the major tools that is used to spread hate speech.

Mauritius is a multicultural country and Ng Tseung-Wong &Verkuyten (2018) said that the word multiculturalism is used in many contexts and for various objectives. Multiculturalism, as a philosophy, stresses the necessity of understanding and celebrating ethnic group diversity. Proponents of multiculturalism say that a society cannot disregard the demands of variety because of the cultural and economic benefits of diversity, as well as the reality that minority groups require and deserve cultural acknowledgement and affirmation. At the same time, these proponents say that unity and a shared identity are equally crucial.

‘Group difference must be validated in the context of national connection and shared belonging. This emphasis on both cultural variety and national unity is distinctive of Mauritius.’ Ng Tseung-Wong &Verkuyten (2018).

Ng Tseug-Wong & Verkuyten (2018) promotes Mauritius by saying that: “The Mauritius nation is specifically characterized by “unity in variety” in the form of a “fruit salad” multiculturalism in which the survival of diverse cultural groups is regarded as critical to the nation’s existence and coherence. The Mauritius national self-understanding of being a diasporic nation is inextricably linked to cultural variety and pluralism; and dual identities symbolize the national ideal. But how can hate speech affect this particular island?

As explained earlier, hate speech is very subjective and contradictory. As being a person who was born and raised in Mauritius, we can see and learn that it is not what is shown on the various media platforms, there is so much hate speech on the social platforms towards several religions and regarding different ethnicities of certain people. Nothing is hidden; hate speech has grown more and more notorious on the social platforms mainly Facebook and TikTok which have been gaining considerable popularity among all the generations residing on the island. It can be seen that hate speech is a weapon used to target anyone and everyone now and the freedom of expression loses all its meaningfulness. Even when voicing out an opinion, it can result in a backlash and online bullying. No one is safe nowadays on social media platforms and definitely not in Mauritius. When reading the comments on several posts, or looking at memes or watching viral videos, people can be both the victims and the one who is promoting hateful speech on those platforms. As Chetty (2018) said ‘Hate speech does not target based on only single identity. It can target on the basis of gender, religion, race, and disability.’

To conclude, hate speech and cultural diversity are closely linked; because by explaining hate speech, people have an understanding that is not only about one negative connotation, but the concept of spewing hateful discourses is fundamentally different in different situations. Hate speech is a vast topic when one just glance at it but when referring to the multiculturalism aspect involved, it can be closely looked at to distinguish the link between hate speech and multiculturalism. A country being multicultural is prone to be the target of hate speech easier than a country with only one religion or culture. Hate speech can be related to several topics whether it is on social media or verbally. In a multicultural diaspora, it has been seen that hate speech is more and more common, there are not laws that is enforced to try to dial down this harmful language which is becoming largely popular and affecting all cultures, races, genders, and ethnicities without any disparity.

 

 

 

 

 

 

 

 

Reference List:

Arofah,K.(2018). Rhetorical Analysis of Hate Speech: Case Study of Hate Speech Related to Ahok’s Religion Blasphemy Case. 11(1), 91-105.
https://doi.org/10.29313/mediator.v11i1.3119

 

Chetty, N., Alathur, S. (2018). Hate speech review in the context of online social networks. ScienceDirect, 40(108-118) https://doi.org/10.1016/j.avb.2018.05.003

 

Ganesh, B. (2018). THE UNGOVERNABILITY OF DIGITAL HATE CULTURE. Journal of International Affairs, 71(2), 30. https://www.proquest.com/scholarly-journals/ungovernability-digital-hate-culture/docview/2163329719/se-2

 

Kramsh,C., (2014). Language and Culture. AILA review,27(1), 30-55.https://doi.org/10.1075/aila.27.02kra

Matamoros-Fernández, A., & Farkas, J. (2021). Racism, Hate Speech, and Social Media: A Systematic Review and Critique. Television & New Media, 22(2), 205–224. https://doi.org/10.1177/1527476420982230

 

Ng Tseung-Wong, C., & Verkuyten, M. (2018). Diversity ideologies and intergroup attitudes: When multiculturalism is beneficial for majority group members. Group Processes & Intergroup Relations, 21(2), 336–350. https://doi.org/10.1177/1368430216663021

 

Paz, M. A., Montero-Díaz, J., & Moreno-Delgado, A. (2020). Hate Speech: A Systematized Review. SAGE Open, 10(4). https://doi.org/10.1177/2158244020973022

 

Van der Werf, F., Verkuyten, M., Martinovic, B., & Ng Tseung-Wong, C. (2018). What it means to be a national: A study among adolescents in multicultural Mauritius. Cultural Diversity and Ethnic Minority Psychology, 24(4), 576–587. https://doi.org/10.1037/cdp0000196

 


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18 responses to “Hate Speech and Social Media; The end of a multicultural society ?”

  1. Dane Goulter Avatar
    Dane Goulter

    Hi,

    I quite liked reading through your paper. I was glad to see how you had stated that hate speech can be subjective, as I have seen this myself. E.g., I have seen some define hate speech as anything that simply incites violence, while others have a more broad term, such as speech that belittles, insults, degrades others. This may be part of the problem in regulating it, because there seems to be so many different definitions of it.

    I do think there is a very difficult problem in balancing things like you said. On one hand, we have seen great improvements to society through the allowance of free speech and expression, such as the civil rights movement. On the other hand, it is a kind of double edges sword I suppose, where those who would use it for positive means, the opposite can be done and others can leverage for negative purposes. The problem could be though, if one is allowed and the other is not, can we then keep calling it free speech? There is some context to show that limitations may not always work. Some Nazi leaders during the 1920’s, before Hitler had taken power, were actually jailed for the anti-semetic ideas they were spreading.

    There is a paper on it here…

    https://www.bjpa.org/content/upload/bjpa/4_an/4_Anti-Semitism_September-October_1940.pdf
    Doskow, A. (n.d.). ANTI-SEMITISM AND THE LAW IN PRE-NAZI GERMANY. NAZI GERMANY.

    This might demonstrate the problem of balance like you said. How can we balance it in such a way that the benefits of free speech remain, while trying to reduce the effects of those that would weaponise it? A difficult problem we do not seem to be able to fully solve just yet.

    1. Mitchell.Broadbent Avatar
      Mitchell.Broadbent

      Hi Dane,

      I would question whether social media has actually changed anything at all in that regard? Hate speech is illegal in Australia, and has been in some form since the 70s as I recall. Whether it’s said on social media or not does not change anything. The only exception is private speech, and I’d be interested to read more about whether Twitter posts can be considered private speech.

      I think freedom of expression/speech is extremely important, but there exist necessary limitations to that (fraud, hate speech, confidentiality, etc.). I agree that the overall paper is written on a very interesting topic and would love to discuss more about it. To challenge the main point, I would inquire whether social media is a tool for hate speech or whether it’s a tool for all speech and that as a subset of all speech, hate speech is also increased. Is there information to suggest that social media proliferates hate speech more than other forms of speech? Looking forward to discussing more on this topic.

      Thanks

      1. A.Umavassee Avatar
        A.Umavassee

        Hi Mitchell,

        I think that social media has promoted and encourage the use of hate speech because it is easily to use and sometimes hide behind your screen will commenting and promoting hate speech. Despite being illegal you cannot put measures in place to counter hate speech because it is as I said in my paper a pretty subjective subject.
        I would say that social media platforms are tools for all speech, so referring to all speech, hate speech is in fact a subset.
        There is paper that explains this in more depth: https://dl.acm.org/doi/abs/10.1145/3292522.3326034
        Thank you for going through my paper.
        Hope that I answered your question.

        Regards,
        Yashven

      2. Dane Goulter Avatar
        Dane Goulter

        I would say the power of anonymity itself has been something that has lead to hate speech being spread, and social media is the tool that has been used. In essence, I am not sure it is the tool itself that is the problem, but rather, how we utilise it. As said above also, there seems to be a problem in how we are defining hate speech now, or rather that we do not seem to be able to reach a unified idea on what exactly defines hate speech. Many still regard hate speech as the incitement of violence, and not much beyond that, while others see it as belittling speech about others, degrading comments and so on. I think this is why regulating it is a problem, because we have so many different perspectives going around on what exactly hate speech is.

        It is probably important to note also that Australia does not have freedom of speech in the same sense that the U.S does, which is often the bar by which people measure free speech. We do have an implied freedom of expression, religion, and such but not quite so explicit as the U.S. This could be causing an issue also with social media and hate speech, as it spans across borders internationally.

    2. A.Umavassee Avatar
      A.Umavassee

      Hi Dane,

      Thank you for going through my paper and sorry for the late reply.

      I totally agree with you that hate speech has various meaning and definition, that why some may have a problem understanding the roots of hate speech. Hate speech is a very broad subject and ambiguous.
      There is a fine line between freedom of speech and hate speech where both are closely related.
      The link you shared was quite an informative topic.

      I think that this problem will not be easily solved as people has various opinions and beliefs. You cannot change the perception of the people because of individuality.

      Hope that I answered your question and remain available for further discussion.

      Regards,
      Yashven.

  2. Shaveena.Appa Avatar
    Shaveena.Appa

    Hello there, Yashven.

    Hats off for your amazing analysis of how hate speech harms Mauritius’ multicultural society!

    It is true that hate speech negatively impacts individuals and communities by fuelling false assumptions or stereotypes that encourages discrimination. How do you think freedom of expression should be weighed with the prevention of hate speech, in your opinion? What can be undertaken to prevent hate speech and encourage more courteous online discourse?

    Thanks,
    Shaveena.

    1. A.Umavassee Avatar
      A.Umavassee

      Hi Shaveena,
      Thank you for taking your time to go through my paper.

      I think that people must take step back before commenting or posting something. Here is a link to promote your freedom of speech : https://campusfreespeechguide.pen.org/resource/proactive-tips-for-promoting-free-speech-and-inclusio

      what can be undertaken to prevent hate speech ? Well you cannot prevent people from spreading hate speech, even if measures are in place like certain words maybe link to hate speech, it will also impact on the freedom of speech as well, One cannot have one without the other. I am not saying that there are mutually exclusive but there is a line between hate speech and freedom of speech.
      Also to counter hate speech here is a link you can go through to get in depth with your question : https://en.unesco.org/5-ways-to-counter-hate-speech
      https://www.un.org/en/hate-speech/take-action/engage#:~:text=Whenever%20possible%2C%20do%20not%20remain,to%20back%20up%20your%20argument.

      Hope that I answered your question and remain available for any questions or discussion.
      Regards,

      Yashven U.

      1. Shaveena.Appa Avatar
        Shaveena.Appa

        Hello Aghilen,

        Thank you for your response.

        In your opinion, how do you think one may reach an equilibrium between free speech preservation and hate speech prevention?
        And what do you think people ought to do in their everyday lives to promote diversity, inclusivity but also what can they do to dispute hate speech?

        Regards,
        Shaveena Appa.

        1. A.Umavassee Avatar
          A.Umavassee

          Hi Shaveena,

          I think that it is a pretty subjective question. In my opinion, I would say that one must know what they are posting or commenting, there many ambiguous subjects which require a certain degree of knowledge and tact to be able to elaborate on said subject.
          I think that people need to learn to restrain themselves from spreading hate, if you have nothing to say don’t say it. Or if you know you will negatively comment on something while hurting said person, you just don’t do it. I think it is quite simple but it is my opinion. Hate speech cannot be completely erased from our society.

          Hope that I answered your question a bit.

          Regards,
          Yashven

  3. Callum.S.Gray Avatar
    Callum.S.Gray

    Hey Yashven

    Very good paper on hate speech with some very informed and well researched ideas and topics. I was just wondering if you think the anonymity of online sites can be one of the causes of hate speech as people are not afraid to say things as there generally no real world repercussions.

    Callum

    1. A.Umavassee Avatar
      A.Umavassee

      Hi Callum,
      Thank you for taking your time to read my paper.

      I do think that anonymity is one of the causes of Hate Speech because of the fake accounts and fake names that result in spreading hate speech more easily while hiding behind your screen at home. But there are people who are not afraid to spread the hate, and they usually stick to what they say without remorse. There are no real regulations of hate speech on social platforms, I do agree with you that people are not afraid to say things. I do think that anonymity helps them to spread hate speech though.

      Hope that I answered your question and remain available for any questions or discussion.
      Regards,

      Yashven U.

  4. Chandishi.Seedoyal Avatar
    Chandishi.Seedoyal

    Hi Yashven,

    I have gone through your paper, and I found it very straight forward and focused on the main debate. In terms of explanation, concrete examples were given to support it which enhances your argument. Personally hate speech is a subject which affects every country around the world and till now people have been fueling this issue making the tasks hard for people to curb it.

    From your point of view, do you think that parents have their part of responsibility in the propagation of hate speech on social media? If so, can you enumerate how and ways to tackle this issue as from a very young age.

    Kind regards,
    C.Seedoyal

    1. yashven umavassee Avatar
      yashven umavassee

      Thank you Chandishi for going through my paper,

      I do think that hate speech is instilled in a person from a young age. Because I do not think that people just like to propagate hateful messages towards another, it is the upbringing of the person or in any case the love that the person did not receive when he or she was younger and could result in hate towards the society. It has been proven in several papers. https://www.tandfonline.com/doi/abs/10.1080/07491409.2020.1828699
      https://books.google.com/books?hl=en&lr=&id=-GsBMtiRuK4C&oi=fnd&pg=PA16&dq=does+hate+comes+from+lack+of+love+when+young&ots=3kqWMSL1I8&sig=LJOhMdpirTDFPDH8LteJ5oCj9Io
      Hate does comes from the absence of love, and furthermore hate comes like a virus with great spreadability.

      I do think that parents have their part of responsibility to educate and love their child, to able them to differentiate between good and bad, to have empathy and all the factors that accompany parenthood.

      To answer your second question: I find it quite difficult to englobe all parents when tackling this issue. All families are different, they have different individualities to, but to an extent the parents can teach their children about empathy, and also the power of the words can have an effect on people.

      Hope that I have answer your question and I remain available for any inquiries or discussion.
      Regards, Yashven U.

  5. Luke Lwin Avatar

    Hi,
    Very informative paper, as a person of asian descent I respect how you pointed out that there should be a differentiation between freedom of speech and hate speech as the two seem to go hand in hand but also should have a fine line to create a peaceful community within our social media. How would you define if a statement is more lenient to hate speech or free speech? For example would you classify someone making a statement of not liking a religion a “preference” or “hate speech”, and if it is hate speech, what things should people not make statements about?
    Thank you, Luke

    1. A.Umavassee Avatar
      A.Umavassee

      Hi Luke,

      Thank you for going through my paper and for your comments.

      There is in fact a fine line between freedom of speech and hate speech. I think that you can express yourself without hate, your opinion can be expressed with a certain leniency towards the one addressed.
      Being an agnostic, I can make a statement but it is my opinion, you see? I don’t comment or share my views on other’s person beliefs. We are all different and have different belief systems, so I don’t need to comment on others.
      I hope that I answered your question and also remain available for any question or comments.

      Regards,
      Yashven

  6. Sarah.Bailey Avatar
    Sarah.Bailey

    Hi Yashven,

    This is a fascinating (and sadly relevant) topic.

    I’d be interested in hearing your thoughts on the community-building aspect of digital hate speech. My own paper focuses on incels, who are notorious for their gender-specific breed of hate speech. Do you think that communities founded on hateful ideology are as strong as those that aren’t? There is certainly something bonding and opinion-strengthening about expressing such radical, anti-social thoughts and having them reciprocated tenfold, I’m sure, which makes me wonder if the sense of camaraderie between extremist individuals encourages even more vocal expressions of hate. Also, given how difficult it is to pull these radicalised people out of their hateful belief system, I have to assume that their identification with (and support from) their communities is quite strong (e.g. in my research for my own paper I found that incels self-identify with being an incel before anything else. It is the foundation of their identity). I’d be keen to hear your opinion here.

    Further, I’d love to hear your opinion on the polarised reaction to hate speech, especially since you mention the political divide that often accompanies it. Do you think cancel culture, for example, is the internet’s response to pervasive hate speech? Is it effective? Would there be a better means of addressing hate speech?

    Looking forward to hearing from you.
    Sarah

  7. Reeya.Aumeer Avatar
    Reeya.Aumeer

    Hi Yashven !

    I found the title of your paper very captivating ! I totally agree with you when you state that the concept of “hate speech” has grown following the advent of social media platforms in recent years, similarly to fake news (we all noticed the increasing level of fake such as disinformation and misinformation during the COVID-19 pandemic which was highly prominent on Facebook and Twitter). It is also true that information on social media reach audiences far more rapidly than information in newspapers. According to you, what can be done to tackle this issue of “hate speech” on social media networks without diminishing the right to freedom of expression? and what about other social media sites such as Instagram, TikTok and so on? is the extent to which hate speech is disseminated there less or more prevalent than on Facebook and Twitter?

    You also mentioned your experience of attending political meetings where you witnessed members of political parties spewing hateful comments towards members of the opposing parties. According to you, has this form of disrespect and character assassination been normalized and could this be the main reason behind which hate speech is highly prevalent on social media despite the fact that the community is multicultural? Basically, my question here is do you think politics has a key role to play in determining the degree at which hate culture is propagated?

  8. NhacLinh.Vo Avatar
    NhacLinh.Vo

    Hello

    I love your paper as it demonstrates the society we live in nowadays, sadly…

    I feel like celebrities have easily become victims of hate speech on social media. For example, Anne Hathaway got so much hate from the public for no reason. People hate her because of her fame, success, and perfection. She hasn’t committed a crime or done something bad; she is just trying to be a good citizen. Fortunately, everything has changed. Some people realized we need to spread love, not hate. However, some still do not like her until now.
    https://english.elpais.com/culture/2022-12-01/the-unfortunate-case-of-anne-hathaway-or-why-we-hate-some-female-celebrities-for-no-reason.html

    My question is should media platforms need to take responsibility for their user’s actions? if yes, how? if no, why?

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